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ERP.AI Hospitality ERP

Hospitality ERP

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Modules

Bookings & front deskPrepare for arrivals and follow booking changes with your PMS. Housekeeping & room readinessPlan cleaning, inspect completed work and keep room readiness clear. Kitchen & food serviceFollow actual preparation, food use and cost through the hotel kitchen. Purchasing & suppliersFollow property purchases from the requirement to confirmed supplier payment.
Inventory & property supplyFollow stock from the storeroom to the department and its actual use. Sales & billingManage local goods sales and keep PMS guest billing aligned with the books. FinanceReconcile local business and PMS financial activity in each company’s books. ReportingSee property work, supply and financial balances with their source context.

Hospitality ERP

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Processes

Booking to arrivalPrepare arrivals and follow booking changes through confirmed PMS outcomes. Room turnoverMove from actual departure through inspected readiness and confirmed PMS updates. Kitchen to serviceFollow kitchen preparation through accepted output and actual food service.
Procure to payFollow hotel purchasing through accepted delivery and supplier settlement. Order to cashConnect approved local goods orders with delivery, billing and collected cash. PMS to booksReconcile PMS activity and actual tender settlement with each company’s books.

Hospitality ERP

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Industries

Independent hotelsKeep daily hotel work connected to the business. Boutique hotelsCoordinate attentive service with dependable property operations.
Hotel groupsSee property work clearly while keeping company accounts separate. Extended-stay hotelsCoordinate longer stays with current room and service information.

Hospitality ERP

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Reference

Roles and permissionsGive each team the access and decisions its work requires. ReportsReview hotel work and the financial position behind it. Data modelUnderstand the records connecting property work and company accounts.
IntegrationsConnect the PMS and operating evidence your hotel already uses. ImplementationRoll out the hotel workflow with reconciled source data. Your AI assistantPrepare work and surface exceptions within the team's permissions.

Hospitality ERP

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All systems
Modules
Bookings & front deskPrepare for arrivals and follow booking changes with your PMS.Housekeeping & room readinessPlan cleaning, inspect completed work and keep room readiness clear.Kitchen & food serviceFollow actual preparation, food use and cost through the hotel kitchen.Purchasing & suppliersFollow property purchases from the requirement to confirmed supplier payment.Inventory & property supplyFollow stock from the storeroom to the department and its actual use.Sales & billingManage local goods sales and keep PMS guest billing aligned with the books.FinanceReconcile local business and PMS financial activity in each company’s books.ReportingSee property work, supply and financial balances with their source context.
Processes
Booking to arrivalPrepare arrivals and follow booking changes through confirmed PMS outcomes.Room turnoverMove from actual departure through inspected readiness and confirmed PMS updates.Kitchen to serviceFollow kitchen preparation through accepted output and actual food service.Procure to payFollow hotel purchasing through accepted delivery and supplier settlement.Order to cashConnect approved local goods orders with delivery, billing and collected cash.PMS to booksReconcile PMS activity and actual tender settlement with each company’s books.
Industries
Independent hotelsKeep daily hotel work connected to the business.Boutique hotelsCoordinate attentive service with dependable property operations.Hotel groupsSee property work clearly while keeping company accounts separate.Extended-stay hotelsCoordinate longer stays with current room and service information.
Reference
Roles and permissionsGive each team the access and decisions its work requires.ReportsReview hotel work and the financial position behind it.Data modelUnderstand the records connecting property work and company accounts.IntegrationsConnect the PMS and operating evidence your hotel already uses.ImplementationRoll out the hotel workflow with reconciled source data.Your AI assistantPrepare work and surface exceptions within the team's permissions.
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Hospitality ERP Processes
Kitchen to service3 of 6
  • Booking to arrival1 of 6
  • Room turnover2 of 6
  • Kitchen to service3 of 6
  • Procure to pay4 of 6
  • Order to cash5 of 6
  • PMS to books6 of 6

Kitchen to service

Follow kitchen preparation through accepted output and actual food service.

