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Manufacturing ERP & CRM

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Modules

Customers & pipelineKeep customer conversations, opportunities and next steps connected. Sales & customer ordersTurn agreed offers into clear production and delivery commitments. Engineering & planningPlan each job's materials and operations from the right engineering revision. Shop floor & qualityGive operators clear work and follow each job through production and inspection.
PurchasingTurn supply requests into approved purchases and reconcile what arrives with what suppliers bill. Inventory & shippingTrack stock through receiving, production and customer shipment. FinanceConnect customer receivables, supplier payables and stock costs to each entity's books. ReportingSee customer commitments, production progress and financial results together.

Manufacturing ERP & CRM

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Processes

Lead to orderCarry the customer's requirements from the first conversation to an approved order. Order to cashCarry the accepted order through shipment, invoice approval and cash application. Plan to produceTurn approved demand and engineering into completed, accepted production.
Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance. Count and adjustCount a controlled stock population and review the exact quantity and value before correction. Period closeReconcile each entity's operational balances, review currency adjustments and close the books.

Manufacturing ERP & CRM

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Industries

Industrial equipmentKeep customer commitments connected to engineering, production and delivery. Components & subassembliesCoordinate repeat orders, material requirements and controlled production batches.
Make-to-order manufacturingCarry each accepted customer requirement into a controlled production plan. Electromechanical assemblyConnect purchased components, assembly work and customer delivery commitments.

Manufacturing ERP & CRM

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Reference

Roles and permissionsGive sales, production, quality and finance clear responsibilities. Reports and insightsSee customer demand, delivery performance, production costs and financial results. Data modelExplore the records connecting customer commitments with production, stock and finance.
IntegrationsConnect customer, engineering, production and finance work with clear ownership. ImplementationPlan a rollout around the customer order and the people who deliver it. AI assistants and APIHelp teams prepare work and investigate questions from sales to the shop floor.

Manufacturing ERP & CRM

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All systems
Modules
Customers & pipelineKeep customer conversations, opportunities and next steps connected.Sales & customer ordersTurn agreed offers into clear production and delivery commitments.Engineering & planningPlan each job's materials and operations from the right engineering revision.Shop floor & qualityGive operators clear work and follow each job through production and inspection.PurchasingTurn supply requests into approved purchases and reconcile what arrives with what suppliers bill.Inventory & shippingTrack stock through receiving, production and customer shipment.FinanceConnect customer receivables, supplier payables and stock costs to each entity's books.ReportingSee customer commitments, production progress and financial results together.
Processes
Lead to orderCarry the customer's requirements from the first conversation to an approved order.Order to cashCarry the accepted order through shipment, invoice approval and cash application.Plan to produceTurn approved demand and engineering into completed, accepted production.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Count and adjustCount a controlled stock population and review the exact quantity and value before correction.Period closeReconcile each entity's operational balances, review currency adjustments and close the books.
Industries
Industrial equipmentKeep customer commitments connected to engineering, production and delivery.Components & subassembliesCoordinate repeat orders, material requirements and controlled production batches.Make-to-order manufacturingCarry each accepted customer requirement into a controlled production plan.Electromechanical assemblyConnect purchased components, assembly work and customer delivery commitments.
Reference
Roles and permissionsGive sales, production, quality and finance clear responsibilities.Reports and insightsSee customer demand, delivery performance, production costs and financial results.Data modelExplore the records connecting customer commitments with production, stock and finance.IntegrationsConnect customer, engineering, production and finance work with clear ownership.ImplementationPlan a rollout around the customer order and the people who deliver it.AI assistants and APIHelp teams prepare work and investigate questions from sales to the shop floor.
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Manufacturing ERP & CRM Modules
Engineering & planning3 of 8
  • Customers & pipeline1 of 8
  • Sales & customer orders2 of 8
  • Engineering & planning3 of 8
  • Shop floor & quality4 of 8
  • Purchasing5 of 8
  • Inventory & shipping6 of 8
  • Finance7 of 8
  • Reporting8 of 8

Engineering & planning

Plan each job's materials and operations from the right engineering revision.

