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ERP.AI CRM with Lead Scoring

CRM with Lead Scoring

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Modules

Lead captureBring incoming prospects into a consistent qualification queue. Scoring and AIExplain why a lead deserves attention before the team acts. Routing and alertsPut the next lead with someone who can act on it.
Outreach and preferencesCoordinate useful follow-up while respecting contact preferences. Qualification and handoffGive account executives the context to accept a qualified lead. Funnel analysisLearn which sources and signals lead to accepted opportunities.

CRM with Lead Scoring

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Pricing Frequently asked questions Get started
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Processes

Capture and prioritize leadsCapture and prioritize leads. Approve a scoring policyApprove a scoring policy.
Route and qualify prospectsRoute and qualify prospects. Complete the CRM handoffComplete the CRM handoff.

CRM with Lead Scoring

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Pricing Frequently asked questions Get started
Build with Proto

Industries

Inside sales teamsSales development and account executive teams sharing prospect qualification and follow-up. Demand generation teamsMarketing teams comparing acquisition sources and handing accepted prospects to sales.
Partner-led sales teamsSales teams receiving referred prospects while preserving source attribution and territory ownership.

CRM with Lead Scoring

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Pricing Frequently asked questions Get started
Build with Proto

Reference

Roles and permissionsUnderstand roles and permissions for CRM with Lead Scoring. Reports and analyticsUnderstand reports and analytics for CRM with Lead Scoring. Data modelUnderstand data model for CRM with Lead Scoring.
IntegrationsUnderstand integrations for CRM with Lead Scoring. ImplementationUnderstand implementation for CRM with Lead Scoring. Agent and automationUnderstand agent and automation for CRM with Lead Scoring.

CRM with Lead Scoring

Start now
Pricing Frequently asked questions Get started
Build with Proto
All systems
Modules
Lead captureBring incoming prospects into a consistent qualification queue.Scoring and AIExplain why a lead deserves attention before the team acts.Routing and alertsPut the next lead with someone who can act on it.Outreach and preferencesCoordinate useful follow-up while respecting contact preferences.Qualification and handoffGive account executives the context to accept a qualified lead.Funnel analysisLearn which sources and signals lead to accepted opportunities.
Processes
Capture and prioritize leadsCapture and prioritize leads.Approve a scoring policyApprove a scoring policy.Route and qualify prospectsRoute and qualify prospects.Complete the CRM handoffComplete the CRM handoff.
Industries
Inside sales teamsSales development and account executive teams sharing prospect qualification and follow-up.Demand generation teamsMarketing teams comparing acquisition sources and handing accepted prospects to sales.Partner-led sales teamsSales teams receiving referred prospects while preserving source attribution and territory ownership.
Reference
Roles and permissionsUnderstand roles and permissions for CRM with Lead Scoring.Reports and analyticsUnderstand reports and analytics for CRM with Lead Scoring.Data modelUnderstand data model for CRM with Lead Scoring.IntegrationsUnderstand integrations for CRM with Lead Scoring.ImplementationUnderstand implementation for CRM with Lead Scoring.Agent and automationUnderstand agent and automation for CRM with Lead Scoring.
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CRM with Lead Scoring

Find the leads worth your next conversation.

Lead scoring CRM software for explainable prioritization, engagement tracking, territory routing, qualification approvals and reliable sales handoffs.

Start now Download agent
Explore
  • Modules
  • Processes
  • Industries
  • Reference
My Lead QueueLeads
Lead captureScoring and AIRouting and alertsOutreach and preferencesQualification and handoffFunnel analysis
YouStatusNewWorkingMQLRecycled
New
LDS-29175CMP-27035 score
LDS-12365CMP-26660 score
Working
LDS-29198CMP-14030 score
LDS-47104CMP-62675 score
MQL
LDS-36430CMP-49245 score
Recycled
LDS-71562CMP-20170 score
Lead capture →

Illustrative records derived from the system specification.

Explore the specification

Built for the way your team works

Marketing operations, sales development and account executives coordinating lead qualification.

  • Inside sales teams
  • Demand generation teams
  • Partner-led sales teams
Defined tables
25
Operational views
14
Defined roles
6
Reports
8

Defined in the planned system specification.