9 stages · 6 approvals

Roles and responsibilities

Kitchen Operator Kitchen Manager Warehouse Manager Finance Manager System 1 Release the job WorkOrders 2 Issue and recordwork WorkOrderMaterials 3 Accept work andoutput ProductionEntries 4 Review the variance ProductionCompletions 5 Post output ProductionCompletions valued output · system 6 Approve fitness KitchenChecks 7 Authorize serviceuse DepartmentUses 8 Record actualservice DepartmentUses 9 Close the job WorkOrders
  1. Step 1Release the job
    Kitchen Production ScheduleReleased
    Work Order NumberPropertyBatch NumberOutput Product
  2. Step 5Post output
    Shelf Life ReviewPendingReview
    Portion NumberLotStatusCurrent Stock Quantity
    Held
  3. Step 6Approve fitness
    Kitchen Fitness ReviewPendingReview
    Inspection NumberPlanProductPortion
  4. Step 9Close the job
    Kitchen Production ScheduleReleased
    Work Order NumberPropertyBatch NumberOutput Product
Red diamonds require approval.Rows show responsibility for each step.Dashed lines are records the system creates.

Process steps

Follow the process from start to finish. Select a step to see who acts and what changes.

01Release the job02Issue and record work03Accept work and output04Review the variance05Post output06Approve fitness07Authorize service use08Record actual service09Close the job
Approval required

Release the job

Independent Kitchen Manager approves the prepared job, frozen recipe, routing, checks, output and standards, excluding its preparer and material editors. Product units and required conversion evidence are settled before work begins.

Responsible
Kitchen Manager
Records
WorkOrdersBOMsProductionRoutingsApprovalDecisions
Effect
Frozen authorized kitchen job
Kitchen Production ScheduleWorkOrders
StatusReleasedInProgressPartiallyCompletedCompletedPendingClose
05 Sep06 Oct PRP-4515 WO-89076, 23 Sep to 02 Oct, Released PRP-9069 WO-40143, 13 Sep to 19 Sep, InProgress PRP-1442 WO-77444, 17 Sep to 22 Sep, PartiallyCompleted PRP-4832 WO-99413, 05 Sep to 09 Sep, Completed PRP-2652 WO-42982, 17 Sep to 26 Sep, PendingClose PRP-6003 WO-54494, 29 Sep to 06 Oct, Released WO-89076WO-40143WO-77444WO-99413WO-42982WO-54494 today · 17 Sep
  • PRP-4515: WO-89076, 23 Sep to 02 Oct, Released
  • PRP-9069: WO-40143, 13 Sep to 19 Sep, InProgress
  • PRP-1442: WO-77444, 17 Sep to 22 Sep, PartiallyCompleted
  • PRP-4832: WO-99413, 05 Sep to 09 Sep, Completed
  • PRP-2652: WO-42982, 17 Sep to 26 Sep, PendingClose
  • PRP-6003: WO-54494, 29 Sep to 06 Oct, Released
Kitchen & food service →

Issue and record work

Kitchen Operator records actual ingredient issue, preparation, packing and use observations. Issue transfers stock once into exclusive WIP; draft use and time await their own acceptance. Remaining ingredient, packaging and loss quantities stay separately traceable.

Responsible
Kitchen Operator
Records
WorkOrderMaterialsProductionEntriesStockEventsWorkOrderCostEntries
Effect
Actual issue and reviewable work
Approval required

Accept work and output

Independent Kitchen Manager accepts actual use and time through their distinct source decisions, then separately confirms terminal quantity and attributable completion sources. The reviewer excludes producer, recorder and material contributors. Terminal confirmation cannot substitute for required actual-work acceptance.

Responsible
Kitchen Manager
Records
ProductionEntriesProductionCompletionsBatchMaterialAllocationsBatchReconciliationsApprovalDecisions
Effect
Accepted actual work and distinct terminal scope
Approval required

Review the variance

Independent Finance Manager approves every nonzero difference between attributable actual WIP and output at its frozen standard. Included normal loss and separately relieved scrap cannot consume the same cost twice.

Responsible
Finance Manager · when nonzero
Records
ProductionCompletionsWorkOrderCostEntriesApprovalDecisions
Effect
Authorized nonzero completion variance

Post output

Kitchen Manager executes the fully approved completion. It relieves the allocated WIP once and creates valued output, held where fitness remains pending. Intermediate operation progress cannot create another finished receipt.