Manufacturing DemandPlannedOrders
Customers & pipelineSales & customer ordersEngineering & planningShop floor & qualityPurchasingInventory & shippingFinanceReporting
StatusProposedReviewedFirmedPartiallyConverted
06 Sep01 Oct WRH-130 PO-93117, 06 Sep to 14 Sep, Proposed WRH-120 PO-55859, 06 Sep to 12 Sep, Reviewed PO-54381, 22 Sep to 01 Oct, Proposed WRH-150 PO-81066, 15 Sep to 21 Sep, Firmed WRH-110 PO-41033, 06 Sep to 12 Sep, Reviewed PO-28931, 16 Sep to 24 Sep, PartiallyConverted PO-93117PO-55859PO-81066PO-28931PO-54381PO-41033 today · 17 Sep
  • WRH-130: PO-93117, 06 Sep to 14 Sep, Proposed
  • WRH-120: PO-55859, 06 Sep to 12 Sep, Reviewed
  • WRH-150: PO-81066, 15 Sep to 21 Sep, Firmed
  • WRH-110: PO-28931, 16 Sep to 24 Sep, PartiallyConverted
  • WRH-120: PO-54381, 22 Sep to 01 Oct, Proposed
  • WRH-110: PO-41033, 06 Sep to 12 Sep, Reviewed
Records in this module
  • Products
  • UnitsOfMeasure
  • ProductUnits
  • BOMs
  • BOMComponents
  • Routings
  • RoutingOperations
  • EngineeringChangeOrders
  • Calendars
  • CalendarIntervals
  • WorkCenters
  • WorkCenterRates
  • CostRollups
  • CostRollupLines
  • ProductionForecasts
  • ForecastConsumptions
  • MRPRuns
  • DemandRequirements
  • PlannedOrders
  • PlannedOrderAllocations
  • MRPPeggings
  • MRPExceptions
  • WorkCenterLoads

Define the product and the work

Products identify bought and made goods, their base units and lot or serial requirements. Reviewed conversions keep purchasing packs distinct from the units a job consumes.

The bill of materials defines one primary output and the component quantities required for its explicit output basis. Nested subassemblies remain traceable. Circular recipes are rejected, and quantities belonging to different products cannot be added as though they were finished pieces.

A routing describes the ordered operations, capable work centres, setup and run requirements and inspection points. It identifies the terminal output operation. Intermediate progress remains useful without becoming another receipt of finished goods.

  • Keep material grades and permitted substitutions explicit.
  • Apply the planned extra-input scrap allowance once.
  • Charge setup once for its stated batch, not once per unit.
  • Keep planning buffers separate from chargeable labour and machine time.
Work Center ScheduleWorkCenterLoads
StatusProposedReservedReleasedConflict
Proposed
WCL-99768WC-1103 setup hours
WCL-88554WC-1403 setup hours
Reserved
WCL-78989WC-13013 setup hours
WCL-93141WC-13014 setup hours
Released
WCL-18000WC-11015 setup hours
Conflict
WCL-72643WC-11014 setup hours
Engineering & planning →

Introduce engineering changes deliberately

An engineering change brings the affected product, recipe and routing revisions together. Record the reason, cost impact and effective boundary, with a clear treatment for each affected open order or job.

Some work can continue on the old approved revision. Unexecuted work may need a reviewed change; already performed work may require controlled rework or cancellation. A changed master cannot silently rewrite issued materials, accepted customer requirements or finished output.

Independent Production Manager review authorizes the technical change. Altered inspection criteria need independent Quality Inspector review, and Finance Manager reviews cost or rate effects. Apply the change only when all required decisions match its current content.

MRP ExceptionsMRPExceptions
StatusOpenReviewed
Open
MRP-14502PRD-7490810 quantity
MRP-78617PRD-4303740 quantity
MRP-16282PRD-2710670 quantity
Reviewed
MRP-91848PRD-8107560 quantity
MRP-39094PRD-6364730 quantity
MRP-64770PRD-4621370 quantity
Engineering & planning →

Keep standards traceable to their inputs

A cost rollup follows the selected recipe and routing into material, labour and overhead workings. It retains component standards, centre rates and the calculation batch used to spread setup cost.

Missing inputs stay missing until resolved. A subassembly standard cannot be charged together with another full explosion of the same embedded cost. Labour and overhead use their declared bases, without adding a combined burden again.

