Receive and apply cash
Turn confirmed receipt evidence into attributable invoice allocations.
4 stages · 0 approvals
Roles and responsibilities
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Step 1Identify the receipt
Transaction DateAmountTypeMemoCredit Wire
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Step 2Review the match proposal
Transaction DateAmountTypeMemoCredit Wire
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Step 3Apply accepted cash
Payment NumberCustomerMethodAmountCheck
Process steps
Follow the process from start to finish. Select a step to see who acts and what changes.
Identify the receipt
The bank connector imports a stable transaction identity. Reconcile any confirmed processor-settlement mapping with an existing receipt; memo similarity alone cannot discard a deposit or prove a match.
Review the match proposal
AR Clerk compares customer, amount, currency and invoice evidence. Proposed PaymentApplications remain proposals until accepted. Uncertain matches stay in the review queue with their original bank context.
Apply accepted cash
AR Clerk commits only permitted InvoicePayment allocations within the receipt amount and invoice balance. Leave the remainder unapplied. Short-pay and discount suggestions use separate approved adjustments rather than pretending the missing amount was cash.
Reconcile the result
Controller / CFO reviews the balance and ledger outcome. Later allocation of previously recognized cash transfers unapplied value rather than debiting cash again. Returned or refunded amounts preserve their original effect and correction history.
Records and postings
| Stage | Records | Effect |
|---|---|---|
| 1 Identify the receipt | BankFeedTransactionsPaymentsReceived | Identify a unique incoming cash source |
| 2 Review the match proposal | PaymentsReceivedPaymentApplicationsBankFeedTransactions | Prepare an attributable allocation |
| 3 Apply accepted cash | PaymentsReceivedPaymentApplicationsInvoices | Apply actual receipt cash once |
| 4 Reconcile the result | PaymentsReceivedPaymentApplicationsInvoices | Reconcile receipt and receivable outcomes |
Process reports
All reportsCash Application Rate
Per period: BankFeedTransactions in, auto-matched at high confidence, auto-matched at low confidence (clerk-reviewed), and manual entries. Tracks the auto-match win rate the AR Clerk's productivity rests on.
Dunning Effectiveness
Per DunningPolicy and per band: number of DunningEvents sent, payments received within N days of send, response and bounce rates. Used to tune policy thresholds and template copy.
Agent support
Agents prepare records; approvals require a person.
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Keep the write-off request, Controller decision and posted result separate.
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