Source ownership
The project billing service issues and financially owns its invoice. The AR collection reference carries the source invoice, current version and confirmed open balance; it cannot issue another invoice or revenue journal.
Project billing collections
Follow up on project invoices while preserving the original billing owner.
Typical roles
Also built for
- Goods and distribution
- Services and retainers
- Project billing collections
What changes for this team
configured at rolloutFollow up on project invoices while preserving the original billing owner. Accounts Receivable System brings the relevant customer balances, collection decisions and receipt evidence into the shared workspace. Configure the source ownership and access boundaries before migration.
Adjustment handoffs
Send credit or application requests to the billing owner and wait for its actual result. An accepted request is not a completed balance change, and a stale callback cannot replace the latest confirmed version.
Customer communications
Declare which service owns dunning for the selected population. Keep shared invoice references and communication history so a customer does not receive duplicate reminders from two systems.
Invoice to cash for this team
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01
Invoice
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02
Send
Source ownership · Adjustment handoffs · Customer communications
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03
Collect
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04
Apply cash
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Review write-offs
Approval required - 06
Reconcile
Same records, same gates. The configuration changes how the process runs for this team.
Workspace previews
StatusOpenOnHold
StatusSentPartiallyPaidOverdueoverdue
StatusSentPartiallyPaidOverdueAgingBucket1-3031-6061-9090+
Typical roles
Roles and permissionsThe operational role — the day-in / day-out AR seat. Drafts and sends Invoices, applies PaymentsReceived against open Invoices, processes CreditMemos under threshold, sends manual dunning when a Customer-specific situation calls for it.
Owns the operational AR machine. Configures dunning policies, manages collections cases, releases credit holds, and approves credit memos under threshold. Escalates write-offs to the Controller.
Owns the AR function. Approves WriteOffs, signs off on the period-end aging, and reviews DSO and bad-debt trend. The named approver on the GL post handoff to fin-accounting.
Account-owner read-only on own Customers' AR. Nudges the buyer when a deal goes overdue without exposing GL detail.
Modules
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Collections
Give overdue balances a clear next action and accountable owner.
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Invoices and credits
Send clear invoices and keep every adjustment connected to its source.
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Receivables reporting
Explain aging, collections and cash application with a consistent balance basis.
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Customer billing
Keep customer terms and recurring billing ready for the next invoice.
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Cash application
Match incoming cash to the right invoices and explain every remainder.
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Credit controls
Make credit decisions visible before they change a customer balance.
Relevant reports
Reports and analyticsAR Aging Summary
Open AR by Customer bucketed Current / 1-30 / 31-60 / 61-90 / 90+. Drills from total → AccountOwner → Customer → individual Invoice. Controller's daily landing report and the period-close reconciliation point with fin-accounting's AR subledger.
Customer Risk Profile
Per Customer: open AR, average days late, count of disputes, count of write-offs, active credit-hold flag, count of dunning sends. Drives the AR Manager's customer-level credit reviews.
Dunning Effectiveness
Per DunningPolicy and per band: number of DunningEvents sent, payments received within N days of send, response and bounce rates. Used to tune policy thresholds and template copy.
Common questions
All questionsDoes this replace the general ledger?
No. AR maintains its receivables workflow and retains the connected ledger outcome. A draft journal reference is separate from confirmed posting.
Related questionCan we collect project-billing invoices here?
Yes, through read-only collection references with confirmed source balances. The project billing service remains the issuer and financial owner; local send and financial adjustment actions are disabled for that population.
Related questionDoes a matching proposal mark an invoice paid?
No. AR Clerk reviews the proposed customer and allocation. Only accepted cash applications affect local balances, within the receipt amount and invoice open balance.
Related questionCan we leave part of a receipt unapplied?
Yes. Keep the remainder on the customer account and allocate it deliberately later. A later application must not recognize the same receipt cash again.
Related questionCan customers see one another’s invoices?
Customer access is restricted to the permitted records for their own identity. Verify lists, exports, references and APIs before inviting users.
Related questionDoes a snapshot close the accounting period?
No. It records a stated cutoff population for reconciliation. The connected accounting system owns its actual period-close process.
Related questionOther industries
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Industry
Goods and distribution
Connect customer billing to the goods and delivery evidence you already use.
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Industry
Services and retainers
Keep agreed terms, recurring drafts and customer adjustments connected.
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This page
Project billing collections
Follow up on project invoices while preserving the original billing owner.