Calculation produces a proposed standard. Independent Finance Manager approval and guarded activation establish the effective value; a calculated result alone does not revalue warehouse stock or change a released job.

Separate sales expectations from production demand

Commercial forecasts describe opportunities and expected value. Approved production forecasts describe product quantities needed at a site and time. The two help different decisions and do not automatically convert into each other.

When approved customer orders consume a matching production forecast, the remaining forecast decreases by the matched quantity. Planning then sees the actual order and only the unconsumed forecast balance. The same expected sale cannot remain in both populations as duplicate demand.

Independent Production Manager approval establishes the production forecast. Material planning uses its current approved remainder alongside actual customer commitments, with clear matching windows and original source history.

Explain every material proposal

An MRP run freezes the demand, stock, claims, open supply and technical versions for its site and horizon. It calculates shortages from remaining eligible quantities, preserving the source that caused each requirement.

Received or completed supply cannot also count beside the resulting stock. Minimum quantities and order multiples apply once after netting; analytical pegging creates no physical reservation.

Planned-supply allocations reserve bounded conversion tranches and bind each generated purchase line, work order or transfer. Reruns and retries preserve those claims. Only evidenced cancellation of unexecuted scope frees generated capacity; uncertainty retains it.

Planning informationWhat it explains
Demand requirementProduct, quantity and need date
Supply peggingThe eligible stock or supply covering that need
Planned orderRemaining purchase, make or transfer proposal
ExceptionMissing input, shortage, date or capacity conflict

Check capacity before release

Work-centre calendars retain actual available and blocked intervals, including shutdowns and maintenance. Each interval uses its effective resource count capped by centre capability and applies efficiency once, with existing reservations deducted. Setup and run loads remain explainable against the reviewed operation basis.

Production Planner reviews shortages and feasible dates. A capacity conflict stays visible until a suitable reschedule or source change is approved. The plan does not imply an optimizer or autonomous changes to customer promises.

Independent Production Manager release freezes the job’s engineering, quality and cost versions after required material and capacity checks. Purchasing and warehouse decisions separately authorize their proposed supply paths.

Modules

  • My Follow-ups
    Activity NumberSubjectAccountOpportunity

    Customers & pipeline

    Keep customer conversations, opportunities and next steps connected.

  • Sales Orders Awaiting ApprovalSubmitted
    Order NumberAccountOrder DateNet Total

    Sales & customer orders

    Turn agreed offers into clear production and delivery commitments.

  • Manufacturing DemandProposed
    Planned Order NumberProductWarehouseKind
    Make

    Engineering & planning

    Plan each job's materials and operations from the right engineering revision.

  • Shop Floor QueueReady
    Work OrderRouting OperationWork CenterAssigned To

    Shop floor & quality

    Give operators clear work and follow each job through production and inspection.

  • Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total

    Purchasing

    Turn supply requests into approved purchases and reconcile what arrives with what suppliers bill.

  • Count Review QueuePendingReview
    Count NumberWarehousePlanned StartPlanned End

    Inventory & shipping

    Track stock through receiving, production and customer shipment.

  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberAccountInvoice DateNet Amount

    Finance

    Connect customer receivables, supplier payables and stock costs to each entity's books.

  • Customer PipelineQualify
    Opportunity NumberNameAccountExpected Net Amount

    Reporting

    See customer commitments, production progress and financial results together.

Reports

All reports

Material and Capacity Plan

Each MRPRuns snapshot's approved demand, forecast consumption, eligible supply, pegged shortage/proposals and WorkCenterLoads versus nonoverlapping calendar capacity; proposed, firm and completed quantities are separate, late/missing/held inputs remain exceptions rather than assumed available stock.

Work Center ScheduleWorkCenterLoads
StatusProposedReservedReleasedConflict
Proposed
WCL-99768WC-1103 setup hours
WCL-88554WC-1403 setup hours
Reserved
WCL-78989WC-13013 setup hours
WCL-93141WC-13014 setup hours
Released
WCL-18000WC-11015 setup hours
Conflict
WCL-72643WC-11014 setup hours

Production Cost and Variance

Unique terminal ProductionCompletions, accepted material/person-hour/machine-hour bases, actual WIP relief, frozen-standard output and separately posted immediate/scrap/remaining-close variances by work order; intermediate/rework throughput never increases finished units and no variance is counted again at close.

