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ERP.AI Hospitality ERP

Hospitality ERP

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Modules

Bookings & front deskPrepare for arrivals and follow booking changes with your PMS. Housekeeping & room readinessPlan cleaning, inspect completed work and keep room readiness clear. Kitchen & food serviceFollow actual preparation, food use and cost through the hotel kitchen. Purchasing & suppliersFollow property purchases from the requirement to confirmed supplier payment.
Inventory & property supplyFollow stock from the storeroom to the department and its actual use. Sales & billingManage local goods sales and keep PMS guest billing aligned with the books. FinanceReconcile local business and PMS financial activity in each company’s books. ReportingSee property work, supply and financial balances with their source context.

Hospitality ERP

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Processes

Booking to arrivalPrepare arrivals and follow booking changes through confirmed PMS outcomes. Room turnoverMove from actual departure through inspected readiness and confirmed PMS updates. Kitchen to serviceFollow kitchen preparation through accepted output and actual food service.
Procure to payFollow hotel purchasing through accepted delivery and supplier settlement. Order to cashConnect approved local goods orders with delivery, billing and collected cash. PMS to booksReconcile PMS activity and actual tender settlement with each company’s books.

Hospitality ERP

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Industries

Independent hotelsKeep daily hotel work connected to the business. Boutique hotelsCoordinate attentive service with dependable property operations.
Hotel groupsSee property work clearly while keeping company accounts separate. Extended-stay hotelsCoordinate longer stays with current room and service information.

Hospitality ERP

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Reference

Roles and permissionsGive each team the access and decisions its work requires. ReportsReview hotel work and the financial position behind it. Data modelUnderstand the records connecting property work and company accounts.
IntegrationsConnect the PMS and operating evidence your hotel already uses. ImplementationRoll out the hotel workflow with reconciled source data. Your AI assistantPrepare work and surface exceptions within the team's permissions.

Hospitality ERP

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All systems
Modules
Bookings & front deskPrepare for arrivals and follow booking changes with your PMS.Housekeeping & room readinessPlan cleaning, inspect completed work and keep room readiness clear.Kitchen & food serviceFollow actual preparation, food use and cost through the hotel kitchen.Purchasing & suppliersFollow property purchases from the requirement to confirmed supplier payment.Inventory & property supplyFollow stock from the storeroom to the department and its actual use.Sales & billingManage local goods sales and keep PMS guest billing aligned with the books.FinanceReconcile local business and PMS financial activity in each company’s books.ReportingSee property work, supply and financial balances with their source context.
Processes
Booking to arrivalPrepare arrivals and follow booking changes through confirmed PMS outcomes.Room turnoverMove from actual departure through inspected readiness and confirmed PMS updates.Kitchen to serviceFollow kitchen preparation through accepted output and actual food service.Procure to payFollow hotel purchasing through accepted delivery and supplier settlement.Order to cashConnect approved local goods orders with delivery, billing and collected cash.PMS to booksReconcile PMS activity and actual tender settlement with each company’s books.
Industries
Independent hotelsKeep daily hotel work connected to the business.Boutique hotelsCoordinate attentive service with dependable property operations.Hotel groupsSee property work clearly while keeping company accounts separate.Extended-stay hotelsCoordinate longer stays with current room and service information.
Reference
Roles and permissionsGive each team the access and decisions its work requires.ReportsReview hotel work and the financial position behind it.Data modelUnderstand the records connecting property work and company accounts.IntegrationsConnect the PMS and operating evidence your hotel already uses.ImplementationRoll out the hotel workflow with reconciled source data.Your AI assistantPrepare work and surface exceptions within the team's permissions.
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Hospitality ERP Modules
Reporting8 of 8
  • Bookings & front desk1 of 8
  • Housekeeping & room readiness2 of 8
  • Kitchen & food service3 of 8
  • Purchasing & suppliers4 of 8
  • Inventory & property supply5 of 8
  • Sales & billing6 of 8
  • Finance7 of 8
  • Reporting8 of 8

Reporting

See property work, supply and financial balances with their source context.

Room Readiness BoardRooms
Bookings & front deskHousekeeping & room readinessKitchen & food servicePurchasing & suppliersInventory & property supplySales & billingFinanceReporting
Active
Room CodePropertyRoom TypePMSOccupancyLocal ReadinessCurrent Assignment
RC-674PRP-1786RT-9385VacantDirtyPA-83917
RC-983PRP-4114RT-1526OccupiedInProgressPA-12731
RC-821PRP-3425RT-6399UnknownCleanPA-60087
RC-996PRP-8770RT-9028VacantInspectedPA-61072
RC-487PRP-3018RT-6738OccupiedRestrictedPA-71650
RC-316PRP-7601RT-4559UnknownUnknownPA-83721
Records in this module
  • Users
  • HospitalityPolicies
  • MasterChanges
  • DocumentRevisions
  • ApprovalDecisions
  • AuthorityDelegations
  • IntegrationEvents
  • IntegrationDeliveries
  • MigrationBatches
  • MigrationItems

Follow arrivals and the current stay position

Arrivals and Stay Position uses the current authoritative PMS reservation, assignment and stay information. It distinguishes room-type demand from physical rooms, actual occupancy from planned dates, and confirmed state from pending requests or unresolved source gaps.