Responsible
Kitchen Manager
Records
ProductionCompletionsStockEventsStockLayersLotPortions
Effect
Valued output and WIP relief
Shelf Life ReviewLotPortions
StatusPendingReviewHeldReleased
PendingReview
LP-60579LTS-56120380 current stock quantity
LP-15052LTS-1341160 current stock quantity
Held
LP-64676LTS-75348600 current stock quantity
LP-65407LTS-88980660 current stock quantity
Released
LP-86193LTS-29936870 current stock quantity
LP-80750LTS-40425590 current stock quantity
Inventory & property supply →
Approval required

Approve fitness

Independent Kitchen Manager reviews required actual checks and the exact identifiable output population. Usability requires current results, dates and every applicable hold to permit it. Approved release changes eligibility without adding quantity or value.

Responsible
Kitchen Manager
Records
KitchenChecksKitchenCheckResultsKitchenDispositionsKitchenHoldsLotPortions
Effect
Exact permitted food eligibility
Kitchen Fitness ReviewKitchenChecks
review waits for the kitchen manager
Approval conditions

Kitchen Manager: Approve KitchenChecks, KitchenDispositions and protected LotDateEvents independently of producer/receiver, inspector, criteria/preparer/material editors

Kitchen Manager: Manage BOMs, BOMLines, ProductionRoutings, RoutingOperations, WorkOrders, KitchenCheckPlans, KitchenCheckCriteria and KitchenDispositions drafts

PendingReview
  • KC-88065 KCP-11154
  • KC-61110 KCP-25891
  • KC-69632 KCP-32008
  • KC-47858 KCP-80947
  • KC-21260 KCP-10555
KC-88065
Plan
KCP-11154
Product
PRD-8799
Portion
LP-18466
WorkOrder
WO-98970
Inspector
BP

Review waits for the kitchen manager.

Kitchen & food service →
Approval required

Authorize service use

Independent Warehouse Manager authorizes the exact department-use scope and current stock eligibility, with Finance Manager approving required value exceptions. Required kitchen fitness remains a separate prerequisite. A reservation or move to the outlet does not prove consumption.

Responsible
Warehouse Manager
Records
DepartmentUsesDepartmentUseLinesApprovalDecisions
Effect
Independently authorized consumption

Record actual service

Kitchen Operator records and executes the authorized actual food-service use. Source quantities and current carrying are relieved once. A related PMS charge owns its separate financial effect, rather than becoming another stock issue.

Responsible
Kitchen Operator
Records
DepartmentUsesDepartmentUseLinesStockEventsStockLayers
Effect
Actual food use and carrying relief
Approval required

Close the job

Independent Kitchen Manager approves remaining quantity and obligation reconciliation. Finance Manager additionally approves required residual cost or financial differences. Unused ingredients return only from physically remaining issue sources; close neither repeats variance nor releases held food.

Responsible
Kitchen Manager
Records
WorkOrdersWorkOrderCostEntriesApprovalDecisions
Effect
Remaining quantities and costs reconciled
Kitchen Production ScheduleWorkOrders
StatusReleasedInProgressPartiallyCompletedCompletedPendingClose
05 Sep06 Oct PRP-4515 WO-89076, 23 Sep to 02 Oct, Released PRP-9069 WO-40143, 13 Sep to 19 Sep, InProgress PRP-1442 WO-77444, 17 Sep to 22 Sep, PartiallyCompleted PRP-4832 WO-99413, 05 Sep to 09 Sep, Completed PRP-2652 WO-42982, 17 Sep to 26 Sep, PendingClose PRP-6003 WO-54494, 29 Sep to 06 Oct, Released WO-89076WO-40143WO-77444WO-99413WO-42982WO-54494 today · 17 Sep
  • PRP-4515: WO-89076, 23 Sep to 02 Oct, Released
  • PRP-9069: WO-40143, 13 Sep to 19 Sep, InProgress
  • PRP-1442: WO-77444, 17 Sep to 22 Sep, PartiallyCompleted
  • PRP-4832: WO-99413, 05 Sep to 09 Sep, Completed
  • PRP-2652: WO-42982, 17 Sep to 26 Sep, PendingClose
  • PRP-6003: WO-54494, 29 Sep to 06 Oct, Released
Kitchen & food service →
Approvals and exception handling

