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ERP.AI Retail & E-commerce ERP

Retail & E-commerce ERP

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Modules

Sales & channelsBring store and online orders into one clear view of customer commitments. Products & pricingKeep sellable products, variants and prices consistent across the business. Inventory & fulfillmentKnow what is available and get the right goods to each customer. PurchasingKeep merchandise and materials arriving against the right supplier commitments.
Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs. Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances. FinanceConnect retail activity, supplier obligations and production costs to each company's books. ReportingSee sales, stock and financial results with their supporting detail.

Retail & E-commerce ERP

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Processes

Order to cashCarry the accepted order through shipment, invoice approval and cash application. Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice. Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.
Assemble to stockTurn released recipes and actual assembly work into accepted finished stock. Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase. Count and adjustCount a controlled stock population and review the exact quantity and value before correction.

Retail & E-commerce ERP

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Industries

Specialty retailKeep customer orders, store stock and online sales connected. Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.
Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale. Consumer electronicsFollow product identity, customer handover and financial results across channels.

Retail & E-commerce ERP

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Reference

Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities. Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business. Data modelExplore the records connecting retail orders, stock and financial results.
IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership. ImplementationPlan a rollout around orders, stock and the money behind each sale. AI assistants and APIHelp teams prepare work and understand retail exceptions.

Retail & E-commerce ERP

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Pricing Frequently asked questions Get started
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All systems
Modules
Sales & channelsBring store and online orders into one clear view of customer commitments.Products & pricingKeep sellable products, variants and prices consistent across the business.Inventory & fulfillmentKnow what is available and get the right goods to each customer.PurchasingKeep merchandise and materials arriving against the right supplier commitments.Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs.Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances.FinanceConnect retail activity, supplier obligations and production costs to each company's books.ReportingSee sales, stock and financial results with their supporting detail.
Processes
Order to cashCarry the accepted order through shipment, invoice approval and cash application.Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Assemble to stockTurn released recipes and actual assembly work into accepted finished stock.Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase.Count and adjustCount a controlled stock population and review the exact quantity and value before correction.
Industries
Specialty retailKeep customer orders, store stock and online sales connected.Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale.Consumer electronicsFollow product identity, customer handover and financial results across channels.
Reference
Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities.Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business.Data modelExplore the records connecting retail orders, stock and financial results.IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership.ImplementationPlan a rollout around orders, stock and the money behind each sale.AI assistants and APIHelp teams prepare work and understand retail exceptions.
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Retail & E-commerce ERP Modules
Purchasing4 of 8
  • Sales & channels1 of 8
  • Products & pricing2 of 8
  • Inventory & fulfillment3 of 8
  • Purchasing4 of 8
  • Production & kitting5 of 8
  • Payments & refunds6 of 8
  • Finance7 of 8
  • Reporting8 of 8

Purchasing

Keep merchandise and materials arriving against the right supplier commitments.

Purchase Approval QueuePurchaseOrders
approval waits for the purchasing manager
Sales & channelsProducts & pricingInventory & fulfillmentPurchasingProduction & kittingPayments & refundsFinanceReporting
Approval conditions

Purchasing Manager: Approve another person's requisition/PO within finite entity/currency limits, otherwise request Finance Manager approval

Purchasing Manager: Manage supplier commercial drafts, Requisitions, PurchaseOrders and their lines

Submitted
  • PO-40235 VND-046 280 13 d
  • PO-85817 VND-217 740 8 d
  • PO-35140 VND-179 760 3 d
  • PO-21177 VND-197 780 4 d
  • PO-80452 VND-124 420 2 d
PO-40235
Supplier
VND-046
OrderDate
04 Sep
CurrentTotal
590
ApprovalBasis
280
Status
Submitted

Approval waits for the purchasing manager.

Records in this module
  • Suppliers
  • SupplierBankAccounts
  • Requisitions
  • RequisitionLines
  • PurchaseOrders
  • PurchaseOrderLines
  • GoodsReceipts
  • GoodsReceiptLines
  • ReceiptAcceptances
  • BillMatches

Request the supply the operation needs

A requisition identifies the product, buying unit, quantity, receiving warehouse and required date. It can retain a specific customer-order line where the purchase serves that demand. Converting the request into a purchase order does not create another copy of the demand or its approved supply.

Purchasing Manager prepares requests from replenishment, assembly and other authorized needs within the entity and site scope. Approval comes from an independent Purchasing Manager within the configured authority, or Finance Manager for the required escalation. The decision belongs to the exact revision and its remaining eligible quantity.

