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Manufacturing ERP & CRM

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Modules

Customers & pipelineKeep customer conversations, opportunities and next steps connected. Sales & customer ordersTurn agreed offers into clear production and delivery commitments. Engineering & planningPlan each job's materials and operations from the right engineering revision. Shop floor & qualityGive operators clear work and follow each job through production and inspection.
PurchasingTurn supply requests into approved purchases and reconcile what arrives with what suppliers bill. Inventory & shippingTrack stock through receiving, production and customer shipment. FinanceConnect customer receivables, supplier payables and stock costs to each entity's books. ReportingSee customer commitments, production progress and financial results together.

Manufacturing ERP & CRM

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Processes

Lead to orderCarry the customer's requirements from the first conversation to an approved order. Order to cashCarry the accepted order through shipment, invoice approval and cash application. Plan to produceTurn approved demand and engineering into completed, accepted production.
Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance. Count and adjustCount a controlled stock population and review the exact quantity and value before correction. Period closeReconcile each entity's operational balances, review currency adjustments and close the books.

Manufacturing ERP & CRM

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Industries

Industrial equipmentKeep customer commitments connected to engineering, production and delivery. Components & subassembliesCoordinate repeat orders, material requirements and controlled production batches.
Make-to-order manufacturingCarry each accepted customer requirement into a controlled production plan. Electromechanical assemblyConnect purchased components, assembly work and customer delivery commitments.

Manufacturing ERP & CRM

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Reference

Roles and permissionsGive sales, production, quality and finance clear responsibilities. Reports and insightsSee customer demand, delivery performance, production costs and financial results. Data modelExplore the records connecting customer commitments with production, stock and finance.
IntegrationsConnect customer, engineering, production and finance work with clear ownership. ImplementationPlan a rollout around the customer order and the people who deliver it. AI assistants and APIHelp teams prepare work and investigate questions from sales to the shop floor.

Manufacturing ERP & CRM

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All systems
Modules
Customers & pipelineKeep customer conversations, opportunities and next steps connected.Sales & customer ordersTurn agreed offers into clear production and delivery commitments.Engineering & planningPlan each job's materials and operations from the right engineering revision.Shop floor & qualityGive operators clear work and follow each job through production and inspection.PurchasingTurn supply requests into approved purchases and reconcile what arrives with what suppliers bill.Inventory & shippingTrack stock through receiving, production and customer shipment.FinanceConnect customer receivables, supplier payables and stock costs to each entity's books.ReportingSee customer commitments, production progress and financial results together.
Processes
Lead to orderCarry the customer's requirements from the first conversation to an approved order.Order to cashCarry the accepted order through shipment, invoice approval and cash application.Plan to produceTurn approved demand and engineering into completed, accepted production.Procure to payPurchase needed supply, accept the goods received and settle the right supplier balance.Count and adjustCount a controlled stock population and review the exact quantity and value before correction.Period closeReconcile each entity's operational balances, review currency adjustments and close the books.
Industries
Industrial equipmentKeep customer commitments connected to engineering, production and delivery.Components & subassembliesCoordinate repeat orders, material requirements and controlled production batches.Make-to-order manufacturingCarry each accepted customer requirement into a controlled production plan.Electromechanical assemblyConnect purchased components, assembly work and customer delivery commitments.
Reference
Roles and permissionsGive sales, production, quality and finance clear responsibilities.Reports and insightsSee customer demand, delivery performance, production costs and financial results.Data modelExplore the records connecting customer commitments with production, stock and finance.IntegrationsConnect customer, engineering, production and finance work with clear ownership.ImplementationPlan a rollout around the customer order and the people who deliver it.AI assistants and APIHelp teams prepare work and investigate questions from sales to the shop floor.
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Manufacturing ERP & CRM Modules
Shop floor & quality4 of 8
  • Customers & pipeline1 of 8
  • Sales & customer orders2 of 8
  • Engineering & planning3 of 8
  • Shop floor & quality4 of 8
  • Purchasing5 of 8
  • Inventory & shipping6 of 8
  • Finance7 of 8
  • Reporting8 of 8

Shop floor & quality

Give operators clear work and follow each job through production and inspection.

