Order to cash
Follow actual goods orders through approved billing and collected cash.
5 stages · 2 approvals
Roles and responsibilities
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Step 2Sales order
Order NumberAccountFacilitySource RouteIntercompany. Intercompany classifies this existing company effect
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Step 3Pick and ship
Title NumberPair LineKindPhysical OwnerReturn Acceptance
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Step 4Invoice
Invoice NumberAccountDocument TypeFacilityCredit Note
Process steps
Follow the process from start to finish. Select a step to see who acts and what changes.
Quote
Supply Coordinator prepares the actual customer, products, quantities, selling units and terms. Current prices, discounts, tax and cost evidence remain explicit. Customer acceptance is recorded against the correct revision; unknown margin or missing prerequisites remain available for review rather than becoming a guessed value.
Approval required
Sales order
Independent Supply Manager approves the exact current order, excluding preparer and material acceptance contributors. Required Finance Manager credit or value approval remains additional. The accepted scope freezes quantities, net/tax allocation and title terms. Quote approval alone does not authorize the order.
Pick and ship
Warehouse Operator records eligible picks and packing. After Warehouse Manager's required readiness authorization, the operator records actual handover. Local non-intercompany customer handover or carrier dispatch transfers title and posts stock/COGS once. Intercompany dispatch instead retains seller-owned transit until independently recorded buyer acceptance; its separate paired workflow governs the two company effects.
Approval required
Invoice
Independent Finance Manager approves the exact title-transferred, unreturned and unbilled source. Net amount, tax and final rounding follow the accepted allocation. Posting establishes receivables, revenue and tax without another stock or cost event. An intercompany seller invoice remains that same local document with an exact peer link.
Cash applied
Accountant records verified actual local receipt and applies eligible remaining cash to invoice debt. Receipt, document and functional amounts retain their own rate and current-carrying basis. Required discounts, write-offs, credits and refunds have independent financial review. Buyer payment instruction alone cannot create the intercompany seller's receipt.
Approvals and controls
2 approvals required in this process
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Sales order
Supply Manager signs · pick and ship waits
SalesOrders, SalesOrderLines, SalesAllocations, CreditReviews, ApprovalDecisions -
Invoice
Finance Manager signs · cash applied waits
Invoices, InvoiceLines, SalesAllocations, IntercompanyDocumentAllocations, ApprovalDecisions, JournalEntries - Department supply within one company follows its own custody/use route; it does not require a fictional sale.
- Partial quantityNet amount and tax consume accepted scope once with the final remainder preserved.
- Delivery confirmation retains actual history; returnedLost or resolved scope cannot become fresh original shipment entitlement.
- Actual returnsCredits, refunds and independently approved replacement orders retain separate source effects.
- Payment uncertainty protects current claims until authoritative reconciliation; a retry cannot create new money.
- Intercompany acceptanceLocal postings and actual settlement remain separately authorized, with partial results visible.
Records and postings
| Stage | Records | Effect |
|---|---|---|
| 1 Quote | QuotesQuoteLinesAccountsPriceListEntries | Actual current goods offer |
| 2 Sales order | SalesOrdersSalesOrderLinesSalesAllocationsCreditReviewsApprovalDecisions | Independently accepted goods scope |
| 3 Pick and ship | PickTasksInventoryReservationsShipmentsShipmentLinesStockEventsIntercompanyTitleAllocations | Actual custody and route-specific title |
| 4 Invoice | InvoicesInvoiceLinesSalesAllocationsIntercompanyDocumentAllocationsApprovalDecisionsJournalEntries | Approved receivable and revenue/tax |
| 5 Cash applied | CashReceiptsCashApplicationsCreditApplicationsBankStatementLinesJournalEntries | Actual remaining cash allocated once |
Process reports
All reportsIntercompany Order Reconciliation
Compare IntercompanyOrders and exact IntercompanyOrderLines across independently approved seller/buyer revisions, titles, current ownership and IntercompanyDocumentAllocations. Use each shared physical/economic source once, retaining forward versus reciprocal return direction and actual custody/acceptance timestamps. Common transaction quantity/net agreements can reconcile while seller issue carrying, buyer standard/variance, tax basis and functional currencies differ. Separate each company's local committed, pending, rejected and uncertain result; missing peer evidence is not an assumed failure or success. A partially posted pair cannot make physically transferred quantity available again. Corrections retain their own delta identities and original successful results. This comparative report is not a consolidated ledger.
Local Financial Statements
Build separate legal-company statements from posted balanced JournalEntries/JournalLines for explicit period/currency/cutoff, reconciling AR/AP, inventory/transit, GRNI, exclusive WIP, actual bank/unapplied/credit sources, tax and approved FX/corrections. Intercompany tags classify the actual local trade accounts; pairing records and peer journals are comparison evidence rather than extra local postings. Separate physical title timing from delayed counterpart/accounting recovery, showing unreconciled effects and required close blockers. Opening detail accompanies one opening GL and never recreates historical recognition. Statements do not imply group consolidation, automatic transfer-profit elimination or healthcare statutory reporting.
Goods Order and Billing Position
Follow accepted SalesAllocations through active claims, actual title-transferred quantity/net/tax, returned or resolved history, eligible billing and remaining obligation. Local external goods use their actual selected handover title; intercompany goods use the reviewed destination acceptance and seller transit before that point. Pick, dispatch under destination title, later delivery confirmation, invoice and cash do not each create a new sale/stock event. Keep intercompany as a classification of seller-local orders/invoices, not additive revenue. Preserve final quantity and monetary remainders; cancellation, credit or a failed retry cannot revive fulfilled original entitlement.
Run by an agent
Agent support
An assistant cannot provide an independent human approval, invent actual receiving or consumption, declare a clinical outcome, or treat an uncertain counterpart response as a completed posting. It cannot manufacture missing quality, cost or bank evidence. Existing restrictions and original source claims apply to every permitted automated action.
# Example after configuration
$ curl -fsSL https://www.erp.ai/skill.md | paste into your agent
› order to cash · quote on Quotes, QuoteLines, Accounts, PriceListEntries
✓ Supply Coordinator prepares the actual customer, products, quantities, selling units and terms.
› order to cash · sales order on SalesOrders, SalesOrderLines, SalesAllocations, CreditReviews, ApprovalDecisions
⏸ approval · waiting for the supply manager
# 3 more stages after approval: pick and ship, invoice, cash applied
Other processes
5 moreRequest to use
Follow department requirements through approved supply and actual use.
8 stages · 3 approvals
Procure to pay
Connect provider purchasing with accepted supply and actual supplier settlement.
8 stages · 3 approvals
Assemble supply packs
Follow standard packs from approved work through actual output and cost.
7 stages · 5 approvals
Intercompany supply
Follow paired company orders through destination acceptance and separate settlement.
10 stages · 5 approvals
Period close
Reconcile supply operations and intercompany positions before closing each company.
8 stages · 4 approvals