Order to cash

Step by step

1. Quote Sales Coordinator

   Sales Coordinator prepares the offer from current product, selling-unit, price and customer terms. The offer retains specification, label and minimum remaining-life requirements alongside the agreed delivery basis. Cost and margin evidence remain explicit for review; actual customer agreement and successful offer transmission have their own evidence.

   • Proposed commercial terms and customer requirements
   • Updates Quotes, Quote lines, Accounts, Products, Price list entries

2. Sales order Sales Manager

   Sales Manager independently approves the complete accepted order revision, excluding its preparer and material editors. Prices, discounts, units, delivery requirements and remaining quantities are frozen. Required Finance Manager credit exception is additional. Later changes to unexecuted scope need renewed review while performed quantities retain their history.

   • Approved customer commitment and remaining allocations
   • Updates Sales orders, Sales order lines, Sales allocations, Credit reviews, Approval decisions
   ApprovalA person approves before the work moves on.

3. Pick and ship Warehouse Operator

   Warehouse Operator picks and packs the exact eligible population against current claims. Holds, expiry, opening limits and customer remaining life are rechecked; changing the delivery date can invalidate an earlier selection. Warehouse Manager independently releases the ready shipment before actual carrier dispatch or customer handover. That handover owns title, stock issue and cost of goods sold once.

   • Actual custody movement followed by evidenced title and stock issue
   • Updates Pick tasks, Inventory reservations, Lot portions, Shipments, Shipment lines, Stock events

4. Invoice Finance Manager

   Accountant prepares billing from unbilled title-transferred scope and its accepted net allocations. Finance Manager independently approves every invoice revision, excluding preparers and material editors. The local posting establishes receivables, revenue and applicable tax without another stock issue. Actual customer transmission remains separate from approval and posting.

   • Approved receivable, revenue and tax for eligible delivered scope
   • Updates Invoices, Invoice lines, Sales allocations, Journal entries, Approval decisions
   ApprovalA person approves before the work moves on.

5. Cash applied Accountant

   Accountant records confirmed customer cash and allocates eligible unapplied funds to the invoice under reviewed policy. Receipt and invoice currency amounts keep their own basis. Application clears current carrying without another bank movement; required discount, write-off or refund decisions remain with independent Finance Manager. Uncertain evidence retains the affected claims for reconciliation.

   • Actual receipt and bounded settlement of outstanding debt
   • Updates Cash receipts, Cash applications, Bank accounts, Credit applications, Finance corrections

Sales Coordinator

Prepares customer work.

Sales Manager

Independently approves orders.

Warehouse Operator

Records actual fulfillment.

Warehouse Manager

Independently releases ready shipments.

Quality Manager

Controls population eligibility.

Accountant

Prepares billing and cash application.

Finance Manager

Independently approves invoices, credits and required financial exceptions. The allocation and dispatch process expands the stock and shelf-life checks; Finance explains the associated reconciliation.