  • Keep the receiving site and legal buying entity explicit.
  • Use the product’s reviewed purchasing-unit conversion.
  • Preserve the approved source request on generated order lines.
  • Retain the required date separately from actual supplier delivery.
Receipts Awaiting ReviewGoodsReceipts
StatusArrivedPendingReview
Arrived
GR-83557PO-76373
GR-55053PO-85272
GR-93848PO-62346
PendingReview
GR-29103PO-50966
GR-19533PO-38864
GR-14686PO-32038
Purchasing →

Keep supplier and payment details governed

The supplier record establishes the trading identity and accepted payment terms. Purchasing Manager owns the commercial preparation and required independent activation. Supplier status remains part of the eligibility check for new or changed commitments.

Bank destinations have a separate protected version and independent Finance Manager confirmation. An order contact or ordinary supplier edit cannot replace the beneficiary on an approved payment instruction. Warehouse and sales users do not need protected banking details to follow the goods.

The purchase order freezes its supplier, currency, product units, net price, applicable tax and receiving scope. A net price already includes its commercial discount; the subsequent bill cannot apply that discount a second time.

Review the complete commitment

Purchasing Manager prepares an order, while another eligible Purchasing Manager approves within policy or Finance Manager reviews the required higher authority. The buyer cannot approve their own purchase by switching roles.

Amendments preserve the original approved total and the cumulative positive line increases. Review uses the larger of the proposed total and the original total plus those increases. Reducing another line cannot conceal new spending or reset the authority already used.

A submitted or accepted revision remains immutable. Material changes need a successor revision and renewed decisions, and only actual successful sending establishes that the approved purchase was sent.

Purchasing changeRequired treatment
More quantity or a new lineReview the complete increased scope
Price changePreserve fulfilled prices and review the affected remainder
Reduced quantityRelease only eligible unused commitment
New promise dateRetain the original promise alongside the accepted change

Record arrivals without assuming acceptance

Fulfillment Operator records actual arrival independently of the PO buyer and commercial approver. The receipt identifies its order line, quantity, lot or serial where required, condition and location. The supplier document supports the evidence but cannot approve its own receipt.

Arrived quantity is divided into accepted, rejected and still-pending portions. Rejected or unresolved goods do not become usable owned stock just because a delivery arrived. Required condition and specification checks determine which exact goods are eligible for acceptance. Stock then needs the reviewed standard and receipt valuation before its quantity and financial effects post together.

Receiving history remains unchanged as the goods are put away, picked or consumed. Later partial acceptance records a distinct confirmed tranche against the same immutable arrival, preserving each tranche’s quantity and valuation. Partial receipts consume only the remaining approved supply.

Match the bill to accepted supply

Accountant matches each supplier line to unused accepted receipt quantities and the approved commercial basis. The match reserves its exact quantity and original receipt accrual, preventing another bill from claiming the same goods.

The bill clears that accrued receipt value and identifies the applicable price or rate difference. It does not debit the full inventory value again. Purchase tax follows its configured recoverable or nonrecoverable treatment, with a reviewed destination for any capitalized charge.

Finance Manager reviews mismatches and non-PO exceptions. A financial exception cannot independently change a purchase commitment; any required order amendment still follows purchasing approval. Genuine nonstock charges use their expense basis without inventing a warehouse receipt.

Reconcile returns and the remaining obligation

Supplier returns trace the original received quantity and its current remaining stock descendants. Actual return movement removes the applicable current carrying value, while the commercial credit retains the original price and tax basis. Those amounts may differ after a standard-cost change.

The physical return, supplier credit and settlement remain separate evidence. Unbilled returns clear their receipt accrual; billed returns use return clearing until supplier credit. Mixed portions retain separate sources, and no event releases a quantity twice. The remaining purchase, receipt and invoice obligations stay visible until explicitly resolved.

Modules

  • Sales Orders Awaiting ApprovalSubmitted
    Order NumberAccountChannelFulfillment Mode
    Pickup

    Sales & channels

    Bring store and online orders into one clear view of customer commitments.

  • Product Mapping ReviewDraft
    Mapping NumberChannelExternal SKUExternal Variant Key

    Products & pricing

    Keep sellable products, variants and prices consistent across the business.

  • Inventory & fulfillment
    Warehouse CodeNameTimezoneStatus

    Inventory & fulfillment

    Know what is available and get the right goods to each customer.

  • Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total

    Purchasing

    Keep merchandise and materials arriving against the right supplier commitments.

  • Production SchedulePendingApproval
    Work Order NumberOutput ProductWarehousePlanned Quantity

    Production & kitting

    Prepare stocked kits and repacked goods with traceable materials and costs.

  • Processor ReconciliationObserved
    Settlement NumberPayment AccountCurrencySettlement Amount

    Payments & refunds

    Follow customer collections, processor payouts and refunds through to reconciled balances.

