Receiving
Reconcile deliveries, resolve discrepancies and move received goods into storage.
- REC-0442 · RCP-2041 PurchaseOrder1 EA
- RCP-3310 CustomerReturn2 EA
- RCP-5107 Production0.8 KG
- RCP-5140 Production6 EA
Prepare the arrival
A receipt can begin with an advance shipping notice or a manually entered expectation. Purchase-order, production, customer-return and transfer receipts use the same dock workflow while retaining their source reference. Trailer, seal, carrier, expected arrival and receiving door help the team organize the day’s unloads.
The source payload remains available for comparison with the normalized receipt lines. A repeated import updates or rejects the same source identity according to its state; it must not create a second delivery merely because a message was retried. Closed receiving history is corrected through linked reversals and replacement confirmations, not an edit to the original scan.
Today’s Inbound Dock Schedule brings scheduled and arrived trailers together. The Receiving Lead confirms the actual door and arrival before work starts. Door scheduling is a planning aid; operators still verify that the assigned dock is usable and appropriate for the load.
StatusScheduledArrivalArrivedReceivingnext 1 days
Record each arrival once
The Warehouse Operator scans the item onto a carton or pallet license plate against an exact receipt line. The confirmation retains the scanned unit and its conversion to base quantity, together with lot, serial and expiry details required by the item. Two lines for the same SKU remain distinct even when their stock shares a container.
A receipt confirmation is historical evidence. Its posted stock event creates the corresponding inventory position and signed quantity movement. Retrying the same confirmation cannot receive the stock again. Correcting a scan requires a linked reversal, with the replacement retaining its own identity and reason. The correction must trace remaining stock and resolve affected commitments; it cannot debit an empty original dock position after the goods have moved. Goods actually handed over return through a new RMA receipt. Reversing an erroneous tender requires independent Warehouse Manager review and Shipping Clerk evidence that handover did not occur, with carrier and upstream reconciliation.
| Record | What it tells the receiving team |
|---|---|
| Receipt | Which delivery arrived, where and when |
| Receipt line | What was expected and the cumulative confirmed quantity |
| Receipt confirmation | The item, source line, plate, units and tracking details actually scanned |
| Inventory position | Where that stock is now and whether it is eligible for work |
| Stock event and movements | The posted quantity effect and any linked correction |
Received quantity comes from posted confirmations and their reversals. Moving, picking or shipping those goods later does not change what the warehouse received. This keeps a procurement reconciliation meaningful after the original pallet has left the building.
StatusOpenReleasedInProgress
Build and release license plates
License plates group stock for handling. A pallet may contain child cartons; the parent relationship describes containment, without creating another copy of the cartons’ quantity. Mixed contents retain their item, lot, serial and receipt provenance as separate inventory positions.
Closing a completed receiving plate can create a put-away task before the overall receipt closes. The Receiving Lead or Shift Supervisor releases that task, and the operator confirms its destination. Eligible stock can therefore leave the dock while the lead investigates a shortage elsewhere on the trailer. Held or damaged goods follow their disposition route instead of becoming pickable stock.
StatusOpenRoutedInTriage
Resolve shortages, overages and damage
Expected and confirmed quantities expose short, over and damaged lines. The Receiving Lead reviews supporting scans and photos, records the discrepancy and decides the receipt outcome. An overage is not hidden by changing the original expectation to match the unload. Accepted quantity is tracked separately from physical arrivals; held or rejected goods are not reported as accepted merely because they reached the dock.
Damage, suspect quality, expiry and returns can place stock on hold in a suitable location. The hold prevents allocation; moving a plate to quarantine alone is not the complete control. A release, rework, scrap or return disposition records the authorized decision. Any quantity correction follows the stock adjustment and approval path rather than changing inventory directly.
on hand
| Item | Location | License Plate | Lot Number | Serial Number |
|---|---|---|---|---|
| ITM-4871 | LCT-120 | LP-86838 | L26-8833 | INV-45431 |
| ITM-4207 | LCT-120 | LP-43172 | L26-5968 | INV-74718 |
| ITM-7739 | LCT-110 | LP-75864 | L26-7286 | INV-30305 |
| ITM-4992 | LCT-140 | LP-23247 | L26-7236 | INV-18410 |
| ITM-7408 | LCT-150 | LP-56789 | L26-2838 | INV-60717 |
| ITM-5403 | LCT-110 | LP-92944 | L26-4521 | INV-99000 |
Close and communicate the receipt
The Receiving Lead closes the receipt after all receiving plates are closed, each variance is resolved or recorded, and required tracking details are confirmed. Warehouse Operators can confirm scans but cannot substitute for this close decision. Open follow-up work remains visible with the receipt evidence.
The resulting receiving event can be delivered to procurement, production, returns or transfer systems through the configured integration. Delivery attempts have their own record, so retrying a failed notification does not receive the goods twice. Upstream processing and financial valuation remain separate from the warehouse’s physical receipt.
Modules
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Building and locations
Map your warehouse and configure the locations, handling rules and equipment that guide each task.
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Receiving
Reconcile deliveries, resolve discrepancies and move received goods into storage.
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Put-away and replenishment
Guide stock into suitable storage and replenish pick faces for upcoming work.
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Inventory and license plates
Locate stock, protect order commitments and trace each quantity through the warehouse.
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Picking
Release prepared waves and guide operators from the right stock into the right order tote.
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Packing
Verify each order's contents and prepare the right carton and carrier label.
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Shipping
Reconcile the staged load, close carrier manifests and record what leaves the warehouse.
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Cycle counting and exceptions
Investigate stock differences and floor problems with controlled counts, corrections and approvals.
Roles and permissions
Owns release decisions, physical control policy, material corrections and unresolved operational holds.
Coordinates the shift and may release only the waves covered by a current Warehouse Manager delegation.
Owns dock evidence, receipt acceptance and the close sent to procurement or production.
Executes assigned scan tasks and records actual physical identity and quantity at its permitted warehouse.
Confirms assigned carton or pallet contents, verifies weight and applies the existing confirmed shipping document.
Owns shipment staging, manifest close, carrier reconciliation and evidenced physical handover.
Owns physical-count evidence, eligible small-correction confirmation and investigation of held stock.
Reads permitted warehouse and fulfillment summaries without operational write authority.
Related processes
Dock to stock
Reconcile each delivery and move confirmed stock from the receiving dock into storage.
6 stages · 1 approval
Order to ship
Take an accepted order through reservation, wave release, picking and packing to carrier handover.
6 stages · 2 approvals
End of day manifest close
Match the staged load to carrier documents, close the manifest and confirm handover.
6 stages · 1 approval