What’s inside.

Lead scoring CRM software for explainable prioritization, engagement tracking, territory routing, qualification approvals and reliable sales handoffs.

Lead capture

Bring incoming prospects into a consistent qualification queue.

My Lead QueueNew
Lead NumberCompanySourceScore

Scoring and AI

Explain why a lead deserves attention before the team acts.

Recent Score RunsCompleted
Run NumberLeadRule ScoreApplied Score

Routing and alerts

Put the next lead with someone who can act on it.

Priority Follow-upOpen
Alert NumberLeadAlert TypeDue Date
Follow Up Due

Outreach and preferences

Coordinate useful follow-up while respecting contact preferences.

Lead Activity SchedulePlanned
Activity NumberSubjectLeadOwner

Qualification and handoff

Give account executives the context to accept a qualified lead.

Qualification InboxSubmitted
Lead NumberCompanyOwnerAssigned AE

Funnel analysis

Learn which sources and signals lead to accepted opportunities.

Recent Score RunsCompleted
Run NumberLeadRule ScoreApplied Score

Bring incoming prospects into a consistent qualification queue

My Lead QueueLeads
YouStatusNewWorkingMQLRecycled
New
LDS-29175CMP-27035 score
LDS-12365CMP-26660 score
Working
LDS-29198CMP-14030 score
LDS-47104CMP-62675 score
MQL
LDS-36430CMP-49245 score
Recycled
LDS-71562CMP-20170 score
Lead capture →
Lead Activity ScheduleLeadActivities
StatusPlannedInProgress
07 Sep · 11:00 LDS-64613 LA-97917, 17 Sep · 13:00 to 17 Sep · 15:00, Planned LDS-71192 LA-88084, 17 Sep · 14:30 to 17 Sep · 15:00, InProgress LDS-75759 LA-74126, 26 Sep · 10:00 to 26 Sep · 10:30, Planned LDS-15121 LA-54725, 07 Sep · 11:00 to 07 Sep · 13:00, InProgress LDS-66233 LA-41439, 24 Sep · 12:30 to 24 Sep · 13:30, Planned LDS-98920 LA-84814, 17 Sep · 15:00 to 17 Sep · 17:00, InProgress LA-97917LA-88084LA-54725LA-41439LA-84814 today · 17 Sep
  • LDS-64613: LA-97917, 17 Sep · 13:00 to 17 Sep · 15:00, Planned
  • LDS-71192: LA-88084, 17 Sep · 14:30 to 17 Sep · 15:00, InProgress
  • LDS-75759: LA-74126, 26 Sep · 10:00 to 26 Sep · 10:30, Planned
  • LDS-15121: LA-54725, 07 Sep · 11:00 to 07 Sep · 13:00, InProgress
  • LDS-66233: LA-41439, 24 Sep · 12:30 to 24 Sep · 13:30, Planned
  • LDS-98920: LA-84814, 17 Sep · 15:00 to 17 Sep · 17:00, InProgress
Outreach and preferences →
Qualification InboxLeads
Approval conditions
Approval conditions

Visible to: Account Executive. Visibility does not establish approval authority.

Submitted
  • LDS-74186 Submitted lds-938 50 2 d
  • LDS-12984 Submitted lds-943 55 7 d
  • LDS-68986 Submitted lds-256 85 11 d
  • LDS-59557 Submitted lds-477 20 14 d
  • LDS-28060 Submitted lds-654 80 8 d
LDS-74186
Company
CMP-233
Owner
DL
AssignedAE
GB
Score
50
QualificationReason
Submitted lds-938

Approval conditions.

Qualification and handoff →
Duplicate ReviewDuplicateClusters
approval waits for the sales manager
Approval conditions

Sales Manager: Approve independent DuplicateClusters resolution

Submitted
  • DC-39484 BY 16 in 3 d
  • DC-52769 YX 31 12 d
  • DC-33775 RZ 9 9 d
  • DC-11589 JD 17 6 d
  • DC-41984 WX 31 in 2 d
DC-39484
ClusterCode
CC-266
MatchKey
EmailExact
LeadCount
16
PreparedBy
BY
DetectedAt
20 Sep
Status
Submitted

Approval waits for the sales manager.

