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ERP.AI Retail & E-commerce ERP

Retail & E-commerce ERP

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Modules

Sales & channelsBring store and online orders into one clear view of customer commitments. Products & pricingKeep sellable products, variants and prices consistent across the business. Inventory & fulfillmentKnow what is available and get the right goods to each customer. PurchasingKeep merchandise and materials arriving against the right supplier commitments.
Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs. Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances. FinanceConnect retail activity, supplier obligations and production costs to each company's books. ReportingSee sales, stock and financial results with their supporting detail.

Retail & E-commerce ERP

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Processes

Order to cashCarry the accepted order through shipment, invoice approval and cash application. Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice. Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.
Assemble to stockTurn released recipes and actual assembly work into accepted finished stock. Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase. Count and adjustCount a controlled stock population and review the exact quantity and value before correction.

Retail & E-commerce ERP

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Industries

Specialty retailKeep customer orders, store stock and online sales connected. Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.
Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale. Consumer electronicsFollow product identity, customer handover and financial results across channels.

Retail & E-commerce ERP

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Reference

Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities. Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business. Data modelExplore the records connecting retail orders, stock and financial results.
IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership. ImplementationPlan a rollout around orders, stock and the money behind each sale. AI assistants and APIHelp teams prepare work and understand retail exceptions.

Retail & E-commerce ERP

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All systems
Modules
Sales & channelsBring store and online orders into one clear view of customer commitments.Products & pricingKeep sellable products, variants and prices consistent across the business.Inventory & fulfillmentKnow what is available and get the right goods to each customer.PurchasingKeep merchandise and materials arriving against the right supplier commitments.Production & kittingPrepare stocked kits and repacked goods with traceable materials and costs.Payments & refundsFollow customer collections, processor payouts and refunds through to reconciled balances.FinanceConnect retail activity, supplier obligations and production costs to each company's books.ReportingSee sales, stock and financial results with their supporting detail.
Processes
Order to cashCarry the accepted order through shipment, invoice approval and cash application.Collect and reconcileConnect actual collections, invoice applications and processor payouts without counting the money twice.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Assemble to stockTurn released recipes and actual assembly work into accepted finished stock.Return and refundConnect returned goods, customer credit and the actual refund without losing the original purchase.Count and adjustCount a controlled stock population and review the exact quantity and value before correction.
Industries
Specialty retailKeep customer orders, store stock and online sales connected.Home & lifestyleCoordinate product ranges, location stock and customer delivery commitments.Apparel & accessoriesKeep variant stock, channel orders and returns clear throughout the sale.Consumer electronicsFollow product identity, customer handover and financial results across channels.
Reference
Roles and permissionsGive sales, fulfillment, production and finance clear responsibilities.Reports and insightsUnderstand sales, stock, payment reconciliation and financial performance across your retail business.Data modelExplore the records connecting retail orders, stock and financial results.IntegrationsConnect sales sources, stock and payment providers with clear transaction ownership.ImplementationPlan a rollout around orders, stock and the money behind each sale.AI assistants and APIHelp teams prepare work and understand retail exceptions.
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Pricing

No per-user fees. Pay for automation as you use it, with implementation priced separately.

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Everything included

  • Sales Orders Awaiting ApprovalSubmitted
    Order NumberAccountChannelFulfillment Mode
    Pickup

    Sales & channels

    Bring store and online orders into one clear view of customer commitments.

    Included
  • Product Mapping ReviewDraft
    Mapping NumberChannelExternal SKUExternal Variant Key

    Products & pricing

    Keep sellable products, variants and prices consistent across the business.

    Included
  • Inventory & fulfillment
    Warehouse CodeNameTimezoneStatus

    Inventory & fulfillment

    Know what is available and get the right goods to each customer.

    Included
  • Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total

    Purchasing

    Keep merchandise and materials arriving against the right supplier commitments.

    Included
  • Production SchedulePendingApproval
    Work Order NumberOutput ProductWarehousePlanned Quantity

    Production & kitting

    Prepare stocked kits and repacked goods with traceable materials and costs.

    Included
  • Processor ReconciliationObserved
    Settlement NumberPayment AccountCurrencySettlement Amount

    Payments & refunds

    Follow customer collections, processor payouts and refunds through to reconciled balances.

    Included
  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberDocument TypeAccountContext
    Credit Note

    Finance

    Connect retail activity, supplier obligations and production costs to each company's books.

    Included
  • Channel Order ReviewReceived
    Channel Order NumberChannelExternal Order KeyContext

    Reporting

    See sales, stock and financial results with their supporting detail.

    Included
Roles
  • Sales Associate
  • Sales Manager
  • Purchasing Manager
  • Fulfillment Operator
  • Warehouse Manager
  • Production Manager
  • Production Operator
  • Accountant
  • Finance Manager
Processes
  • Order to cash
  • Collect and reconcile
  • Procure to pay
  • Assemble to stock
  • Return and refund
  • Count and adjust
Reports
  • Sales by Channel and Store
  • Order Fulfillment
  • Stock Availability and Valuation
  • Purchase Delivery Performance
  • Receipt and Bill Matching
  • Production Cost and Variance
  • Returns and Credits
  • Payment Reconciliation
  • Receivables and Payables Aging
  • Local Financial Statements

Rate card

machine work, prepaid

Machine work: external API-key requests, imports, workflows, agents and scheduled jobs. Successful external API-key reads and writes use the operation rates below. Starting a managed execution from the interface still starts that metered service.

