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ERP.AI Retail & E-commerce ERP

Retail & E-commerce ERP

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Modules

Sales & channelsBring store and online orders into one clear view of customer commitments. Products & pricingKeep sellable products, variants and prices consistent across the business. Inventory & fulfillmentKnow what is available and get the right goods to each customer. PurchasingKeep merchandise and materials arriving against the right supplier commitments.
Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs. Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances. FinanceConnect retail activity, supplier obligations and production costs to each company's books. ReportingSee sales, stock and financial results with their supporting detail.

Retail & E-commerce ERP

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Processes

Order to cashCarry the accepted order through shipment, invoice approval and cash application. Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice. Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.
Assemble to stockTurn released recipes and actual assembly work into accepted finished stock. Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase. Count and adjustCount a controlled stock population and review the exact quantity and value before correction.

Retail & E-commerce ERP

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Industries

Specialty retailKeep customer orders, store stock and online sales connected. Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.
Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale. Consumer electronicsFollow product identity, customer handover and financial results across channels.

Retail & E-commerce ERP

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Reference

Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities. Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business. Data modelExplore the records connecting retail orders, stock and financial results.
IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership. ImplementationPlan a rollout around orders, stock and the money behind each sale. AI assistants and APIHelp teams prepare work and understand retail exceptions.

Retail & E-commerce ERP

Start now
Pricing Frequently asked questions Get started
Build with Proto
All systems
Modules
Sales & channelsBring store and online orders into one clear view of customer commitments.Products & pricingKeep sellable products, variants and prices consistent across the business.Inventory & fulfillmentKnow what is available and get the right goods to each customer.PurchasingKeep merchandise and materials arriving against the right supplier commitments.Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs.Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances.FinanceConnect retail activity, supplier obligations and production costs to each company's books.ReportingSee sales, stock and financial results with their supporting detail.
Processes
Order to cashCarry the accepted order through shipment, invoice approval and cash application.Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Assemble to stockTurn released recipes and actual assembly work into accepted finished stock.Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase.Count and adjustCount a controlled stock population and review the exact quantity and value before correction.
Industries
Specialty retailKeep customer orders, store stock and online sales connected.Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale.Consumer electronicsFollow product identity, customer handover and financial results across channels.
Reference
Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities.Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business.Data modelExplore the records connecting retail orders, stock and financial results.IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership.ImplementationPlan a rollout around orders, stock and the money behind each sale.AI assistants and APIHelp teams prepare work and understand retail exceptions.
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Plan the first stores, channels and order flows you want to connect.

Example workspace
Channel Order ReviewChannelOrders
StatusReceivedPendingReviewConflictCancellationRequested
Received
CO-40474CHN-5498
CO-36069CHN-7884
PendingReview
CO-39280CHN-1294
CO-96352CHN-2331
Conflict
CO-69673CHN-2141
CancellationRequested
CO-59237CHN-5540
Reporting →
  • 1

    Start with Proto

    Click Start now, then use Proto to configure Retail & E-commerce ERP for your business. Set up your workflows, import your data and invite your team.

    Start with the legal entities, stores, online sales sources and stock locations you want to bring together. Follow representative orders through customer agreement, approval, collection, fulfillment, invoicing and returns. Include the assembly or kitting work that creates stocked products, where relevant. Agree who owns each decision and which events establish that goods or money actually moved.

    Start now
  • 2

    Bring the records behind the business

    Prepare product and variant identifiers, units, prices, customer and supplier records, stock positions, accepted orders and financial balances. Include payment-provider collection and payout history, outstanding refunds, open purchasing and work in progress. Identify the owners of every intended connection. Review [implementation](/retail-and-e-commerce-erp/implementation) and [pricing](/retail-and-e-commerce-erp/pricing) to define migration and rollout work.

  • 3

    Agree the rollout and acceptance plan

    Verify the first scope with its users, reconcile opening stock and financial balances, and test partial fulfillment, payment uncertainty, fees and returns before enabling new work. Confirm the available connections and operational actions rather than assuming a storefront or payment provider is already installed. Implementation is priced separately.

    $ curl -s erp.ai/skill.md | paste into your agent
    Download agent
RolesRoles and permissions

Give sales, fulfillment, production and finance clear responsibilities.

ReportsReports and insights

Understand sales, stock, payment reconciliation and financial performance across your retail business.

Data modelData model

Explore the records connecting retail orders, stock and financial results.

IntegrationsIntegrations

Connect sales sources, stock and payment providers with clear transaction ownership.

RolloutImplementation

Plan a rollout around orders, stock and the money behind each sale.

APIAI assistants and API

Help teams prepare work and understand retail exceptions.

Modules

  • Sales Orders Awaiting ApprovalSubmitted
    Order NumberAccountChannelFulfillment Mode
    Pickup

    Sales & channels

    Bring store and online orders into one clear view of customer commitments.

  • Product Mapping ReviewDraft
    Mapping NumberChannelExternal SKUExternal Variant Key

    Products & pricing

    Keep sellable products, variants and prices consistent across the business.

  • Inventory & fulfillment
    Warehouse CodeNameTimezoneStatus

    Inventory & fulfillment

    Know what is available and get the right goods to each customer.

  • Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total

    Purchasing

    Keep merchandise and materials arriving against the right supplier commitments.

  • Production SchedulePendingApproval
    Work Order NumberOutput ProductWarehousePlanned Quantity

    Production & kitting

    Prepare stocked kits and repacked goods with traceable materials and costs.

  • Processor ReconciliationObserved
    Settlement NumberPayment AccountCurrencySettlement Amount

    Payments & refunds

    Follow customer collections, processor payouts and refunds through to reconciled balances.

  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberDocument TypeAccountContext
    Credit Note

    Finance

    Connect retail activity, supplier obligations and production costs to each company's books.

  • Channel Order ReviewReceived
    Channel Order NumberChannelExternal Order KeyContext

    Reporting

    See sales, stock and financial results with their supporting detail.

ERP•AI workspace

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