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ERP.AI Hospitality ERP

Hospitality ERP

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Modules

Bookings & front deskPrepare for arrivals and follow booking changes with your PMS. Housekeeping & room readinessPlan cleaning, inspect completed work and keep room readiness clear. Kitchen & food serviceFollow actual preparation, food use and cost through the hotel kitchen. Purchasing & suppliersFollow property purchases from the requirement to confirmed supplier payment.
Inventory & property supplyFollow stock from the storeroom to the department and its actual use. Sales & billingManage local goods sales and keep PMS guest billing aligned with the books. FinanceReconcile local business and PMS financial activity in each company’s books. ReportingSee property work, supply and financial balances with their source context.

Hospitality ERP

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Processes

Booking to arrivalPrepare arrivals and follow booking changes through confirmed PMS outcomes. Room turnoverMove from actual departure through inspected readiness and confirmed PMS updates. Kitchen to serviceFollow kitchen preparation through accepted output and actual food service.
Procure to payFollow hotel purchasing through accepted delivery and supplier settlement. Order to cashConnect approved local goods orders with delivery, billing and collected cash. PMS to booksReconcile PMS activity and actual tender settlement with each company’s books.

Hospitality ERP

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Industries

Independent hotelsKeep daily hotel work connected to the business. Boutique hotelsCoordinate attentive service with dependable property operations.
Hotel groupsSee property work clearly while keeping company accounts separate. Extended-stay hotelsCoordinate longer stays with current room and service information.

Hospitality ERP

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Reference

Roles and permissionsGive each team the access and decisions its work requires. ReportsReview hotel work and the financial position behind it. Data modelUnderstand the records connecting property work and company accounts.
IntegrationsConnect the PMS and operating evidence your hotel already uses. ImplementationRoll out the hotel workflow with reconciled source data. Your AI assistantPrepare work and surface exceptions within the team's permissions.

Hospitality ERP

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All systems
Modules
Bookings & front deskPrepare for arrivals and follow booking changes with your PMS.Housekeeping & room readinessPlan cleaning, inspect completed work and keep room readiness clear.Kitchen & food serviceFollow actual preparation, food use and cost through the hotel kitchen.Purchasing & suppliersFollow property purchases from the requirement to confirmed supplier payment.Inventory & property supplyFollow stock from the storeroom to the department and its actual use.Sales & billingManage local goods sales and keep PMS guest billing aligned with the books.FinanceReconcile local business and PMS financial activity in each company’s books.ReportingSee property work, supply and financial balances with their source context.
Processes
Booking to arrivalPrepare arrivals and follow booking changes through confirmed PMS outcomes.Room turnoverMove from actual departure through inspected readiness and confirmed PMS updates.Kitchen to serviceFollow kitchen preparation through accepted output and actual food service.Procure to payFollow hotel purchasing through accepted delivery and supplier settlement.Order to cashConnect approved local goods orders with delivery, billing and collected cash.PMS to booksReconcile PMS activity and actual tender settlement with each company’s books.
Industries
Independent hotelsKeep daily hotel work connected to the business.Boutique hotelsCoordinate attentive service with dependable property operations.Hotel groupsSee property work clearly while keeping company accounts separate.Extended-stay hotelsCoordinate longer stays with current room and service information.
Reference
Roles and permissionsGive each team the access and decisions its work requires.ReportsReview hotel work and the financial position behind it.Data modelUnderstand the records connecting property work and company accounts.IntegrationsConnect the PMS and operating evidence your hotel already uses.ImplementationRoll out the hotel workflow with reconciled source data.Your AI assistantPrepare work and surface exceptions within the team's permissions.
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Hospitality ERP Processes
PMS to books6 of 6
  • Booking to arrival1 of 6
  • Room turnover2 of 6
  • Kitchen to service3 of 6
  • Procure to pay4 of 6
  • Order to cash5 of 6
  • PMS to books6 of 6

PMS to books

Reconcile PMS activity and actual tender settlement with each company’s books.