Credit rate card
Machine workIncluded per $1 of credit
List/filter or get record calls20,000
Search or aggregate calls4,000
CSV or PDF exports100
Record writes4,000
Imported or synced records200,000
File upload in MB2,000
Workflow runs2,000
Code-node compute beyond included in CPU-sec12,000
Agent executions2,000
Scheduled jobs or webhook activations20,000

Read and write rates apply to successful external API-key requests. Ordinary manual work in the ERP.AI interface is $0.

prepaid creditsSmallest pack $5, purchased credits never expire.

Selected monthly operations

Estimated usage$60.00

Each selected quantity divided by its rate per dollar, then added. This is metered usage; buying a credit pack is a separate top-up.

This estimate covers these sliders only. Other operations, retained capacity and model charges are additional. Workflow runs include 5 CPU-sec each; extra code-node compute uses its own rate.

What is free

The base account and ordinary manual work in ERP.AI’s official interface are $0. Viewing, searching, creating, editing, approving, deleting and exporting records in that interface do not consume read or write credits. There is no per-user fee.

Agree the included scope and rollout work before starting.

What is metered
  • external API-key requests
  • imports
  • workflows
  • agents
  • scheduled jobs

The smallest credit pack is $5. The other one-time packs are $20 and $100. Purchased credits never expire; there is no recurring subscription or monthly minimum. Estimate usage from the business’s expected imports, integrations and workflow activity.

Each workflow run includes the first 5 CPU-sec. Code-node compute beyond that allowance uses the separate CPU-sec rate. Failed API results do not settle an App Builder operation charge; measured billable usage from a managed execution can still settle after cancellation or an error.

Each billing account includes 100,000 retained business records and 100 MB of managed file retention. Beyond those allowances, records cost $1 per 100,000 record-months and managed files cost $2 per logical GB-month. Retention is settled daily. Archived and Trash records still count. Shared file references count once; independent copies and saved versions count separately.

Ordinary manual work remains available at a zero balance. New metered work pauses until the billing account has enough credits. Model usage and the Proto Agent fee are described below; they are additional to the operation rates in this table. The platform pricing page carries the current full rate card and account rules.

Implementation and rollout

Fitting the system to your retail operations, migrating data and going live by process is priced separately. Your quote reflects: sites, integrations, data volume and support level. Talk to our team about your implementation plan.

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Pricing questions

All questions
What does Retail & E-commerce ERP cover?

Store and online orders, product records and pricing, shared stock, purchasing, assembly and kitting, payments and refunds, and each entity’s local finance. It connects the customer commitment with the goods supplied and the resulting balances, including partial fulfillment and the work needed to resolve a return.

Related question
Does this include a point-of-sale terminal or an installed storefront?

The scope is retail back-office coordination. A physical checkout, offline terminal, cash drawer, storefront or provider connector is not established by this website. Agree the required connections and verify their supported actions during implementation. Store orders and actual collections can retain their reviewed evidence without implying a particular hardware or checkout product.

Related question
Who approves orders, invoices and refunds?

An independent Sales Manager approves each accepted sales-order revision. An independent Finance Manager approves every invoice or credit revision and all refunds or other required financial exceptions. A preparer or material editor cannot supply the required independent decision, even through another account. Stock, production and purchasing retain their own required reviews.

Related question
How are returns and exchanges handled?

A return follows the original eligible goods through authorization, actual custody and disposition. A credit and refund retain their separate financial decisions. Restocking cannot happen solely because a credit was issued. A replacement or exchange uses an explicitly authorized new order and the appropriate settlement difference, preserving the original shipment and payment history.

Related question
Can the business assemble or repack its own products?

The production scope covers real assembly, kitting and repacking with bills of material, routings and work orders. Actual material and operation results support independently accepted finished output and its reviewed cost. A stocked kit is produced and valued through that flow; displaying a bundle of separately shipped components does not create another copy of finished stock.

Related question
How is it priced?

Ordinary manual work has no per-user fee. Machine requests, retained data beyond the included allowances, workflows, agents and model usage follow the platform rate card. Implementation is separate. See pricing for the complete operation rates, credit packs, retention and model-fee treatment.

Related question
Can we change it after go-live?

Use Proto to configure and later change the application on a branch you review before release. Its machine work and model usage are metered.

ERP-1 Fast costs $0.05 per 1 million cached input tokens, $0.25 per 1 million uncached input tokens and $0.75 per 1 million output tokens. The 8% Proto Agent fee is added to the exact model amount and shown separately on the receipt.

With an OpenRouter key, OpenRouter bills model inference directly. ERP.AI charges 8% of the exact OpenRouter-reported model cost, plus any separately metered ERP.AI resources used by the run. Usage receipts identify the model, credential source, applied rate-card version and itemized charges.

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