Lead capture →
Scoring Policy ReviewScoringRules
Submitted
  • SR-15445 Rule 441 350 8 d
  • SR-56823 Rule 221 100 10 d
  • SR-13488 Rule 819 840 10 d
  • SR-86578 Rule 593 70 in 12 d
  • SR-59634 Rule 775 310 in 10 d
SR-15445
RuleCode
RC-526
Name
Rule 441
Version
350
Category
Firmographic
Points
670
PreparedBy
AR
Scoring and AI →
Model Policy ReviewScoringModels
Submitted
  • SM-95909 Model 308 in 5 d
  • SM-78803 Model 456 in 6 d
  • SM-75220 Model 321 today
  • SM-34767 Model 884 in 7 d
  • SM-81195 Model 910 in 11 d
SM-95909
Name
Model 308
Version
Rev A
ScoreUse
ExplanationOnly
PreparedBy
SS
EffectiveFrom
22 Sep
Scoring and AI →
Routing Policy ReviewRoutingRules
Submitted
  • RR-13788 TRR-6215 700 in 3 d
  • RR-24040 TRR-5586 400 in 2 d
  • RR-32083 TRR-1955 340 in 6 d
  • RR-75279 TRR-5319 680 9 d
  • RR-44824 TRR-6054 590 3 d
RR-13788
RuleCode
RC-859
Name
Rule 735
Territory
TRR-6215
Priority
700
PreparedBy
WB
EffectiveFrom
20 Sep
Routing and alerts →
Recent Score RunsScoringRuns
StatusCompletedFailed
Completed
SR-77907LDS-5702270 rule score
SR-74731LDS-5940585 rule score
SR-46161LDS-7236215 rule score
Failed
SR-36499LDS-5430120 rule score
SR-43046LDS-8155135 rule score
SR-31783LDS-6176370 rule score
Scoring and AI →
CRM HandoffLeadConversions
StatusDraftPendingUnknownFailed
Draft
LC-71941Draft lc-157
LC-47871Draft lc-627
Pending
LC-95027Pending lc-692
LC-33211Pending lc-740
Unknown
LC-76635Unknown lc-472
Failed
LC-33498Failed lc-796
Lead BoardLeads
StatusNewWorkingMQLSQL
New
LDS-69980CMP-26640 score
LDS-69113CMP-35760 score
Working
LDS-43581CMP-43690 score
LDS-44253CMP-32425 score
MQL
LDS-64795CMP-51165 score
SQL
LDS-17232CMP-35925 score
Assignment HistoryLeadAssignments
Recorded
Record NumberLeadAssigned ToAssigned FromReason
LA-79194LDS-64199KTLLInitialRouting
LA-34811LDS-23936HUTAMQLHandoff
LA-72733LDS-92462EVNMManualReassign
LA-67636LDS-45285ENGFStaleRecycle
LA-83471LDS-17351UGYWOutOfOffice
LA-60711LDS-42408VKTHTerritoryRealignment
Consent HistoryConsentEvents
Recorded
Consent NumberLeadChannelDecisionPurpose
CE-33444LDS-30761EmailPermittedPRP-204
CE-55602LDS-92360PhoneRestrictedPRP-797
CE-83494LDS-70114EmailWithdrawnPRP-504
CE-31757LDS-26725PhonePermittedPRP-322
CE-13238LDS-37680EmailRestrictedPRP-359
CE-35264LDS-85745PhoneWithdrawnPRP-889
Outreach and preferences →
Priority Follow-upPriorityAlerts
YouOpen
Alert NumberLeadAlert TypeDue DateStatus
PA-87398LDS-84834ThresholdCrossed28 SepOpen
PA-50271LDS-76521FollowUpDue13 SepOpen
PA-10671LDS-61306ConversionFailure27 SepOpen
PA-40311LDS-10397ThresholdCrossed19 SepOpen
PA-99748LDS-54583FollowUpDue29 SepOpen
PA-86387LDS-77482ConversionFailure19 SepOpen
Routing and alerts →
Outreach ListsLists
YouActive = true
List CodeNamePurposeMember CountCreated At
LC-632List 766OutboundCadence3013 Sep
LC-713List 964EventInvite2516 Sep
LC-523List 902NurtureSync3314 Sep
LC-990List 514AdAudience415 Sep
LC-488List 448Suppression316 Sep
LC-955List 419Other2006 Sep
Outreach and preferences →