Manufacturing DemandPlannedOrders
StatusProposedReviewedFirmedPartiallyConverted
06 Sep01 Oct WRH-130 PO-93117, 06 Sep to 14 Sep, Proposed WRH-120 PO-55859, 06 Sep to 12 Sep, Reviewed PO-54381, 22 Sep to 01 Oct, Proposed WRH-150 PO-81066, 15 Sep to 21 Sep, Firmed WRH-110 PO-41033, 06 Sep to 12 Sep, Reviewed PO-28931, 16 Sep to 24 Sep, PartiallyConverted PO-93117PO-55859PO-81066PO-28931PO-54381PO-41033 today · 17 Sep
  • WRH-130: PO-93117, 06 Sep to 14 Sep, Proposed
  • WRH-120: PO-55859, 06 Sep to 12 Sep, Reviewed
  • WRH-150: PO-81066, 15 Sep to 21 Sep, Firmed
  • WRH-110: PO-28931, 16 Sep to 24 Sep, PartiallyConverted
  • WRH-120: PO-54381, 22 Sep to 01 Oct, Proposed
  • WRH-110: PO-41033, 06 Sep to 12 Sep, Reviewed

Roles and permissions

Purchasing Manager

Prepares supplier commitments and resolves commercial supply issues.

Permissions and records
  • Manage Suppliers, Requisitions, RequisitionLines, draft PurchaseOrders and PurchaseOrderLines
  • Independently approve supplier commercial activation MasterChanges excluding supplier preparer/material editors and without bypassing required qualification or separate Finance Manager beneficiary/financial approval
  • Approve another actual person's purchase request within reviewed finite entity authority, otherwise escalate to Finance Manager
  • Convert reviewed Buy PlannedOrders into bounded draft supply
  • PlannedOrders
Manufacturing DemandPlannedOrders
StatusProposedReviewedFirmedPartiallyConverted
06 Sep01 Oct WRH-130 PO-93117, 06 Sep to 14 Sep, Proposed WRH-120 PO-55859, 06 Sep to 12 Sep, Reviewed PO-54381, 22 Sep to 01 Oct, Proposed WRH-150 PO-81066, 15 Sep to 21 Sep, Firmed WRH-110 PO-41033, 06 Sep to 12 Sep, Reviewed PO-28931, 16 Sep to 24 Sep, PartiallyConverted PO-93117PO-55859PO-81066PO-28931PO-54381PO-41033 today · 17 Sep
  • WRH-130: PO-93117, 06 Sep to 14 Sep, Proposed
  • WRH-120: PO-55859, 06 Sep to 12 Sep, Reviewed
  • WRH-150: PO-81066, 15 Sep to 21 Sep, Firmed
  • WRH-110: PO-28931, 16 Sep to 24 Sep, PartiallyConverted
  • WRH-120: PO-54381, 22 Sep to 01 Oct, Proposed
  • WRH-110: PO-41033, 06 Sep to 12 Sep, Reviewed
Production Planner

Prepares engineering, material requirements and feasible production plans against approved demand.

Permissions and records
  • Prepare BOMs, BOMComponents, Routings, RoutingOperations, EngineeringChangeOrders, Calendars, WorkCenterLoads and CostRollups
  • Manage draft ProductionForecasts, MRPRuns, DemandRequirements, PlannedOrders, MRPPeggings and MRPExceptions
  • Prepare WorkOrders, material and operation schedules using approved versions
  • Propose reschedules and shortages for affected owners
  • BOMs
  • BOMComponents
  • Routings
  • RoutingOperations
  • EngineeringChangeOrders
  • Calendars
  • CostRollups
  • WorkCenterLoads
  • ProductionForecasts
  • MRPRuns
  • DemandRequirements
  • PlannedOrders
  • MRPPeggings
  • MRPExceptions
Manufacturing DemandPlannedOrders
StatusProposedReviewedFirmedPartiallyConverted
06 Sep01 Oct WRH-130 PO-93117, 06 Sep to 14 Sep, Proposed WRH-120 PO-55859, 06 Sep to 12 Sep, Reviewed PO-54381, 22 Sep to 01 Oct, Proposed WRH-150 PO-81066, 15 Sep to 21 Sep, Firmed WRH-110 PO-41033, 06 Sep to 12 Sep, Reviewed PO-28931, 16 Sep to 24 Sep, PartiallyConverted PO-93117PO-55859PO-81066PO-28931PO-54381PO-41033 today · 17 Sep
  • WRH-130: PO-93117, 06 Sep to 14 Sep, Proposed
  • WRH-120: PO-55859, 06 Sep to 12 Sep, Reviewed
  • WRH-150: PO-81066, 15 Sep to 21 Sep, Firmed
  • WRH-110: PO-28931, 16 Sep to 24 Sep, PartiallyConverted
  • WRH-120: PO-54381, 22 Sep to 01 Oct, Proposed
  • WRH-110: PO-41033, 06 Sep to 12 Sep, Reviewed
Production Manager

