Trace and withdraw

Step by step

1. Raise and contain Quality Inspector

   Quality Inspector records the trigger and known source facts, and raises the authorized restrictive hold. The affected population retains its active claims while use and shipment are blocked. Unknown scope remains explicit rather than being narrowed without evidence.

   • Recorded concern and immediate controlled restriction
   • Updates Trace cases, Lots, Lot portions, Quality holds, Non-conformance reports

2. Trace actual exposure Quality Inspector

   Quality Inspector prepares backward input and forward batch, stock, transfer and customer-delivery scope at the retained cutoff. Actual material and packaging use governs the trace. A commingled input can affect every output, independently of its disjoint quantity or cost allocation.

   • Affected and uncertain source paths
   • Updates Trace lines, Batch material allocations, Work orders, Shipment lines, Stock transfer lines

3. Approve response scope Quality Manager

   Independent Quality Manager reviews the exact affected facts, conservative unknowns and proposed response, excluding preparers and material editors. New descendants or evidence require a refreshed scope while prior versions remain available. Current populations and historical delivery targets stay separate.

   • Reviewed affected scope and response basis
   • Updates Trace cases, Trace lines, Approval decisions, Quality holds
   ApprovalA person approves before the work moves on.

4. Prepare recipient work Sales Coordinator

   Sales Coordinator prepares the actual customer recipients, purpose-appropriate contacts and proposed message for approved delivery targets. Quantities and references come from the reviewed case. Preparing a contact task establishes no successful communication or recovered goods.

   • Exact proposed recipients and communication
   • Updates Trace lines, Accounts, Contact persons, Integration deliveries

5. Authorize contact Sales Manager

   Sales Manager independently approves the exact recipient and message scope after the Quality Manager decision. Current authority and approved content govern any actual send. A changed recipient or material message requires another review, and retries retain one intended communication identity.

   • Authorized bounded external communication
   • Updates Trace cases, Approval decisions, Integration deliveries
   ApprovalA person approves before the work moves on.

6. Record responses Sales Coordinator

   Sales Coordinator records actual contact attempts and customer responses with their source and time. Transport acknowledgment, recipient response, disposal evidence and recovered quantity are distinguishable. A reply or delivery receipt cannot create a physical return or financial credit.

   • Actual communication and response evidence
   • Updates Trace lines, Integration deliveries, Integration events

7. Reconcile affected goods Quality Inspector

   Quality Inspector prepares the remaining population and response reconciliation. Quality Manager decides required dispositions; Warehouse Manager and Finance Manager supply physical/value approvals, and Warehouse Operator records actual handling. Consumed, lost or unresponsive scope stays explicit rather than being reported as recovered.

   • Affected quantity, disposition and unresolved outcomes
   • Updates Trace lines, Quality dispositions, Return lines, Stock events

8. Close the case Quality Manager

   Independent Quality Manager approves closure only after required responses, lineage and quantities are resolved and actual dispositions reconcile. Factually unrecoverable consumed or lost goods stay documented with retained obligations. Financial obligations remain visible. Closure preserves earlier production, delivery and case history.

   • Reviewed response closure with history retained
   • Updates Trace cases, Trace lines, Approval decisions
   ApprovalA person approves before the work moves on.

Quality Inspector

Records the concern, trace and reconciliation.

Quality Manager

Independently approves scope, dispositions and closure.

Sales Coordinator

Prepares contacts and records responses.

Sales Manager

Independently authorizes communications.

Warehouse Manager

And Finance Manager approve required physical and value consequences.

Warehouse Operator

Records actual handling. Quality & traceability describes the population and evidence behind this response.