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  1. Food & Beverage ERP
  2. Roles and permissions
Reference

Who can do what in Food & Beverage ERP

Give production, quality and finance the authority each job requires.

Who can do what

Permissions by role
RoleProducts & recipesPurchasing & suppliersInventory & shelf lifeBatch production & packingQuality & traceabilitySales & fulfillmentFinanceReporting
Admin———————Edit
Sales Coordinator——Edit—EditEditEdit—
Sales Manager————ApproveApprove—Approve
Purchasing Manager—ApproveEdit———ApproveApprove
Warehouse Operator—EditEdit——Edit——
Warehouse Manager——Approve——Approve——
Production ManagerApprove——Approve———Approve
Production Operator——EditEditEdit———
Quality Inspector—ViewEdit—Edit———
Quality ManagerApprove—Approve—Approve——Approve
Accountant—Edit————Edit—
Finance Manager—Approve—Approve—ApproveApproveApprove

Each role in detail

Admin

Maintains access and configured technical connections within approved company scope.

Can

  • Manage Users and draft master changes, food policies, integration events, integration deliveries and migration batches
  • Apply independently approved configuration and access changes
  • View technical reconciliation and masked business status

Can't

  • Approve its own access elevation, replace business signers, release quality holds or create operational/financial approval through service credentials

Sales Coordinator

Prepares customer offers, accepted order details and approved trace-contact work.

Can

  • Manage Accounts, contact persons, Quotes and sales orders drafts within assigned entity/customer scope
  • Record actual successful offer delivery and customer acceptance evidence
  • Prepare customer return requests and separately priced replacement orders
  • Prepare trace lines recipient/message drafts and record actual responses
  • Send only exact Sales Manager-authorized trace messages after Quality Manager scope approval through configured channels
  • View eligible order/lot summaries and permitted customer prices

Can't

  • Approve its own order, waive remaining-life requirements, release quality holds or approve invoices/credits/refunds

Starts on: Offers Due

Sales Manager

Independently controls commercial terms, orders and external customer contact.

Can

  • View scoped margin and credit exposure

Reviews and approves

  • Approve sales orders and Quotes exceptions independently of creator, acceptance recorder where material and all material editors
  • Approve Accounts, price lists and commercial food policies through master changes
  • Approve trace cases contact packets and trace lines exact recipients/messages after independent Quality Manager scope approval
  • Review revised customer delivery dates, remaining-life terms and commercial quality deviations with actual customer evidence

Can't

  • Substitute for Finance Manager credit exceptions or Quality Manager eligibility, approve its own work or turn an internal decision into customer acceptance

Starts on: Sales Orders Awaiting Approval

Purchasing Manager

Prepares supplier commitments and independently approves purchasing within explicit limits.

Can

  • Manage Suppliers, Requisitions, purchase orders and their lines
  • Prepare supplier return and bill-variance evidence
  • View accepted tranches and supplier quality status

Reviews and approves

  • Approve Suppliers commercial activation through master changes independently of preparers/material editors, with separate Quality Manager specification and Finance Manager bank controls
  • Approve Requisitions and purchase orders independently within finite current entity/currency limits, requesting Finance Manager otherwise

Can't

  • Confirm its own procurement receipt, approve its own commitment, change protected beneficiary details or release cash

Starts on: Purchase Approval Queue

Warehouse Operator

Records actual independent receipt, storage, population segregation, movement and handover.

Can

  • Prepare goods receipts and goods receipt lines and confirm receipt acceptances independently of buyer/commercial approver after required condition/cost review
  • Execute approved lot portions segregation, stock transfers, picks, packing and actual customer handover/carrier dispatch
  • Record delivery confirmations, blind counts, authorized return custody, factual lot date events and storage observations
  • Place immediate restrictive quality holds for unverified or adverse scope
  • Execute approved physical quality disposition after Warehouse Manager and required Finance Manager authority
  • View scoped units/locations/lot/portion/label instructions

Can't

  • Release quality/date restrictions, approve own counts/disposition, alter costs or approve orders/invoices/refunds

Starts on: Receipts Awaiting Review

Warehouse Manager

Controls warehouse movements, count decisions, return scope and ready-shipment release.

Can

  • Manage Warehouses, Locations, stock transfers, inventory counts and exact inventory reservations within approved demand and current quality/date/portion constraints
  • Request additional Finance Manager value/loss approval

Reviews and approves

  • Approve stock transfers, Shipments, Returns, return dispositions and count stock events independently of preparers/material editors/counters under exact transfer approval, shipment release, return authorization, return disposition and count adjustment scope
  • Approve operational stock release only when every required independent Quality Manager decision and current date condition already permits the same population
  • Review actual segregation and receiving/dispatch readiness

Can't

  • Override a quality hold, expiry, commercial approval or production/financial closure

Starts on: Count Review Queue

Production Manager

Controls recipe/routing versions, batch release, actual work acceptance, terminal output and quantity closure.