Bring customer context into the workflow

Assignment Coveragelist

Eligible owner coverage, unmatched leads and dated reassignment reasons.

opens Assignment History →
opens
Assignment HistoryLeadAssignments
Record NumberLeadAssigned ToAssigned FromReason
LA-79194LDS-64199KTLLInitialRouting
LA-34811LDS-23936HUTAMQLHandoff
LA-72733LDS-92462EVNMManualReassign
LA-67636LDS-45285ENGFStaleRecycle
opens
LA-79194LeadAssignments
  1. Recorded
  2. Superseded
Lead
LDS-64199
AssignedTo
KT
AssignedFrom
LL
Reason
InitialRouting
AssignedAt
27 Sep
RecordNumber
LA-79194

owner Sales Manager

recorded · KT

Go from the big picture to the details behind it. Open any record to see its status, owner and history.

Illustrative records. Connections and approval states follow the authored specification.

Find the leads worth your next conversation

Find the leads worth your next conversation.

Illustrative previews from the system specification.

Capture Score Route Qualify approval Handoff
Shapes describe the work. Approval steps are human tasks.
  1. 01

    Capture

    Bring prospect sources and contact preferences into the same lead queue.

    Capture and prioritize leads
    Duplicate ReviewSubmitted
    Cluster CodeMatch KeyLead CountPrepared By
    Email Domain
  2. 02

    Score

    Explain the signals behind a lead’s priority with the approved scoring policy.

    Capture and prioritize leads
    Recent Score RunsCompleted
    Run NumberLeadRule ScoreApplied Score
  3. 03

    Route

    Assign the next conversation to an eligible person with the right coverage.

    Route and qualify prospects
    Assignment HistoryRecorded
    Record NumberLeadAssigned ToAssigned From
  4. 04

    Qualify

    Let the assigned account executive review the prospect and accept the handoff.

    Let the assigned account executive review the prospect and accept the handoff.

    Route and qualify prospects
    Qualification InboxSubmitted
    Lead NumberCompanyOwnerAssigned AE
  5. 05

    Handoff

    Carry qualified context into the connected CRM and track its confirmed result.

    Complete the CRM handoff
    CRM HandoffDraft
    Conversion NumberLeadTarget WorkspaceOpportunity Name

Keep decisions clear and work moving

Decision checkpoints where approval stays with your team.

Qualify

Let the assigned account executive review the prospect and accept the handoff.

Route and qualify prospects
Qualification InboxSubmitted
Lead NumberCompanyOwnerAssigned AE

Keep the next action accountable

Human approval and system automation have different jobs.

Approval required

Qualify

Let the assigned account executive review the prospect and accept the handoff.

System control

Qualification approvals

Give every person the right workspace

Lead BoardNew
Lead NumberCompanyOwnerScore

Marketing Operations

Prepares lead sources, scoring policy and lead-list hygiene.

Lead Activity SchedulePlanned
Activity NumberSubjectLeadOwner

Sales Manager

Owns team routing and independent duplicate resolution.

My Lead QueueNew
Lead NumberCompanySourceScore

Sales Development Rep

Works assigned prospects and submits qualified leads to the selected account executive.

Qualification InboxSubmitted
Lead NumberCompanyOwnerAssigned AE

Account Executive

Reviews assigned qualification handoffs and requests creation of downstream CRM records.

Viewer

Reads permitted funnel summaries with personal contact fields masked.

See the result behind the activity

Start with the question. Follow it to the records behind the answer.

Drill-down

Lead Funnel

Lead intake through independent qualification and acknowledged CRM conversion by source.

View Lead Board
Source view · Illustrative records
Lead BoardNew
Lead NumberCompanyOwnerScore
List report

Scoring Explanations

Applied score, contributing rules, model version and excluded or expired evidence for each run.