  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberDocument TypeAccountContext
    Credit Note

    Finance

    Connect retail activity, supplier obligations and production costs to each company's books.

  • Channel Order ReviewReceived
    Channel Order NumberChannelExternal Order KeyContext

    Reporting

    See sales, stock and financial results with their supporting detail.

Reports

All reports

Purchase Delivery Performance

Actual accepted ReceiptAcceptances against original PO promise and approved base quantity; display arrival timing, rejection/pending condition and supplier returns separately. An arrival is not an accepted receipt. Original promise and unique accepted units determine the denominator; missing history gives unavailable performance rather than perfect delivery.

Purchase Approval QueuePurchaseOrders
Submitted
  • PO-40235 VND-046 280 13 d
  • PO-85817 VND-217 740 8 d
  • PO-35140 VND-179 760 3 d
  • PO-21177 VND-197 780 4 d
  • PO-80452 VND-124 420 2 d
PO-40235
Supplier
VND-046
OrderDate
04 Sep
CurrentTotal
590
ApprovalBasis
280
Status
Submitted

Approval waits for the purchasing manager.

Receipt and Bill Matching

Accepted tranche quantities and original GRNI versus active match claims, posted bills/credits, supplier returns and remaining obligations. Separate standard-versus-receipt variance from later bill-versus-receipt variance, tax and FX; neither variance is counted twice.

Receipts Awaiting ReviewGoodsReceipts
StatusArrivedPendingReview
Arrived
GR-83557PO-76373
GR-55053PO-85272
GR-93848PO-62346
PendingReview
GR-29103PO-50966
GR-19533PO-38864
GR-14686PO-32038

Local Financial Statements

Posted balanced JournalLines at each entity/period cutoff supply trial balance, income statement and balance-sheet mappings, including clearing/payable/suspense and stock/WIP reconciliations. Open/closed status and original versus correcting periods are explicit. No automatic consolidation, eliminations or unsupported common-currency group total.

Purchase Approval QueuePurchaseOrders
Submitted
  • PO-40235 VND-046 280 13 d
  • PO-85817 VND-217 740 8 d
  • PO-35140 VND-179 760 3 d
  • PO-21177 VND-197 780 4 d
  • PO-80452 VND-124 420 2 d
PO-40235
Supplier
VND-046
OrderDate
04 Sep
CurrentTotal
590
ApprovalBasis
280
Status
Submitted

Approval waits for the purchasing manager.

Roles and permissions

Purchasing Manager

Prepares supplier commitments and controls independently reviewed purchasing authority.

Permissions and records
  • Manage supplier commercial drafts, Requisitions, PurchaseOrders and their lines
  • Independently approve supplier commercial activation excluding its preparer/material editors
  • Approve another person's requisition/PO within finite entity/currency limits, otherwise request Finance Manager approval
  • Prepare supplier-return and bill-variance evidence
  • Requisitions
  • PurchaseOrders
Purchase Approval QueuePurchaseOrders
Submitted
  • PO-40235 VND-046 280 13 d
  • PO-85817 VND-217 740 8 d
  • PO-35140 VND-179 760 3 d
  • PO-21177 VND-197 780 4 d
  • PO-80452 VND-124 420 2 d
PO-40235
Supplier
VND-046
OrderDate
04 Sep
CurrentTotal
590
ApprovalBasis
280
Status
Submitted

Approval waits for the purchasing manager.

Fulfillment Operator

Records actual independent receiving, stock handling, fulfillment and returns.

Permissions and records
  • Prepare GoodsReceipts/GoodsReceiptLines and confirm actual ReceiptAcceptances independently of buyer/commercial approver after required condition/cost review
  • Execute guarded approved transfers, picks, handover and stock moves
  • Record actual DeliveryConfirmations, blind counts and authorized return custody
  • Raise restrictive condition holds
  • GoodsReceipts
  • GoodsReceiptLines
  • ReceiptAcceptances
My Pick TasksPickTasks
YouStatusAssignedInProgressPartiallyPickedException
Assigned
PT-11615SOL-1429560 picked quantity
PT-38885SOL-9684760 picked quantity
InProgress
PT-78733SOL-608170 picked quantity
PT-82769SOL-963680 picked quantity
PartiallyPicked
PT-45495SOL-6764410 picked quantity
Exception
PT-20814SOL-1138500 picked quantity

Related processes

Purchase Approval QueueSubmitted
Purchase Order NumberSupplierOrder DateCurrent Total

Procure to pay

Purchase needed supply, accept the goods received and settle the right supplier balance.

7 stages · 3 approvals

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