Sales & billing

Separately sold property goods and approved external supply orders follow the local quote, order, handover and invoice route. Guest or corporate folio charges remain authoritative in the PMS and reach the ERP through the reviewed financial bridge.

The routing choice is fixed with its exact source mapping before posting. Local goods cannot also be imported as PMS guest charges. Changing route after an effect needs a source-linked correction and reconciliation rather than a switch that repeats the original sale.

Front Desk Coordinator prepares local commercial terms with the customer, product, selling unit, price and delivery requirements. Reviewed conversions connect selling packs to stock base quantities. Actual customer acceptance retains its own evidence.

Prices, discounts, tax and cost assumptions keep their approved basis. A header discount is allocated once across eligible lines, with the final rounding remainder preserved. Unknown cost or unavailable margin remains explicit for review; a known zero is different from missing information.

Property Manager independently approves every exact local goods-order revision, excluding the preparer and material contributors. Finance Manager supplies any additional required credit exception. Money received in advance does not replace those decisions.

Material changes to remaining price, quantity, party or terms require renewed review. Performed quantities stay historical. A cancelled or returned unit does not quietly become a new original shipment entitlement.

Warehouse Operator picks and packs against eligible exact stock claims. Warehouse Manager independently releases the ready handover after the current order, quantity and condition checks. Relevant kitchen fitness, dates and restrictions continue to apply to food sold as goods.

Actual customer handover or carrier dispatch establishes the selected title event, stock issue and cost of goods sold once. A label, planned shipment, invoice or payment request cannot supply that evidence.

Partial handover consumes only the remaining accepted quantity and commercial allocation. Confirmed delivery history remains intact through later return or loss. An uncertain result is reconciled before the remaining eligible scope can support another attempt.

Accountant prepares the invoice from exact eligible title-transferred scope. Finance Manager independently approves every local invoice or credit revision. Posting establishes receivables, revenue and applicable tax without another stock or cost-of-goods event.

Actual local customer cash enters its unapplied balance before bounded application to the invoice. Receipt and invoice currencies retain their own amounts and current carrying. Application does not create another bank movement, and financial exceptions retain their required approval.

Returns use actual source and custody evidence. Physical disposition, commercial credit, refund and separately accepted replacement orders remain distinct actions rather than reopening performed delivery.

Mirrored PMS folios and ledger entries preserve authoritative guest, corporate, deposit, payment and adjustment facts. The ERP financial bridge uses reviewed additive components, excluding wrappers and duplicate summaries.

A mirrored PMS charge does not create a local sales invoice. Its tender reporting does not create another local customer receipt or prove bank settlement. PMS-originated refunds remain in the source/provider route and affect the bridge only when the verified outcome is available.

Goods Order and Billing Position follows local sales. PMS Ledger Reconciliation follows guest and corporate source controls. The order-to-cash process and PMS-to-books process show their separate approvals and handoffs.