Can

  • Manage BOMs, BOM lines, production routings, routing operations and work orders drafts
  • Execute only fully approved terminal production completions, including valued Held output, after required Finance Manager variance decision
  • Another eligible actual Production Manager is required where duties overlap

Reviews and approves

  • Approve BOMs and production routings technical changes independently through master changes with required separate Quality Manager specification/label and Finance Manager cost decisions
  • Approve work orders release independently with frozen recipe, materials, operations and quality prerequisites
  • Accept production entries and production completions independently of actual producer, recorder, preparer and material editors
  • Approve batch material allocations actual use/loss and batch reconciliations technical scope independently
  • Approve work orders quantity close independently through close decision, with additional Finance Manager residual-cost approval when required

Can't

  • Release product quality or approve own technical work

Starts on: Production Schedule

Production Operator

Performs assigned released batch work and records actual input, processing and packing evidence.

Can

  • View assigned frozen recipe/routing/label instructions without unrestricted cost rates
  • Execute authorized material staging, issue and eligible unused return
  • Prepare production entries and batch material allocations with actual producer, intervals, input portions and compatible output/loss measures
  • Record factual first opening and production lot date events and immediate restrictive quality holds

Can't

  • Accept its own work, activate recipe/label versions, release a batch or quality population, or post terminal output/arbitrary WIP and closure reserved to Production Manager

Starts on: Production Schedule

Quality Inspector

Records actual population, sampling, process and storage evidence and prepares trace investigation.

Can

  • Prepare inspection plans, inspection characteristics, quality inspections, inspection results, non-conformance reports and quality dispositions drafts
  • Record actual checks independently of the physical producer/receiver whose work is inspected
  • Prepare lot date events reassessments, storage observations, trace cases and trace lines exposure/reconciliation evidence
  • Place immediate restrictive quality holds and identify affected population/descendants
  • View scoped supplier/recipe/label/stock/history evidence

Can't

  • Approve its own criteria/results/disposition, release holds or authorize external contact/financial effects

Starts on: Production Schedule

Quality Manager

Independently controls food specifications, exact population eligibility, date decisions and trace scope.

Can

  • Apply exact approved quality eligibility decisions and resolve only the specifically covered quality holds without clearing other restrictions
  • Another eligible actual Quality Manager is required for overlapping duties

Reviews and approves

  • Approve inspection plans, shelf life policies, label versions and relevant BOMs/Products declarations through master changes independently of criteria/label preparers and material editors
  • Approve quality inspections, quality dispositions and lot date events protected approval/reassessment independently of producer/receiver, inspector, preparer and material editors as applicable
  • Approve trace cases affected scope and final closure independently through trace review and trace close
  • Review technical rework/specification implications with Production Manager and commercial deviations with Sales Manager

Can't

  • Waive unknown or expired evidence by status, authorize external messages alone or post inventory loss, credit or refund

Starts on: Quality Release Queue

Accountant

Prepares and executes guarded local finance and source reconciliation.

Can

  • Manage draft Invoices, Bills, bill matches, cash receipts, cash applications, payment runs, Payments, payment allocations, credit applications, Refunds and finance corrections
  • Record actual verified bank/cash evidence and execute routine eligible customer receipt/application under approved policy
  • Prepare journals, standard revaluation, currency revaluation and close reconciliations
  • Execute exact independently Finance Manager-approved monetary effects and reconcile statements
  • Access purpose-limited bank/cost evidence

Can't

  • Approve its own invoices/credits, payment release, corrections/refunds, financial masters or losses and cannot bypass held/uncertain claims

Starts on: Receipts Awaiting Review

Finance Manager

Independently controls monetary authority, costing, journals and period close.

Can

  • Financial authority cannot substitute for product quality or physical evidence

Reviews and approves

  • Approve Invoices and every credit revision independently of preparers/material editors
  • Approve credit reviews exceptions, above-limit purchase orders, Bills exceptions, payment runs/Payments release, every Refunds and finance corrections
  • Approve standard costs, posting profiles, tax codes, exchange rates, bank accounts and protected supplier-bank/financial food policies through master changes
  • Approve production completions nonzero variance and additional work orders close residuals, stock value/loss exceptions, journal entries/cash transfers, revaluation runs, accounting periods close/reopen and reconciled migration batches

Can't

  • Self-approve or satisfy independence through another account or role held by the same actual person

Starts on: Count Review Queue

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