8 stages · 2 approvals

Roles and responsibilities

Accountant Finance Manager System 1 Gather sourceactivity PMSFolios 2 Classify thecomponents PMSFinancialBatches 3 Reconcile thepacket PMSBalanceSources liabilities · system 4 Approve the bridge PMSFinancialBatches 5 Post the bridge PMSFinancialBatches local invoices · system 6 Match actualsettlement PMSTenderSettlements 7 Approve settlement PMSTenderSettlements 8 Post and reconcile PMSTenderSettlements
  1. Step 2Classify the components
    PMS Bridge ApprovalPendingApproval
    Bridge NumberPropertyConnectionFrom Cursor
  2. Step 3Reconcile the packet
    PMS Bridge ApprovalPendingApproval
    Bridge NumberPropertyConnectionFrom Cursor
  3. Step 4Approve the bridge
    PMS Bridge ApprovalPendingApproval
    Bridge NumberPropertyConnectionFrom Cursor
  4. Step 5Post the bridge
    PMS Bridge ApprovalPendingApproval
    Bridge NumberPropertyConnectionFrom Cursor
  5. Step 6Match actual settlement
    Tender Settlement ReviewObserved
    Settlement NumberPropertyKindCurrency
    Net Debit
  6. Step 7Approve settlement
    Tender Settlement ReviewObserved
    Settlement NumberPropertyKindCurrency
    Net Debit
  7. Step 8Post and reconcile
    Tender Settlement ReviewObserved
    Settlement NumberPropertyKindCurrency
    Net Debit
Red diamonds require approval.Rows show responsibility for each step.Dashed lines are records the system creates.

Process steps

Follow the process from start to finish. Select a step to see who acts and what changes.

01Gather source activity02Classify the components03Reconcile the packet04Approve the bridge05Post the bridge06Match actual settlement07Approve settlement08Post and reconcile

Gather source activity

Accountant reconciles authoritative PMS folio and ledger events for the property, business date and source cutoff. Stable external identities, versions and payload evidence distinguish new activity, corrections and repeated delivery. Missing or conflicting source history remains an open reconciliation item.

Responsible
Accountant
Records
PMSFoliosPMSLedgerEntriesIntegrationEventsPMSReconciliations
Effect
Current authoritative financial source

Classify the components

Accountant separates additive charges, tax, deposits, applications, corporate transfers, tenders and source corrections. A summary wrapper cannot be posted alongside its included detail. The mapped entity, currency, service date and ERP period retain their separate meaning.

Responsible
Accountant
Records
PMSFinancialBatchesPMSFinancialComponentsPMSMappings
Effect
Additive mapped components
PMS Bridge ApprovalPMSFinancialBatches
StatusPendingApprovalHeld
PendingApproval
PB-94257AP-130
PB-70288AP-120
PB-32240AP-120
Held
PB-74251AP-140
PB-68095AP-110
PB-29722AP-110
Finance →

Reconcile the packet

Accountant prepares a balanced packet from exact remaining source amounts. Deposit receipts create liabilities; eligible applications consume that source without another bank receipt. Guest-to-corporate transfers change the debtor balance without another sale. Mapping gaps remain unresolved rather than being hidden in a balancing entry.

Responsible
Accountant
Records
PMSBalanceSourcesPMSBalanceAllocationsPMSFinancialBatchesPMSReconciliations
Effect
Balanced remaining source packet
PMS Bridge ApprovalPMSFinancialBatches
StatusPendingApprovalHeld
PendingApproval
PB-94257AP-130
PB-70288AP-120
PB-32240AP-120
Held
PB-74251AP-140
PB-68095AP-110
PB-29722AP-110
Finance →
Approval required

Approve the bridge

Independent Finance Manager reviews the immutable source components, mappings, rates, journals and posting period within finite authority. The reviewer excludes preparer and material editors. Changed source or financial content requires a new current decision before it can post.

Responsible
Finance Manager
Records
PMSFinancialBatchesPMSFinancialComponentsApprovalDecisions
Effect
Independent bridge authorization
PMS Bridge ApprovalPMSFinancialBatches
StatusPendingApprovalHeld
PendingApproval
PB-94257AP-130
PB-70288AP-120
PB-32240AP-120
Held
PB-74251AP-140
PB-68095AP-110
PB-29722AP-110
Finance →

Post the bridge

Accountant executes the approved packet, claiming each additive source component once. The bridge records the appropriate guest, deposit, corporate and tender-clearing effects. It does not create local invoices, cash receipts, applications or refund requests for PMS-owned activity.

Responsible
Accountant
Records
PMSFinancialBatchesPMSFinancialComponentsJournalEntriesJournalLines
Effect
PMS accounting effects once
PMS Bridge ApprovalPMSFinancialBatches
StatusPendingApprovalHeld
PendingApproval
PB-94257AP-130
PB-70288AP-120
PB-32240AP-120
Held
PB-74251AP-140
PB-68095AP-110
PB-29722AP-110
Finance →

Match actual settlement

Accountant reconciles actual bank or cash evidence where money moves, or verified zero-offset evidence, to the remaining tender-clearing source. Fees, exchange differences and returned or partial settlement remain distinct. A PMS tender report is not bank proof; uncertainty retains the affected claim until its outcome is reconciled.