Shop Floor QueueWorkOrderOperations
Customers & pipelineSales & customer ordersEngineering & planningShop floor & qualityPurchasingInventory & shippingFinanceReporting
StatusReadyInProgressException
05 Sep04 Oct WC-110 WO-51945, 11 Sep to 15 Sep, InProgress WO-28608, 15 Sep to 18 Sep, InProgress WO-80979, 16 Sep to 18 Sep, Ready WC-120 WO-18405, 22 Sep to 27 Sep, Exception WC-140 WO-12649, 05 Sep to 13 Sep, Ready WC-150 WO-63281, 25 Sep to 04 Oct, Exception WO-80979WO-51945WO-18405WO-12649WO-28608WO-63281 today · 17 Sep
  • WC-110: WO-80979, 16 Sep to 18 Sep, Ready
  • WC-110: WO-51945, 11 Sep to 15 Sep, InProgress
  • WC-120: WO-18405, 22 Sep to 27 Sep, Exception
  • WC-140: WO-12649, 05 Sep to 13 Sep, Ready
  • WC-110: WO-28608, 15 Sep to 18 Sep, InProgress
  • WC-150: WO-63281, 25 Sep to 04 Oct, Exception
Records in this module
  • WorkOrders
  • WorkOrderMaterials
  • WorkOrderOperations
  • ProductionEntries
  • ProductionFlows
  • ProductionCompletions
  • WorkOrderCostEntries
  • InspectionPlans
  • InspectionCharacteristics
  • QualityInspections
  • InspectionResults
  • NonConformanceReports
  • QualityHolds
  • QualityDispositions

Start from the released job

A work order retains its approved product, recipe, routing, inspection plans and cost basis. Assigned operations identify the capable work centre, expected window and operator, with the instructions needed for that particular revision.

Later engineering or rate changes cannot quietly replace the method for work already underway. Production Manager authorizes the required technical change, and the remaining materials, schedule, customer requirements and costs must be reconciled before revised work proceeds.

Material shortages and quality holds remain visible. A scheduled operation does not prove its inputs are available, and an operator assignment cannot override a blocked release condition.

Inspection QueueQualityInspections
StatusPlannedInProgressPendingReviewHeld
Inspection NumberProductPlanLotPlanned Start
QI-96241PRD-9173IP-74160LTS-3139419 Sep
QI-43571PRD-7228IP-17854LTS-6158311 Sep
QI-48267PRD-8266IP-58313LTS-4092129 Sep
QI-30139PRD-3418IP-84363LTS-9615327 Sep
QI-45325PRD-1393IP-15876LTS-4580725 Sep
QI-34475PRD-9652IP-60872LTS-5148016 Sep
Shop floor & quality →

Trace material into production

Unissued staging remains inventory. Actual material issue removes quantity and value into exclusive work-order WIP once; later component consumption does not issue inventory again.

Unused returns consume the original issue’s unconsumed quantity and restore its carrying basis in a new inventory layer. Consumed or scrapped material cannot return as unused. Gross issues, returns and consumption reconcile remaining WIP material.

  • Keep component units distinct from finished-product units.
  • Trace lot and serial identities where required.
  • Preserve the source of actual scrap and its value.
  • Reconcile affected claims before moving or correcting stock.

Record progress at each operation

Production entries describe actual time, good throughput, scrap and unfinished or held quantities. The producing person and recording person remain identifiable, even when different people produce and record it.

An independent Shop Floor Supervisor accepts the actual work and time, excluding the producer, recorder and material editors. Overlapping or reused person-time cannot be charged twice. Machine hours, labour hours and planning buffers retain their different meanings.

Good quantity at an intermediate operation shows progress, not finished inventory. Work moves forward through a bounded transfer to the next operation. A rework pass recirculates the same units, with its reason and authorization, rather than inventing additional good output.

Make inspection requirements clear

Inspection plans define the applicable product or operation, characteristics, method and sampling rule. The released job keeps the approved plan version. Required numeric measurements remain unavailable until observed; a missing value or pass/fail answer cannot become a pass.

