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Manufacturing ERP & CRM

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Modules

Customers & pipelineKeep customer conversations, opportunities and next steps connected. Sales & customer ordersTurn agreed offers into clear production and delivery commitments. Engineering & planningPlan each job's materials and operations from the right engineering revision. Shop floor & qualityGive operators clear work and follow each job through production and inspection.
PurchasingTurn supply requests into approved purchases and reconcile what arrives with what suppliers bill. Inventory & shippingTrack stock through receiving, production and customer shipment. FinanceConnect customer receivables, supplier payables and stock costs to each entity's books. ReportingSee customer commitments, production progress and financial results together.

Manufacturing ERP & CRM

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Processes

Lead to orderCarry the customer's requirements from the first conversation to an approved order. Order to cashCarry the accepted order through shipment, invoice approval and cash application. Plan to produceTurn approved demand and engineering into completed, accepted production.
Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance. Count and adjustCount a controlled stock population and review the exact quantity and value before correction. Period closeReconcile each entity's operational balances, review currency adjustments and close the books.

Manufacturing ERP & CRM

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Industries

Industrial equipmentKeep customer commitments connected to engineering, production and delivery. Components & subassembliesCoordinate repeat orders, material requirements and controlled production batches.
Make-to-order manufacturingCarry each accepted customer requirement into a controlled production plan. Electromechanical assemblyConnect purchased components, assembly work and customer delivery commitments.

Manufacturing ERP & CRM

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Reference

Roles and permissionsGive sales, production, quality and finance clear responsibilities. Reports and insightsSee customer demand, delivery performance, production costs and financial results. Data modelExplore the records connecting customer commitments with production, stock and finance.
IntegrationsConnect customer, engineering, production and finance work with clear ownership. ImplementationPlan a rollout around the customer order and the people who deliver it. AI assistants and APIHelp teams prepare work and investigate questions from sales to the shop floor.

Manufacturing ERP & CRM

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All systems
Modules
Customers & pipelineKeep customer conversations, opportunities and next steps connected.Sales & customer ordersTurn agreed offers into clear production and delivery commitments.Engineering & planningPlan each job's materials and operations from the right engineering revision.Shop floor & qualityGive operators clear work and follow each job through production and inspection.PurchasingTurn supply requests into approved purchases and reconcile what arrives with what suppliers bill.Inventory & shippingTrack stock through receiving, production and customer shipment.FinanceConnect customer receivables, supplier payables and stock costs to each entity's books.ReportingSee customer commitments, production progress and financial results together.
Processes
Lead to orderCarry the customer's requirements from the first conversation to an approved order.Order to cashCarry the accepted order through shipment, invoice approval and cash application.Plan to produceTurn approved demand and engineering into completed, accepted production.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Count and adjustCount a controlled stock population and review the exact quantity and value before correction.Period closeReconcile each entity's operational balances, review currency adjustments and close the books.
Industries
Industrial equipmentKeep customer commitments connected to engineering, production and delivery.Components & subassembliesCoordinate repeat orders, material requirements and controlled production batches.Make-to-order manufacturingCarry each accepted customer requirement into a controlled production plan.Electromechanical assemblyConnect purchased components, assembly work and customer delivery commitments.
Reference
Roles and permissionsGive sales, production, quality and finance clear responsibilities.Reports and insightsSee customer demand, delivery performance, production costs and financial results.Data modelExplore the records connecting customer commitments with production, stock and finance.IntegrationsConnect customer, engineering, production and finance work with clear ownership.ImplementationPlan a rollout around the customer order and the people who deliver it.AI assistants and APIHelp teams prepare work and investigate questions from sales to the shop floor.
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Manufacturing ERP & CRM Modules
Inventory & shipping6 of 8
  • Customers & pipeline1 of 8
  • Sales & customer orders2 of 8
  • Engineering & planning3 of 8
  • Shop floor & quality4 of 8
  • Purchasing5 of 8
  • Inventory & shipping6 of 8
  • Finance7 of 8
  • Reporting8 of 8

Inventory & shipping

Track stock through receiving, production and customer shipment.

Count Review QueueInventoryCounts
Approval conditions
Customers & pipelineSales & customer ordersEngineering & planningShop floor & qualityPurchasingInventory & shippingFinanceReporting
Approval conditions

Visible to: Finance Manager, Warehouse Manager. Visibility does not establish approval authority.

PendingReview
  • IC-20986 WRH-110 in 3 d
  • IC-37146 WRH-130 11 d
  • IC-64444 WRH-110 in 4 d
  • IC-13530 WRH-110 10 d
  • IC-30872 WRH-130 2 d
IC-20986
Warehouse
WRH-110
PlannedStart
20 Sep
PlannedEnd
24 Sep
Counter
BD
Policy
MP-47578

Approval conditions.

