Invoice submission
Send invoices with clear supporting evidence and track the buyer's actual response.
Prepare the invoice for the correct buyer
Choose the authorised buyer relationship and provide the supplier invoice number, invoice date, currency, lines and supporting document. Include the purchase-order reference where the buyer uses it for matching. The portal preserves the original supplier terms while the payable system remains responsible for confirmed accounting and due-date treatment.
The submitted line quantity, net unit price and tax amounts produce a net subtotal, tax total and gross total. Tax is added once. Arithmetic validation helps catch a malformed document but does not establish the buyer’s approval, tax policy or entitlement to payment.
Retain the exact document submitted
The invoice submission owns its lines and attachments. Submission freezes the document digest and the sending principal. The supplier can explain which invoice version was sent even if their own accounting application later generates a corrected file. A changed document cannot silently reuse an earlier successful submission identity.
Normalise the supplier invoice number within the supplier and buyer relationship when checking duplicates. If the same number and identical content arrive again, return the earlier handoff result. If the content differs, raise a conflict for review. Two different suppliers can use the same number without their invoices being merged.
Check supporting files before access
An uploaded file first belongs to a declared invoice or case and remains quarantined until the configured security checks complete. Failed checks keep it unavailable and explain the upload problem. A storage response alone does not make a file safe to distribute to staff or another portal user.
Each attachment retains its uploader, owner, content digest and visibility. Changing a URL parameter must not expose another vendor’s document. Retrying an interrupted upload returns the same retained file identity when the content matches, while revoked or rejected material remains blocked from subsequent download.
Show the actual AP handoff outcome
The portal sends the frozen invoice to the authorised buyer connection with a stable instruction identity. PendingAP means the request is in progress. Accepted records the observed source document identity. Rejected includes the buyer’s actual reason. Unknown preserves uncertainty after an interrupted response.
An accepted handoff is not an approved payable or a completed payment. Later AP review appears through verified invoice status snapshots. If a response times out, reconcile the existing source instruction before sending another invoice. A new random request key must not create a second payable for the same submitted document.
Correct a problem without losing the first attempt
A rejected invoice can lead to a corrected submission with its prior relationship and reason retained. The supplier should see what needs attention: a missing reference, conflicting document, blocked attachment or buyer rejection. An invoice already accepted into AP cannot be edited through the portal to change the buyer’s financial record. Use the buyer’s documented correction route, preserving both the original submitted evidence and the observed outcome that follows.
Modules
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Supplier access
Give each supplier a protected workspace for the buyer relationships they actually hold.
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Invoice submission
Send invoices with clear supporting evidence and track the buyer's actual response.
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Invoice and payment status
See the buyer's latest observed invoice balance and payment progress.
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Early payment offers
Let suppliers review eligible discounts and track the buyer's accepted payment arrangement.
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Payment detail changes
Collect supplier requests without bypassing the buyer's payee verification controls.
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Supplier support and reporting
Resolve supplier questions with the invoice, payment and offer evidence in view.
Reports
All reportsSupplier Invoice Status
Show latest reconciled AP status, open amount and observation date for each permitted supplier invoice.
Invoice Handoff Exceptions
Identify rejected, conflicting or unknown submission outcomes that need buyer follow-up.
Roles and permissions
Invite verified supplier contacts within buyer scope.
Manage permitted own-vendor draft InvoiceSubmissions.
Prepare and submit own-vendor InvoiceSubmissions.
Related processes
Supplier invoice to buyer response
Send an invoice with the right evidence and follow its actual response from the buyer.
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Supplier question to supported answer
Resolve invoice and payment questions with the source observation and permitted documents.
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