Results identify the sampled unit or point and the characteristic being checked. A reviewed sampling rule states which actual population its result can release. Measuring a sample does not silently authorize unrelated goods or the whole historical lot.

Independent Quality Inspector decisions release only the eligible inspected population. First-article approval permits continuation; it does not complete the order or replace required final inspection.

Resolve holds with the right people

A hold follows its affected goods or work through relocation and later stages. Restricting uncertain stock can happen immediately, while release needs the required independent quality decision. Existing reservations remain visible instead of disappearing when the goods become held.

A nonconformance records the actual finding, containment and unresolved work. Rework, scrap, supplier return or an accepted deviation keeps the exact quantity and reason. Engineering impact requires Production Manager authority; changed customer requirements need Sales Manager review and actual customer agreement where required. Finance Manager separately reviews financial loss or credit effects.

One decision cannot stand in for the others merely because the same job is involved.

DecisionWhat it authorizes
Operation acceptanceActual technical work and time
Quality releaseThe stated inspected goods or work population
Completion confirmationEligible terminal output and its cost basis
Finance variance approvalThe required difference between actual WIP and standard output

Receive finished goods once

Only unused accepted good quantity from the terminal operation can support completion. Independent Shop Floor Supervisor confirmation checks that scope, the actual output identity and required final quality release.

Finished goods enter stock at the frozen standard value. The completion relieves its allocated actual WIP; independent Finance Manager approval is required before posting a nonzero difference. Shop Floor Supervisor executes the approved quantity, value, WIP relief and variance together once.

Partial completions leave the rest of the job’s material and cost obligations visible. Reserved completion or scrap allocations reduce the WIP available to another completion before either action posts.

Close with the remaining work resolved

Independent Production Manager approves quantity closure; Finance Manager also approves remaining cost residuals. A completed quantity does not prove that every unused material return or cost adjustment has been handled.

Corrections follow the original work and any downstream completion or shipment. They cannot recreate consumed material or receive the same finished units again. Closing handles genuine remaining differences, without charging a completion variance already posted.

Modules

  • My Follow-ups
    Activity NumberSubjectAccountOpportunity

    Customers & pipeline

    Keep customer conversations, opportunities and next steps connected.

  • Sales Orders Awaiting ApprovalSubmitted
    Order NumberAccountOrder DateNet Total

    Sales & customer orders

    Turn agreed offers into clear production and delivery commitments.

  • Manufacturing DemandProposed
    Planned Order NumberProductWarehouseKind
    Make

    Engineering & planning

    Plan each job's materials and operations from the right engineering revision.

  • Shop Floor QueueReady
    Work OrderRouting OperationWork CenterAssigned To

    Shop floor & quality

    Give operators clear work and follow each job through production and inspection.

  • Purchase Approval QueueSubmitted
    Purchase Order NumberSupplierOrder DateCurrent Total

    Purchasing

    Turn supply requests into approved purchases and reconcile what arrives with what suppliers bill.

  • Count Review QueuePendingReview
    Count NumberWarehousePlanned StartPlanned End

    Inventory & shipping

    Track stock through receiving, production and customer shipment.

  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberAccountInvoice DateNet Amount

    Finance

    Connect customer receivables, supplier payables and stock costs to each entity's books.

  • Customer PipelineQualify
    Opportunity NumberNameAccountExpected Net Amount

    Reporting

    See customer commitments, production progress and financial results together.

Reports

All reports

Quality and Traceability

Actual inspected population/sample/characteristic results, independent disposition, active hold and exact lot/serial input-to-output/dispatch/return lineage; first-pass yield uses unique eligible units at their first completed pass, rework separately disclosed, missing/incomplete inspections excluded from passed denominators and shown as pending.

Inspection QueueQualityInspections
StatusPlannedInProgressPendingReviewHeld
Inspection NumberProductPlanLotPlanned Start
QI-96241PRD-9173IP-74160LTS-3139419 Sep
QI-43571PRD-7228IP-17854LTS-6158311 Sep
QI-48267PRD-8266IP-58313LTS-4092129 Sep
QI-30139PRD-3418IP-84363LTS-9615327 Sep
QI-45325PRD-1393IP-15876LTS-4580725 Sep
QI-34475PRD-9652IP-60872LTS-5148016 Sep

Roles and permissions

Production Planner

Prepares engineering, material requirements and feasible production plans against approved demand.

