These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Hospitality ERP
- Who it's for
- Independent hotels
Independent hotels
An independent hotel needs a clear view of what is happening beyond the reservation screen. Arrivals depend on room preparation, breakfast depends on available ingredients, and department requests eventually reach the accounts. Hospitality ERP connects that work alongside the property management system your front desk already uses.
How Hospitality ERP is set up for you
Prepare for the next arrival
Bring current booking and stay information into the operating view. Front desk can follow requested changes and see which outcomes still need confirmation from the PMS. An uncertain response remains visible so the next shift does not mistake a pending request for a confirmed room.
Make room readiness clear
Housekeeping records the work performed and any access restrictions. A supervisor reviews the room before approving readiness. Cleaning, inspection and occupancy remain visible separately, making a disagreement easier to investigate without losing what either team observed.
Keep property supplies moving
Follow purchases through actual receipt and move available goods to the departments that need them. A storeroom transfer preserves stock ownership. Actual use records consumption, while unused returns retain their original source and cost. A department request alone does not reduce inventory.
Support everyday kitchen preparation
Use reviewed recipes and record the ingredients used in actual preparation. Follow completed output, remaining work and losses with the relevant lot and date information. Keep uncertain or restricted food out of the available quantity until the required review is complete.
Reconcile the accounts
Review PMS financial activity against its original charges and payment evidence before bringing it into the company books. Separately sold goods follow their own order and invoice process. Finance can investigate missing source activity without creating another guest bill to cover the difference.
Features to start with
Roles on the team
- Front Desk Coordinator
- Coordinates actual PMS requests, protected guest references and separately billed goods.
- Property Manager
- Independently controls property operating exceptions and local commercial commitments.
- Housekeeping Supervisor
- Plans real service obligations and independently inspects room readiness.
- Kitchen Manager
- Independently controls recipes, accepted work, terminal output and bounded kitchen fitness.
- Warehouse Manager
- Controls property supply claims, movement, count, return and ready-shipment decisions.
- Accountant
- Prepares source-reconciled local finance and executes approved effects.
- Finance Manager
- Independently controls money, source mappings, valuation and local period close.
Set up Hospitality ERP your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.