6 approvals required in this process

  • Release the job Kitchen Manager signs · issue and record work waitsWorkOrders, BOMs, ProductionRoutings, ApprovalDecisions
  • Accept work and output Kitchen Manager signs · review the variance waitsProductionEntries, ProductionCompletions, BatchMaterialAllocations, BatchReconciliations, ApprovalDecisions
  • Review the variance Finance Manager signs when nonzero · post output waitsProductionCompletions, WorkOrderCostEntries, ApprovalDecisions
  • Approve fitness Kitchen Manager signs · authorize service use waitsKitchenChecks, KitchenCheckResults, KitchenDispositions, KitchenHolds, LotPortions
  • Authorize service use Warehouse Manager signs · record actual service waitsDepartmentUses, DepartmentUseLines, ApprovalDecisions
  • Close the job Kitchen Manager signs · closes the processWorkOrders, WorkOrderCostEntries, ApprovalDecisions
  • Partial release requires physically identifiable portions; repacking preserves original age and active claims.
  • Output valuation may precede fitness releaseHeld goods stay valued and unavailable for service.
  • Actual use, included lossSeparate scrap and unused returns reconcile without duplicate source relief.
  • Missing evidence remains unresolved; known zero cost is distinct from unknown cost.

When the process needs attention

  • hold Approve fitness

    Usability requires current results, dates and every applicable hold to permit it.

  • exception Authorize service use

    Independent Warehouse Manager authorizes the exact department-use scope and current stock eligibility, with Finance Manager approving required value exceptions.

  • variance Close the job

    Unused ingredients return only from physically remaining issue sources; close neither repeats variance nor releases held food.

Records and postings

StageRecordsEffect
1 Release the job WorkOrdersBOMsProductionRoutingsApprovalDecisions Frozen authorized kitchen job
2 Issue and record work WorkOrderMaterialsProductionEntriesStockEventsWorkOrderCostEntries Actual issue and reviewable work
3 Accept work and output ProductionEntriesProductionCompletionsBatchMaterialAllocationsBatchReconciliationsApprovalDecisions Accepted actual work and distinct terminal scope
4 Review the variance ProductionCompletionsWorkOrderCostEntriesApprovalDecisions Authorized nonzero completion variance
5 Post output ProductionCompletionsStockEventsStockLayersLotPortions Valued output and WIP relief
6 Approve fitness KitchenChecksKitchenCheckResultsKitchenDispositionsKitchenHoldsLotPortions Exact permitted food eligibility
7 Authorize service use DepartmentUsesDepartmentUseLinesApprovalDecisions Independently authorized consumption
8 Record actual service DepartmentUsesDepartmentUseLinesStockEventsStockLayers Actual food use and carrying relief
9 Close the job WorkOrdersWorkOrderCostEntriesApprovalDecisions Remaining quantities and costs reconciled
Data model →

Process reports

All reports

Kitchen Production and Cost

Reconcile each WorkOrders recipe/version, released material requirement, actual ProductionEntries and terminal ProductionCompletions with WorkOrderCostEntries, BatchMaterialAllocations and BatchReconciliations at one company/property/cost cutoff; keep each ingredient's issue/use/loss/unused return and packaging in its own compatible base unit, actual accepted time sources distinct and normal included loss cost in its single terminal allocation; separate current issued WIP, physical unfinished work, valued held output and eligible completed output, show frozen standard versus attributable actual relief with the signed approved variance and residual close scope once, and never add intermediate throughput or quality release as another finished quantity/value.