Permissions and records
  • Prepare BOMs, BOMComponents, Routings, RoutingOperations, EngineeringChangeOrders, Calendars, WorkCenterLoads and CostRollups
  • Manage draft ProductionForecasts, MRPRuns, DemandRequirements, PlannedOrders, MRPPeggings and MRPExceptions
  • Prepare WorkOrders, material and operation schedules using approved versions
  • Propose reschedules and shortages for affected owners
  • WorkOrders
Manufacturing DemandPlannedOrders
StatusProposedReviewedFirmedPartiallyConverted
06 Sep01 Oct WRH-130 PO-93117, 06 Sep to 14 Sep, Proposed WRH-120 PO-55859, 06 Sep to 12 Sep, Reviewed PO-54381, 22 Sep to 01 Oct, Proposed WRH-150 PO-81066, 15 Sep to 21 Sep, Firmed WRH-110 PO-41033, 06 Sep to 12 Sep, Reviewed PO-28931, 16 Sep to 24 Sep, PartiallyConverted PO-93117PO-55859PO-81066PO-28931PO-54381PO-41033 today · 17 Sep
  • WRH-130: PO-93117, 06 Sep to 14 Sep, Proposed
  • WRH-120: PO-55859, 06 Sep to 12 Sep, Reviewed
  • WRH-150: PO-81066, 15 Sep to 21 Sep, Firmed
  • WRH-110: PO-28931, 16 Sep to 24 Sep, PartiallyConverted
  • WRH-120: PO-54381, 22 Sep to 01 Oct, Proposed
  • WRH-110: PO-41033, 06 Sep to 12 Sep, Reviewed
Production Manager

Independently controls technical versions, approved manufacturing demand and production release.

Permissions and records
  • Approve technical EngineeringChangeOrders and MasterChanges for product/BOM/routing/calendar/capability
  • Approve ProductionForecasts, PlanningApproval and ProductionRelease independently of planners/preparers/material editors
  • Review feasible capacity, shortages and open-work disposition
  • Approve technical rework/deviation scope with separate required quality/customer/finance decisions
  • WorkOrders
Manufacturing DemandPlannedOrders
StatusProposedReviewedFirmedPartiallyConverted
06 Sep01 Oct WRH-130 PO-93117, 06 Sep to 14 Sep, Proposed WRH-120 PO-55859, 06 Sep to 12 Sep, Reviewed PO-54381, 22 Sep to 01 Oct, Proposed WRH-150 PO-81066, 15 Sep to 21 Sep, Firmed WRH-110 PO-41033, 06 Sep to 12 Sep, Reviewed PO-28931, 16 Sep to 24 Sep, PartiallyConverted PO-93117PO-55859PO-81066PO-28931PO-54381PO-41033 today · 17 Sep
  • WRH-130: PO-93117, 06 Sep to 14 Sep, Proposed
  • WRH-120: PO-55859, 06 Sep to 12 Sep, Reviewed
  • WRH-150: PO-81066, 15 Sep to 21 Sep, Firmed
  • WRH-110: PO-28931, 16 Sep to 24 Sep, PartiallyConverted
  • WRH-120: PO-54381, 22 Sep to 01 Oct, Proposed
  • WRH-110: PO-41033, 06 Sep to 12 Sep, Reviewed
Shop Floor Supervisor

Coordinates assigned work and independently confirms actual operation/time and terminal completion evidence.