View Recent Score Runs
Source view · Illustrative records
Recent Score RunsCompleted
Run NumberLeadRule ScoreApplied Score
List report

Source Quality

Qualification outcomes by source and scoring-policy version, with unknown outcomes separate.

View My Lead Queue
Source view · Illustrative records
My Lead QueueNew
Lead NumberCompanySourceScore
List report

Assignment Coverage

Eligible owner coverage, unmatched leads and dated reassignment reasons.

View Assignment History
Source view · Illustrative records
Assignment HistoryRecorded
Record NumberLeadAssigned ToAssigned From
List report

Follow-up Aging

Open alerts and due activities by permitted owner and territory.

View Priority Follow-up
Source view · Illustrative records
Priority Follow-upOpen
Alert NumberLeadAlert TypeDue Date
Follow Up Due
List report

Conversion Reconciliation

Pending, unknown and failed CRM handoffs with original request references.

View CRM Handoff
Source view · Illustrative records
CRM HandoffDraft
Conversion NumberLeadTarget WorkspaceOpportunity Name
List report

Duplicate Decisions

Reviewed merges, rejected clusters and the retained survivor references.

View Duplicate Review
Source view · Illustrative records
Duplicate ReviewSubmitted
Cluster CodeMatch KeyLead CountPrepared By
Email Domain
List report

Contact Policy Audit

Channel and purpose decisions, withdrawals and blocked outreach outcomes.

View Consent History
Source view · Illustrative records
Consent HistoryRecorded
Consent NumberLeadChannelDecision
Phone
All reports and dashboards

Configure your workflow with Proto

Let your AI agent help with everyday work. Set its permissions during setup and keep approvals with your team.

CRM with Lead ScoringShared data, controlled access Business connectionsAcquisition sourcesin and out Scoring providerin and out Pipeline CRMin and out Connection recordsConfigurationIntegrationConnections ↕ ReconciliationIntegrationEvents ↕ Your agent
  • Business connections
    • Acquisition sourcesin and out
    • Scoring providerin and out
    • Pipeline CRMin and out
  • Connection records
    • ConfigurationIntegrationConnections · in and out
    • ReconciliationIntegrationEvents · in and out
  • Agents
    • Your agentWorks within the permissions you assign
Explore integrations →

Your agent works within the permissions you assign.

List the work that needs attention. Keep the approval with the assigned reviewer.

Download agent Agent setup guide
Illustrative exampleAfter configuration
$ curl -fsSL https://www.erp.ai/skill.md

› open CRM with Lead Scoring and list records waiting on qualify
Lead to qualified handoff · records listed with owner and age

› approve the first one at qualify, as its approver
Approval requiredWaiting for the assigned reviewer
FAQ

Your questions, answered.

How the system works, what you can configure and how to get started.

How do I get started?+

Select Start now to create your account. Explore the system specification, or use Proto to configure it for your business.

Can we choose which signals affect a lead score?+

Yes. Define approved signals, weights, limits and expiry windows that reflect your qualification criteria. Each scoring result retains its rule version and contributing evidence so your team can explain why a lead moved up or down.

Does the system support AI lead scoring?+

Optional AI scoring can suggest priorities from explicitly allowed inputs. Record the model version and explanation, and limit its contribution under the approved policy. The result helps the team decide where to focus; it does not automatically qualify a lead.

What happens when engagement becomes outdated?+

Scores are recalculated when signals expire or are reversed. Repeated source events count once, and a calculation based on an outdated lead revision cannot replace a newer result. This keeps old or duplicated activity from inflating the score.

How are leads assigned to the sales team?+

Apply approved territory and routing rules to active, eligible owners. A deterministic routing policy and recorded assignment history make ownership clear. Leads stay visibly unassigned when no eligible owner is available.

Can we review duplicates before merging them?+

Yes. Proposed duplicate groups remain separate until an authorized independent review resolves them. A merge preserves source identifiers and contact restrictions, and must not widen access to private notes or customer information.