Kitchen Production ScheduleWorkOrders
StatusReleasedInProgressPartiallyCompletedCompletedPendingClose
05 Sep06 Oct PRP-4515 WO-89076, 23 Sep to 02 Oct, Released PRP-9069 WO-40143, 13 Sep to 19 Sep, InProgress PRP-1442 WO-77444, 17 Sep to 22 Sep, PartiallyCompleted PRP-4832 WO-99413, 05 Sep to 09 Sep, Completed PRP-2652 WO-42982, 17 Sep to 26 Sep, PendingClose PRP-6003 WO-54494, 29 Sep to 06 Oct, Released WO-89076WO-40143WO-77444WO-99413WO-42982WO-54494 today · 17 Sep
  • PRP-4515: WO-89076, 23 Sep to 02 Oct, Released
  • PRP-9069: WO-40143, 13 Sep to 19 Sep, InProgress
  • PRP-1442: WO-77444, 17 Sep to 22 Sep, PartiallyCompleted
  • PRP-4832: WO-99413, 05 Sep to 09 Sep, Completed
  • PRP-2652: WO-42982, 17 Sep to 26 Sep, PendingClose
  • PRP-6003: WO-54494, 29 Sep to 06 Oct, Released

Housekeeping Work

Group HousekeepingTasks under the applicable HousekeepingPlans by property, actual assignee and service/turnover date, retaining planned and actual times, access/service preferences, work evidence, inspection outcome and the reason for deferred, declined, incomplete or reopened work; distinguish occupied-room service from a departure turnover and source-driven task generation from real completion, count each current task once while preserving earlier revisions, and do not derive paid time, room availability or supply consumption from task status.

My Housekeeping WorkHousekeepingTasks
YouStatusAssignedInProgressMissedDeclinedBlocked
30 Sep RMS-8994 HT-90936, 23 Sep to 30 Sep, Assigned RMS-3044 HT-10577, 16 Sep to 21 Sep, InProgress RMS-4200 HT-77911, 16 Sep to 23 Sep, Missed RMS-1972 HT-85485, 16 Sep to 23 Sep, Declined RMS-3625 HT-13461, 17 Sep to 25 Sep, Blocked RMS-9114 HT-24062, 24 Sep to 30 Sep, Assigned HT-90936HT-10577HT-77911HT-85485HT-13461HT-24062 today · 17 Sep
  • RMS-8994: HT-90936, 23 Sep to 30 Sep, Assigned
  • RMS-3044: HT-10577, 16 Sep to 21 Sep, InProgress
  • RMS-4200: HT-77911, 16 Sep to 23 Sep, Missed
  • RMS-1972: HT-85485, 16 Sep to 23 Sep, Declined
  • RMS-3625: HT-13461, 17 Sep to 25 Sep, Blocked
  • RMS-9114: HT-24062, 24 Sep to 30 Sep, Assigned
Run by an agent

Agent support

An assistant cannot supply an independent human approval or invent an external result. A requested booking is confirmed only from authoritative PMS evidence. Room readiness requires the actual work and selected inspection, and monetary or stock effects require their own approved sources.

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# Example after configuration $ curl -fsSL https://www.erp.ai/skill.md | paste into your agent › kitchen to service · release the job on WorkOrders, BOMs, ProductionRoutings, ApprovalDecisions ⏸ approval · waiting for the kitchen manager # 8 more stages after approval: issue and record work, accept work and output, review the variance, post output, approve fitness, authorize service use, record actual service, close the job

Other processes

5 more
Arrivals and Stay DeskExpected
Segment NumberReservationRoom TypeArrival Date

Booking to arrival

Prepare arrivals and follow booking changes through confirmed PMS outcomes.

7 stages · 1 approval

Arrivals and Stay DeskExpected
Segment NumberReservationRoom TypeArrival Date

Room turnover

Move from actual departure through inspected readiness and confirmed PMS updates.

7 stages · 2 approvals

Purchase Approval QueueSubmitted
Purchase Order NumberPropertySupplierCurrent Total

Procure to pay

Follow hotel purchasing through accepted delivery and supplier settlement.

8 stages · 3 approvals

Sales Orders Awaiting ApprovalSubmitted
Order NumberPropertyAccountShipment Mode
Customer Handover

Order to cash

Connect approved local goods orders with delivery, billing and collected cash.

5 stages · 2 approvals

PMS Bridge ApprovalPendingApproval
Bridge NumberPropertyConnectionFrom Cursor

PMS to books

Reconcile PMS activity and actual tender settlement with each company’s books.

8 stages · 2 approvals

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Previous · process 2 of 6Room turnoverNext · process 4 of 6Procure to pay

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