Independently controls technical versions, approved manufacturing demand and production release.

Permissions and records
  • Approve technical EngineeringChangeOrders and MasterChanges for product/BOM/routing/calendar/capability
  • Approve ProductionForecasts, PlanningApproval and ProductionRelease independently of planners/preparers/material editors
  • Review feasible capacity, shortages and open-work disposition
  • Approve technical rework/deviation scope with separate required quality/customer/finance decisions
  • EngineeringChangeOrders
  • ProductionForecasts
Manufacturing DemandPlannedOrders
StatusProposedReviewedFirmedPartiallyConverted
06 Sep01 Oct WRH-130 PO-93117, 06 Sep to 14 Sep, Proposed WRH-120 PO-55859, 06 Sep to 12 Sep, Reviewed PO-54381, 22 Sep to 01 Oct, Proposed WRH-150 PO-81066, 15 Sep to 21 Sep, Firmed WRH-110 PO-41033, 06 Sep to 12 Sep, Reviewed PO-28931, 16 Sep to 24 Sep, PartiallyConverted PO-93117PO-55859PO-81066PO-28931PO-54381PO-41033 today · 17 Sep
  • WRH-130: PO-93117, 06 Sep to 14 Sep, Proposed
  • WRH-120: PO-55859, 06 Sep to 12 Sep, Reviewed
  • WRH-150: PO-81066, 15 Sep to 21 Sep, Firmed
  • WRH-110: PO-28931, 16 Sep to 24 Sep, PartiallyConverted
  • WRH-120: PO-54381, 22 Sep to 01 Oct, Proposed
  • WRH-110: PO-41033, 06 Sep to 12 Sep, Reviewed
Finance Manager

Independently controls credit, valuation, payments and financial close in each entity.

Permissions and records
  • Approve every invoice and credit-note revision independently of all preparers/material editors
  • Approve credit exceptions, above-limit purchasing, bill exceptions, payment releases, refunds and FinanceCorrections
  • Approve financial MasterChanges, WorkCenterRates, CostRollups, StandardCosts, PostingProfiles and authority/tax/rate/bank policies
  • Approve nonzero completion variance, remaining production-close residuals, count value exceptions, protected journals, RevaluationRuns and period close/reopen
  • WorkCenterRates
  • CostRollups
Purchase Approval QueuePurchaseOrders
Submitted
  • PO-75489 VND-142 330 6 d
  • PO-24700 VND-141 770 11 d
  • PO-31740 VND-199 920 4 d
  • PO-16772 VND-073 610 5 d
  • PO-29347 VND-136 70 4 d
PO-75489
Supplier
VND-142
OrderDate
11 Sep
CurrentTotal
150
ApprovalBasis
330
Status
Submitted

Another eligible Purchasing Manager within reviewed finite authority, or Finance Manager above it, approves the exact entity/currency commitment; no person approves their own PO.

Related processes

My Follow-ups
Activity NumberSubjectAccountOpportunity

Lead to order

Carry the customer's requirements from the first conversation to an approved order.

7 stages · 2 approvals

Sales Orders Awaiting ApprovalSubmitted
Order NumberAccountOrder DateNet Total

Order to cash

Carry the accepted order through shipment, invoice approval and cash application.

5 stages · 2 approvals

Manufacturing DemandProposed
Planned Order NumberProductWarehouseKind
Make

Plan to produce

Turn approved demand and engineering into completed, accepted production.

9 stages · 6 approvals

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