Does a high score automatically create an opportunity?+

No. An SDR submits qualification evidence, and the assigned account executive independently accepts the handoff. The accepted lead then follows the configured CRM conversion process, with the destination’s acknowledgment recorded before conversion is marked complete.

Can this connect to our existing sales CRM?+

Yes, through an explicitly configured connector and field mapping. Retain the destination account, contact and opportunity identifiers. Failed or uncertain handoffs remain visible and are reconciled using the original request, which helps avoid duplicate CRM records.

How are contact preferences respected?+

Lead priority and permission to contact are separate. Record the allowed purposes and channels, and recheck them before outreach. A withdrawal blocks new outreach even if the lead remains on a list or has a high score.

How can we tell whether the scoring rules are useful?+

Compare accepted qualification and confirmed conversion outcomes with the rule version that prioritized each lead. Keep missing outcomes distinct from rejected leads. Use those observations to propose and review a new rule version without rewriting historic explanations.

Implementation

Understand implementation for CRM with Lead Scoring.

Read the implementation plan
  1. 01

    Agree on scope

    Confirm the customer workflow and public capabilities with the responsible owners.

    Team and ERP.ai
  2. 02

    Prepare the workspace

    Configure role membership, source identities and reference data.

    Team and ERP.ai
  3. 03

    Reconcile open work

    Import actual states, ownership and prior decision evidence.

    Team and ERP.ai
  4. 04

    Connect carefully

    Enable each integration only after its mappings and uncertain-outcome behavior are tested.

    Team and ERP.ai
  5. 05

    Practice the handoff

    Run the main workflow and rejected-action cases with the people who will operate it.

    Team and ERP.ai
  6. 06

    Extend gradually

    Review exceptions before opening the workflow to the wider team.

    Team and ERP.ai

Pricing

The base account and ordinary manual work in ERP.AI's official interface are $0. Viewing, searching, creating, editing, approving, deleting and exporting records in that interface do not consume read or write credits. There is no per-user fee.

Machine work: external API-key requests, imports, workflows, agents and scheduled jobs. Successful external API-key reads and writes use the operation rates below. Starting a managed execution from the interface still starts that metered service.

Pricing and account rules
Credit rate card
Machine workIncluded per $1 of credit
List/filter or get record calls20,000
Search or aggregate calls4,000
CSV or PDF exports100
Record writes4,000
Imported or synced records200,000
File upload in MB2,000
Workflow runs2,000
Code-node compute beyond included in CPU-sec12,000
Agent executions2,000
Scheduled jobs or webhook activations20,000

Read and write rates apply to successful external API-key requests. Ordinary manual work in the ERP.AI interface is $0.

prepaid creditsSmallest pack $5, purchased credits never expire.

Go deeper

Explore the complete system.

Follow the operating model from the process to the people, records and decisions behind it.

Industries

Inside sales teams Sales development and account executive teams sharing prospect qualification and follow-up.Demand generation teams Marketing teams comparing acquisition sources and handing accepted prospects to sales.Partner-led sales teams Sales teams receiving referred prospects while preserving source attribution and territory ownership.

Reference

Roles and permissions Understand roles and permissions for CRM with Lead Scoring.Reports and analytics Understand reports and analytics for CRM with Lead Scoring.Data model Understand data model for CRM with Lead Scoring.Integrations Understand integrations for CRM with Lead Scoring.Implementation Understand implementation for CRM with Lead Scoring.Agent and automation Understand agent and automation for CRM with Lead Scoring.

Start

Pricing No per-user fees. Pay for automation as you use it, with implementation priced separately.Frequently asked questions Answers about configuring CRM with Lead Scoring.Get started Configure CRM with Lead Scoring with Proto.
ERP•AI workspace

Make it work your way.

Use Proto to configure this system for your business. Review fields, rules and approvals before releasing changes.

Start now Download agent

Previews contain illustrative data from the system specification.

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PharmaceuticalsPlanned

CRM for Pharma Reps

Accounts, contacts and pipeline, in one system.

  • Deal stages
  • Lead scoring
  • Territory rules
  • Renewals
  • Quote approvals
  • Quota attainment
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Download nowFree install · ~1 GB · AI usage extra
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