Records in this module
  • Warehouses
  • Locations
  • Lots
  • Serials
  • InventoryPositions
  • StockLayers
  • StockEvents
  • StockMovements
  • InventoryReservations
  • StockTransfers
  • StockTransferLines
  • CountLocks
  • InventoryCounts
  • CountLines
  • PickTasks
  • Shipments
  • ShipmentLines
  • DeliveryConfirmations
  • Returns
  • ReturnLines
  • ReturnDispositions

Keep the stock identity intact

Each position belongs to a legal entity, product, warehouse, location and custody state. Lot and serial identities follow the goods where required. Sharing a warehouse does not combine two companies’ ownership or financial balances.

Product units retain the reviewed conversion between transaction packs and base stock quantity. A later change to a pack cannot alter the quantity already purchased, issued to a job or shipped to a customer.

Lots preserve supplier or production origin and applicable expiry. A serial identifies an individual unit throughout receipt, production, shipment and return. Its current status follows actual events; editing the label cannot create another unit.

  • Retain the source of each remaining stock layer.
  • Keep available, held, picked, transit and unissued staging distinct.
  • Match each location to its warehouse and entity.
  • Preserve actual arrival and production history after goods move.
Warehouse AvailabilityInventoryPositions
on hand
EntityProductWarehouseLocationLot
ENT-7643PRD-8835WRH-120LCT-120LTS-84015
ENT-6766PRD-1912WRH-110LCT-110LTS-18867
ENT-8113PRD-1699WRH-110LCT-110LTS-54200
ENT-7172PRD-5534WRH-150LCT-120LTS-20242
ENT-1585PRD-8863WRH-130LCT-110LTS-42133
ENT-1341PRD-3666WRH-110LCT-110LTS-85195
Inventory & shipping →

Reserve the right goods for the work

A reservation belongs to one customer-order line, work-order material requirement or transfer. It claims identified stock within both the available quantity and the remaining demand.

A soft reservation becoming hard replaces its previous claim. Picking carries the existing claim with the goods rather than deducting the same quantity again. Physically picked or transit stock cannot become available to another order because a timer expired.

A quality hold blocks use while keeping the affected commitments visible. Releasing held goods needs the required independent decision for their exact quantity and identity, even after they move to another location.

Stock positionWhat another order can use
Eligible available goodsQuantity remaining after active claims
Held goodsNothing until the required release
Picked goodsRemain committed to their existing order
Transit or unissued stagingRemain with their current movement or job

Move quantity and value together

Putaway, picking and same-entity transfers keep equal quantity and carrying value across their movement legs. A layer’s origin explains provenance; it is not another balance to add beside the remaining descendant stock.

Transfer dispatch moves goods into owned transit. Destination receipt accepts only the actual remaining transferred quantity and value. Shortage, damage or return needs its own evidence and review instead of treating missing goods as received.

Actual material issue removes inventory into exclusive work-order WIP, tracked by its issue source. Staged but unissued goods remain inventory. Unused WIP returns create a new layer at original issue cost; they cannot debit a depleted origin. Finished output requires accepted completion.

Count what is physically there

Warehouse Manager defines a controlled count population and obtains its lock after conflicting work is resolved. Blind observations retain the full location, product, lot and serial identity, including newly discovered positions. Away transit is reconciled separately from the floor count.

A required independent recount preserves the original observation. It can confirm a real difference; its purpose is reliable evidence, not forcing the variance to disappear. Zero expected stock leaves percentage variance unavailable and requires review.

Independent Warehouse Manager approval applies to every adjustment. Found, identity-changing, held, reserved or above-value differences also need independent Finance Manager approval and known reviewed cost. Posting rechecks the locked population and current versions before changing stock and its balanced journal together.

Ship the customer's accepted goods

Warehouse Operator picks against the approved order and exact hard claims. Partial picks leave the shortage visible. Required lot, serial and quality eligibility are checked again before actual dispatch, rather than relying only on the earlier plan.

Independent Warehouse Manager release verifies the ready shipment after picking and quantity checks. A material change invalidates the unexecuted release. A prepared document or carrier message cannot prove that the goods left.

Actual verified handover records the dispatched quantity, consumes its claim and stock value, and recognizes cost of sales once. The later invoice creates the receivable and revenue without issuing the same stock again.

Follow delivery and returns to resolution

Delivery confirmation separates accepted, refused, failed and damaged quantities. Acceptance remains history after returns. Accepted, returned, lost or finally resolved units cannot re-enter the old shipment’s delivery eligibility; new dispatch needs authorization. Carrier acknowledgment is not customer receipt.

Returned goods trace the original shipment or receipt and remaining eligible quantity. Warehouse Operator records actual custody; Warehouse Manager authorizes the physical return and disposition, with required independent Quality Inspector and Finance Manager decisions for their respective effects.

Customer restock preserves the original issued-cost basis. Supplier returns use current remaining receipt-descendant carrying value, separately from commercial credit. A financial credit never creates stock, and physical return does not authorize a refund. Resolve remaining customer, supplier and cost obligations before closing the work.

Modules

  • My Follow-ups
    Activity NumberSubjectAccountOpportunity

    Customers & pipeline

    Keep customer conversations, opportunities and next steps connected.

  • Sales Orders Awaiting ApprovalSubmitted
    Order NumberAccountOrder DateNet Total

    Sales & customer orders

    Turn agreed offers into clear production and delivery commitments.