Permissions and records
  • Manage assigned WorkOrderOperations and feasible sequence within released scope
  • Independently accept ProductionEntries including actual person-hours and machine-hours, excluding producer/recorder/material editor
  • Independently confirm bounded ProductionCompletions against unused terminal output and required QualityDispositions
  • Execute the exact fully approved ProductionCompletions stock/WIP effect after required Quality Inspector and Finance Manager decisions, without changing frozen scope
  • WorkOrderOperations
  • ProductionEntries
  • ProductionCompletions
  • QualityDispositions
  • ProductionFlows
Shop Floor QueueWorkOrderOperations
StatusReadyInProgressException
05 Sep04 Oct WC-110 WO-51945, 11 Sep to 15 Sep, InProgress WO-28608, 15 Sep to 18 Sep, InProgress WO-80979, 16 Sep to 18 Sep, Ready WC-120 WO-18405, 22 Sep to 27 Sep, Exception WC-140 WO-12649, 05 Sep to 13 Sep, Ready WC-150 WO-63281, 25 Sep to 04 Oct, Exception WO-80979WO-51945WO-18405WO-12649WO-28608WO-63281 today · 17 Sep
  • WC-110: WO-80979, 16 Sep to 18 Sep, Ready
  • WC-110: WO-51945, 11 Sep to 15 Sep, InProgress
  • WC-120: WO-18405, 22 Sep to 27 Sep, Exception
  • WC-140: WO-12649, 05 Sep to 13 Sep, Ready
  • WC-110: WO-28608, 15 Sep to 18 Sep, InProgress
  • WC-150: WO-63281, 25 Sep to 04 Oct, Exception
Operator

Records actual assigned shop-floor work, material handling and work-in-process transfers.

Permissions and records
  • View released instructions and assigned product/lot/serial quantities without unrestricted rates or margins
  • Record draft ProductionEntries and actual ProductionFlows
  • Execute authorized traced material issue/unused return under released work scope and physical eligibility
  • Record observations and immediately raise restrictive QualityHolds or NonConformanceReports
  • ProductionEntries
  • ProductionFlows
  • NonConformanceReports
  • QualityHolds
Shop Floor QueueWorkOrderOperations
StatusReadyInProgressException
05 Sep04 Oct WC-110 WO-51945, 11 Sep to 15 Sep, InProgress WO-28608, 15 Sep to 18 Sep, InProgress WO-80979, 16 Sep to 18 Sep, Ready WC-120 WO-18405, 22 Sep to 27 Sep, Exception WC-140 WO-12649, 05 Sep to 13 Sep, Ready WC-150 WO-63281, 25 Sep to 04 Oct, Exception WO-80979WO-51945WO-18405WO-12649WO-28608WO-63281 today · 17 Sep
  • WC-110: WO-80979, 16 Sep to 18 Sep, Ready
  • WC-110: WO-51945, 11 Sep to 15 Sep, InProgress
  • WC-120: WO-18405, 22 Sep to 27 Sep, Exception
  • WC-140: WO-12649, 05 Sep to 13 Sep, Ready
  • WC-110: WO-28608, 15 Sep to 18 Sep, InProgress
  • WC-150: WO-63281, 25 Sep to 04 Oct, Exception
Quality Inspector

Owns actual inspection evidence and independent release of exact incoming, in-process and finished scope.

Permissions and records
  • Prepare InspectionPlans and InspectionCharacteristics
  • Independently approve another person's criteria changes
  • Record QualityInspections and InspectionResults within competence and subject scope
  • Approve QualityDispositions independently of physical producer/receiver, proposed disposition preparer/material editors and criteria editors
  • InspectionPlans
  • InspectionCharacteristics
  • QualityInspections
  • InspectionResults
  • QualityDispositions
  • NonConformanceReports
  • QualityHolds
Receipts Awaiting ReviewGoodsReceipts
StatusArrivedPendingReview
Arrived
GR-19853PO-53073
GR-72564PO-55972
GR-74491PO-64828
PendingReview
GR-14143PO-69530
GR-46040PO-92198
GR-32550PO-57634

Related processes

Manufacturing DemandProposed
Planned Order NumberProductWarehouseKind
Make

Plan to produce

Turn approved demand and engineering into completed, accepted production.

9 stages · 6 approvals

Manufacturing DemandProposed
Planned Order NumberProductWarehouseKind
Make

Procure to pay

Purchase needed supply, accept the goods received and settle the right supplier balance.

8 stages · 4 approvals

Period Close WorkOpen
Task NumberPeriodKindCutoff At
AR

Period close

Reconcile each entity's operational balances, review currency adjustments and close the books.

7 stages · 2 approvals

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