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- Hospitality ERP
- Who it's for
- Hotel groups
Hotel groups
A hotel group needs shared operating visibility without losing the identity of each property. Room numbers can repeat, suppliers can serve several sites, and legal companies can own different stock and bank accounts. Hospitality ERP keeps those boundaries explicit while connecting local teams with the information used by group operations and finance.
How Hospitality ERP is set up for you
Identify each property correctly
Map rooms and source records to their actual PMS connection and property. A matching room number or guest name does not establish the same booking. Current source versions and unresolved differences stay visible, helping teams avoid decisions based on an outdated local copy.
Give local teams useful responsibility
Front desk follows arrivals and authorized changes. Housekeeping plans and completes its own work, with independent inspection where required. Property managers can review exceptions within their approved scope; access to another location does not automatically grant authority over its rooms or books.
Coordinate supply across departments
Follow receipts and internal movement using the actual owner, storeroom and destination. Within a company, goods in transit remain owned once until the destination records receipt. A shared purchasing relationship does not permit stock or balances to move between legal companies without the appropriate separate transaction.
Understand kitchen and stock costs
Keep each property’s recipes, standards and actual preparation history connected. Review ingredient use and losses in compatible units. Property reports can show work and supply position without adding unlike products into a misleading quantity total or treating a transfer as consumption.
Reconcile PMS activity by company
Bring reviewed guest-ledger events into the correct local books and reconcile payment clearing to actual settlement evidence. Keep deposits and guest or corporate balances distinct. Group visibility does not imply automatic consolidation, cross-company offsets or another invoice for charges already owned by a PMS.
Features to start with
Roles on the team
- Front Desk Coordinator
- Coordinates actual PMS requests, protected guest references and separately billed goods.
- Property Manager
- Independently controls property operating exceptions and local commercial commitments.
- Housekeeping Supervisor
- Plans real service obligations and independently inspects room readiness.
- Purchasing Manager
- Prepares supplier commitments and controls independently approved purchasing limits.
- Warehouse Manager
- Controls property supply claims, movement, count, return and ready-shipment decisions.
- Accountant
- Prepares source-reconciled local finance and executes approved effects.
- Finance Manager
- Independently controls money, source mappings, valuation and local period close.
Set up Hospitality ERP your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.