Responsible
Accountant
Records
PMSTenderSettlementsPMSTenderAllocationsBankStatementLinesPMSBalanceSources
Effect
Evidenced clearing settlement proposal
Tender Settlement ReviewPMSTenderSettlements
StatusObservedPendingApprovalUncertainHeld
Observed
PS-70830PRP-1214
PS-78156PRP-3786
PendingApproval
PS-20317PRP-9079
PS-85685PRP-3217
Uncertain
PS-24432PRP-1826
Held
PS-90406PRP-7953
Finance →
Approval required

Approve settlement

Independent Finance Manager approves the exact settlement packet, source clearing allocations, actual cash effect, fees, rates and period. Direct-bank source treatment and later clearing settlement are alternative owned routes, never two postings for the same money. Net receipts, debits and genuine zero offsets use their actual signed clearing basis; zero cash needs no fabricated bank leg.

Responsible
Finance Manager
Records
PMSTenderSettlementsPMSTenderAllocationsApprovalDecisions
Effect
Independently approved actual settlement
Tender Settlement ReviewPMSTenderSettlements
StatusObservedPendingApprovalUncertainHeld
Observed
PS-70830PRP-1214
PS-78156PRP-3786
PendingApproval
PS-20317PRP-9079
PS-85685PRP-3217
Uncertain
PS-24432PRP-1826
Held
PS-90406PRP-7953
Finance →

Post and reconcile

Accountant posts the approved actual settlement and reconciles remaining guest, deposit, corporate and clearing balances. Source refunds follow verified PMS/provider outcomes. Corrections retain their original effects and approved reversal lineage; repeated imports cannot replay cash, revenue or a released source amount.

Responsible
Accountant
Records
PMSTenderSettlementsJournalEntriesPMSBalanceSourcesPMSReconciliationsFinanceCorrections
Effect
Posted settlement and remaining balances
Tender Settlement ReviewPMSTenderSettlements
StatusObservedPendingApprovalUncertainHeld
Observed
PS-70830PRP-1214
PS-78156PRP-3786
PendingApproval
PS-20317PRP-9079
PS-85685PRP-3217
Uncertain
PS-24432PRP-1826
Held
PS-90406PRP-7953
Finance →
Approvals and controls

2 approvals required in this process

  • Approve the bridge Finance Manager signs · post the bridge waitsPMSFinancialBatches, PMSFinancialComponents, ApprovalDecisions
  • Approve settlement Finance Manager signs · post and reconcile waitsPMSTenderSettlements, PMSTenderAllocations, ApprovalDecisions
  • Source packets preserve companyProperty, currency, source version and date boundaries.
  • An adverse fact remains visible even while its financial classification awaits review. Unmatched money uses only explicitly approved suspense; later source resolution reclassifies it without another bank movement.
  • Opening PMS balances accompany one approved opening ledger; historical imports do not replay earlier activity.
  • A failed or uncertain outward refund request is not a confirmed PMS financial outcome.

Records and postings

StageRecordsEffect
1 Gather source activity PMSFoliosPMSLedgerEntriesIntegrationEventsPMSReconciliations Current authoritative financial source
2 Classify the components PMSFinancialBatchesPMSFinancialComponentsPMSMappings Additive mapped components
3 Reconcile the packet PMSBalanceSourcesPMSBalanceAllocationsPMSFinancialBatchesPMSReconciliations Balanced remaining source packet
4 Approve the bridge PMSFinancialBatchesPMSFinancialComponentsApprovalDecisions Independent bridge authorization
5 Post the bridge PMSFinancialBatchesPMSFinancialComponentsJournalEntriesJournalLines PMS accounting effects once
6 Match actual settlement PMSTenderSettlementsPMSTenderAllocationsBankStatementLinesPMSBalanceSources Evidenced clearing settlement proposal
7 Approve settlement PMSTenderSettlementsPMSTenderAllocationsApprovalDecisions Independently approved actual settlement
8 Post and reconcile PMSTenderSettlementsJournalEntriesPMSBalanceSourcesPMSReconciliationsFinanceCorrections Posted settlement and remaining balances
Data model →

Process reports

All reports

PMS Ledger Reconciliation

At a fixed connection/property/company/source-version and financial cutoff, reconcile PMSFolios/PMSLedgerEntries to reviewed PMSFinancialBatches/PMSFinancialComponents, PMSBalanceSources/PMSBalanceAllocations, PMSTenderSettlements/PMSTenderAllocations and PMSReconciliations with their exact JournalEntries/JournalLines; show guest/deposit/corporate/tender controls separately by source currency/current functional carrying, retained prior FX and active claims, identify additive source components versus nonposting wrappers or summaries and gaps/conflicts/held/unmapped events, preserve deposit application and inter-ledger transfers without new revenue/bank, and reconcile actual bank settlement to the same clearing source once rather than counting PMS tender plus bank import as two receipts.

