Payment request to verified profile
Keep proposed payment details separate until independent verification and buyer application complete.
3 stages · 1 approval
Roles and responsibilities
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Step 1Verify requested payment details
Request NumberVendorCurrent ProfileRequested By
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Step 2Approve the payee change
Request NumberVendorCurrent ProfileRequested By
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Step 3Share remittance and outcomes
Remittance NumberPaymentVendorGenerated At
Process steps
Follow the process from start to finish. Select a step to see who acts and what changes.
Verify requested payment details
AP Specialist: Check the supplier through an established independent contact channel and preserve evidence for the proposed protected destination.
Approve the payee change
AP Manager: A different approver reviews the verified current proposal. The active payment profile changes only after the owning AP system confirms application.
Share remittance and outcomes
AP Specialist: Provide the protected remittance and observed payment outcome to active permitted readers; retain delivery evidence separately.
1 approval required in this process
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Approve the payee change
AP Manager signs · share remittance and outcomes waits
PaymentDetailRequests, PayeeProfiles - Check vendor and buyer identity on recordsFiles and requests.
- Preserve the original source instruction through unknown outcomes.
- Buyer financial authority stays in the appropriate reviewed action and owning system.
Keep the proposed destination out of active payment instructions
The Supplier Admin request contains a protected destination reference and the current verified profile revision. AP Specialist checks identity through the buyer’s established contact channel, recording the evidence independently of the newly supplied details. The proposed account or new telephone number cannot serve as its own verification.
A different AP Manager approves the exact verified proposal. The requester, verifier and approver must remain distinct. A changed destination or stale source profile invalidates that approval. Technical administration and a supplier’s own portal role cannot bypass the buyer’s financial control.
Applied requires the owning AP system’s observed acknowledgment and new profile revision. Until then the old verified profile stays current. A timeout remains unresolved with the same instruction key. Changing a profile also does not retroactively reroute an existing scheduled or submitted payment; the buyer’s payment process owns that separate decision.
Preserve the earlier instruction
Record which verified profile applied when an existing payment was prepared. A later approved profile change supplies future instructions under the buyer’s policy. If the earlier payment needs intervention, raise the separate buyer action and retain its observed outcome rather than assuming the destination changed with the portal display.
Records and postings
| Stage | Records | Effect |
|---|---|---|
| 1 Verify requested payment details | PaymentDetailRequestsPayeeProfiles | Retain independently checked identity evidence |
| 2 Approve the payee change | PaymentDetailRequestsPayeeProfiles | Approve and await AP-applied profile revision |
| 3 Share remittance and outcomes | RemittanceDocumentsNotificationDeliveriesPaymentSnapshots | Provide scoped remittance and observed delivery |
Process reports
All reportsPayment Progress and Allocation
Explain scheduled, pending, settled and reversed source outcomes and the invoices they cover.
Payee Change Review History
Trace a requested destination through independent verification, approval and observed AP application.
Agent support
Proto cannot infer a paid invoice, accept an offer as an unauthorised supplier, verify new payment details from themselves or override buyer approval. It cannot reveal internal notes or another vendor’s documents.
Other processes
3 moreSupplier invoice to buyer response
Send an invoice with the right evidence and follow its actual response from the buyer.
4 stages · 0 approvals
Early-payment offer to confirmed arrangement
Review exact offer terms and distinguish the accepted arrangement from observed settlement.
4 stages · 2 approvals
Supplier question to supported answer
Resolve invoice and payment questions with the source observation and permitted documents.
3 stages · 0 approvals