  • Manufacturing DemandProposed
    Planned Order NumberProductWarehouseKind
    Make

    Engineering & planning

    Plan each job's materials and operations from the right engineering revision.

  • Shop Floor QueueReady
    Work OrderRouting OperationWork CenterAssigned To

    Shop floor & quality

    Give operators clear work and follow each job through production and inspection.

  • Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total

    Purchasing

    Turn supply requests into approved purchases and reconcile what arrives with what suppliers bill.

  • Count Review QueuePendingReview
    Count NumberWarehousePlanned StartPlanned End

    Inventory & shipping

    Track stock through receiving, production and customer shipment.

  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberAccountInvoice DateNet Amount

    Finance

    Connect customer receivables, supplier payables and stock costs to each entity's books.

  • Customer PipelineQualify
    Opportunity NumberNameAccountExpected Net Amount

    Reporting

    See customer commitments, production progress and financial results together.

Reports

All reports

Inventory and Valuation

As-of net posted StockMovements and remaining StockLayers by entity/product/site/location/lot/serial, separating available, held, picked, unissued production staging and same-entity transit, with issued material/WIP shown separately from WorkOrderCostEntries; quantities/value reconcile once to inventory and WIP controls, supplier arrivals not yet accepted shown separately without owned value.

Warehouse AvailabilityInventoryPositions
on hand
EntityProductWarehouseLocationLot
ENT-7643PRD-8835WRH-120LCT-120LTS-84015
ENT-6766PRD-1912WRH-110LCT-110LTS-18867
ENT-8113PRD-1699WRH-110LCT-110LTS-54200
ENT-7172PRD-5534WRH-150LCT-120LTS-20242
ENT-1585PRD-8863WRH-130LCT-110LTS-42133
ENT-1341PRD-3666WRH-110LCT-110LTS-85195

Trial Balance and Financial Statements

Posted JournalLines at each entity's period cutoff produce trial balance, income statement and balance-sheet mappings, with source-reconciled control balances; each legal entity balances independently without automatic consolidation, foreign-operation translation or eliminations.

Warehouse AvailabilityInventoryPositions
on hand
EntityProductWarehouseLocationLot
ENT-7643PRD-8835WRH-120LCT-120LTS-84015
ENT-6766PRD-1912WRH-110LCT-110LTS-18867
ENT-8113PRD-1699WRH-110LCT-110LTS-54200
ENT-7172PRD-5534WRH-150LCT-120LTS-20242
ENT-1585PRD-8863WRH-130LCT-110LTS-42133
ENT-1341PRD-3666WRH-110LCT-110LTS-85195

Roles and permissions

Warehouse Operator

Records independent physical receiving, stock moves, picks, dispatch and returns.

Permissions and records
  • Manage assigned draft GoodsReceipts and GoodsReceiptLines
  • Confirm actual ReceiptAcceptances independently of buyer/commercial approver and after required quality/cost review
  • Execute guarded approved stock transfers, picks and dispatch
  • Record DeliveryConfirmations, blind CountLines and actual authorized returned custody
  • CountLines
  • DeliveryConfirmations
Receipts Awaiting ReviewGoodsReceipts
StatusArrivedPendingReview
Arrived
GR-19853PO-53073
GR-72564PO-55972
GR-74491PO-64828
PendingReview
GR-14143PO-69530
GR-46040PO-92198
GR-32550PO-57634
Warehouse Manager

Controls warehouse eligibility, stock transfers, counts and shipment readiness.

Permissions and records
  • Manage Warehouses, Locations, StockTransfers and InventoryCounts
  • Approve independent StockRelease, TransferApproval, CountAdjustment, ReturnAuthorization, ReturnDisposition and ShipmentRelease within declared scope
  • Verify current lot/serial claims and required quality release before shipment
  • Review physical receipt/return/count/closure evidence and request Finance Manager value exceptions
  • Warehouses
  • Locations
  • StockTransfers
  • InventoryCounts
Count Review QueueInventoryCounts
PendingReview
  • IC-20986 WRH-110 in 3 d
  • IC-37146 WRH-130 11 d
  • IC-64444 WRH-110 in 4 d
  • IC-13530 WRH-110 10 d
  • IC-30872 WRH-130 2 d
IC-20986
Warehouse
WRH-110
PlannedStart
20 Sep
PlannedEnd
24 Sep
Counter
BD
Policy
MP-47578

Approval conditions.

Related processes

Sales Orders Awaiting ApprovalSubmitted
Order NumberAccountOrder DateNet Total

Order to cash

Carry the accepted order through shipment, invoice approval and cash application.

5 stages · 2 approvals

Manufacturing DemandProposed
Planned Order NumberProductWarehouseKind
Make

Plan to produce

Turn approved demand and engineering into completed, accepted production.

9 stages · 6 approvals

Manufacturing DemandProposed
Planned Order NumberProductWarehouseKind
Make

Procure to pay

Purchase needed supply, accept the goods received and settle the right supplier balance.

8 stages · 4 approvals

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