PMS Bridge ApprovalPMSFinancialBatches
StatusPendingApprovalHeld
PendingApproval
PB-94257AP-130
PB-70288AP-120
PB-32240AP-120
Held
PB-74251AP-140
PB-68095AP-110
PB-29722AP-110

Local Financial Statements

Produce company GL, trial balance, income statement and balance-sheet views from posted JournalEntries/JournalLines at an explicit period/currency cutoff with permitted property/department dimensions, reconciling stock/transit/WIP, local AR/AP/GRNI, bank/cash/tax/FX and the separate PMS guest/deposit/corporate/tender control balances to their source reports; include each opening, physical use/output/title, approved local document, PMS bridge, clearing settlement and signed correction exactly once, exclude nonposting source mirrors and active claims from posted totals while showing unresolved close obligations separately, and do not imply consolidated books, cross-company netting or a universal lodging-tax return.

PMS Bridge ApprovalPMSFinancialBatches
StatusPendingApprovalHeld
PendingApproval
PB-94257AP-130
PB-70288AP-120
PB-32240AP-120
Held
PB-74251AP-140
PB-68095AP-110
PB-29722AP-110

Receivables and Payables Aging

At an explicit legal-company posting cutoff, age only posted local Invoices and Bills from their actual due dates and remaining commercial/current-carrying basis after eligible CashApplications, PaymentAllocations, CreditApplications, Refunds and FinanceCorrections, showing unapplied or prepaid amounts and reservations separately from settled scope, preserving original source, currency, prior unrealized FX and final partial remainder; keep distinct local control balances reconciled to the local GL, and present PMS-owned guest/deposit/corporate/tender balances only through the separate PMS Ledger Reconciliation report rather than inventing local invoices or adding external folios to local AR.

Tender Settlement ReviewPMSTenderSettlements
StatusObservedPendingApprovalUncertainHeld
Observed
PS-70830PRP-1214
PS-78156PRP-3786
PendingApproval
PS-20317PRP-9079
PS-85685PRP-3217
Uncertain
PS-24432PRP-1826
Held
PS-90406PRP-7953
Run by an agent

Agent support

An assistant cannot supply an independent human approval or invent an external result. A requested booking is confirmed only from authoritative PMS evidence. Room readiness requires the actual work and selected inspection, and monetary or stock effects require their own approved sources.

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# Example after configuration $ curl -fsSL https://www.erp.ai/skill.md | paste into your agent › pms to books · gather source activity on PMSFolios, PMSLedgerEntries, IntegrationEvents, PMSReconciliations ✓ Accountant reconciles authoritative PMS folio and ledger events for the property, business date and source cutoff. › pms to books · classify the components on PMSFinancialBatches, PMSFinancialComponents, PMSMappings ✓ Accountant separates additive charges, tax, deposits, applications, corporate transfers, tenders and source corrections. › pms to books · reconcile the packet on PMSBalanceSources, PMSBalanceAllocations, PMSFinancialBatches, PMSReconciliations ✓ Accountant prepares a balanced packet from exact remaining source amounts. › pms to books · approve the bridge on PMSFinancialBatches, PMSFinancialComponents, ApprovalDecisions ⏸ approval · waiting for the finance manager # 4 more stages after approval: post the bridge, match actual settlement, approve settlement, post and reconcile

Other processes

5 more
Arrivals and Stay DeskExpected
Segment NumberReservationRoom TypeArrival Date

Booking to arrival

Prepare arrivals and follow booking changes through confirmed PMS outcomes.

7 stages · 1 approval

Arrivals and Stay DeskExpected
Segment NumberReservationRoom TypeArrival Date

Room turnover

Move from actual departure through inspected readiness and confirmed PMS updates.

7 stages · 2 approvals

Kitchen Production ScheduleReleased
Work Order NumberPropertyBatch NumberOutput Product

Kitchen to service

Follow kitchen preparation through accepted output and actual food service.

9 stages · 6 approvals

Purchase Approval QueueSubmitted
Purchase Order NumberPropertySupplierCurrent Total

Procure to pay

Follow hotel purchasing through accepted delivery and supplier settlement.

8 stages · 3 approvals

Sales Orders Awaiting ApprovalSubmitted
Order NumberPropertyAccountShipment Mode
Customer Handover

Order to cash

Connect approved local goods orders with delivery, billing and collected cash.

5 stages · 2 approvals

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