Stay nights use the property’s calendar and timezone. Actual events retain their timestamps, while the business or service date is separate from ERP posting periods. The report does not infer room revenue from a guessed nightly rate or create an alternate room-availability engine.

Explain room readiness and unfinished work

Room Readiness brings local cleaning, independent inspection, PMS occupancy and room restrictions together without collapsing them into one status. New faults, changed turnover revisions and overlapping blocks remain visible even when an earlier inspection passed.

Housekeeping Work follows actual assignments, observations, completed visits and missed or rescheduled work. Do-not-disturb and service-declined instructions retain their practical consequences. A task marked for tomorrow is not proof that a room was cleaned today.

Operational questionReport
Which guests and room changes need attention?Arrivals and Stay Position
Which room checks or restrictions remain open?Room Readiness
What cleaning work was performed or deferred?Housekeeping Work
What was prepared, used and costed in the kitchen?Kitchen Production and Cost
Where is stock, and what has actually been consumed?Property Stock and Supply

Connect kitchen output with actual supply use

Kitchen Production and Cost follows released recipe work, actual accepted inputs and time, terminal output, standard value and signed variance. Packaging counts and ingredient quantities retain their own units; intermediate throughput is not added as another finished quantity.

Property Stock and Supply separates current storeroom or department custody, active reservations, actual consumption, unused returns and issued WIP. Held valued food remains financially owned while its eligibility is restricted. Aggregate lot history is not another current stock balance.

These views help the kitchen and warehouse explain a difference without assuming that a PMS charge or housekeeping completion proves physical use. Food-service cost and guest revenue may reference the same service while retaining different economic owners.

Follow purchases and local goods orders

Purchasing and Receipt Position compares approved commitments with actual arrivals, accepted tranches, returns and matched bills. A partial receipt remains partial even after one supplier invoice is matched.

Goods Order and Billing Position follows the local goods route from accepted order through actual handover and eligible billing. Performed, returned, cancelled and remaining quantities stay distinguishable; their commercial value is allocated once across those transitions.

The local goods report does not add PMS folio charges as extra invoices. A source routing choice determines which system owns that sale before its effect, and a correction preserves the original history.

Reconcile the PMS bridge to the books

PMS Ledger Reconciliation compares authoritative additive source components with approved, posted and held bridge scope. Guest receivable, deposits, corporate balances and tender clearing remain distinct. Missing, duplicated or conflicting source events are part of the report rather than silently treated as zero.

A wrapper or folio summary is not added to its underlying detail. PMS tender events and actual bank settlements reconcile through the same clearing source, avoiding a second cash entry. Source and ERP monetary carrying use an explicit common cutoff.

Receivables and Payables Aging follows the selected local open financial sources and actual settlements. Local Financial Statements reconcile the company’s posted books with their subledger and PMS controls. Different transaction currencies are not summed as though they were one monetary unit.

Keep access and history useful

Reports follow current role, company, property and purpose scope. Attendants receive needed room/task information without unrestricted guest documents, folios or payment details. A report’s visibility does not grant authority to approve its underlying action.

Approved mappings and retained source versions explain why a number appeared. Corrections preserve earlier facts, and incomplete history remains explicit at cutover. One reconciled opening ledger and nonposting detail prevent historical imports from recreating past charges, stock or payments.

The report catalogue groups the complete set; roles and permissions explains who prepares and reviews the work.

Modules

  • Booking Request ReviewPendingApproval
    Request NumberPropertyKindReservation
    Amend Reservation

    Bookings & front desk

    Prepare for arrivals and follow booking changes with your PMS.

  • My Housekeeping WorkAssigned
    Task NumberRoomKindService Date
    Stayover

    Housekeeping & room readiness

    Plan cleaning, inspect completed work and keep room readiness clear.

  • Kitchen Production ScheduleReleased
    Work Order NumberPropertyBatch NumberOutput Product

    Kitchen & food service

    Follow actual preparation, food use and cost through the hotel kitchen.

  • Purchase Approval QueueSubmitted
    Purchase Order NumberPropertySupplierCurrent Total

    Purchasing & suppliers

    Follow property purchases from the requirement to confirmed supplier payment.

  • Shelf Life ReviewPendingReview
    Portion NumberLotStatusCurrent Stock Quantity
    Held

    Inventory & property supply

    Follow stock from the storeroom to the department and its actual use.

  • Sales Orders Awaiting ApprovalSubmitted
    Order NumberPropertyAccountShipment Mode
    Customer Handover

    Sales & billing

    Manage local goods sales and keep PMS guest billing aligned with the books.

  • Invoices Awaiting ApprovalPendingApproval
    Invoice NumberPropertyAccountDocument Type
    Credit Note

    Finance

    Reconcile local business and PMS financial activity in each company’s books.

  • Room Readiness BoardActive
    Room CodePropertyRoom TypePMSOccupancy
    Occupied

    Reporting

    See property work, supply and financial balances with their source context.

Roles and permissions

Property Manager

Independently controls property operating exceptions and local commercial commitments.

Permissions and records
  • Approve SalesOrders and Quotes exceptions independently of creators, acceptance recorders where material and all material editors
  • Approve PMSRequests protected changes and RoomRestrictions releases through exact PropertyRequest/RoomRestrictionRelease decisions
  • Approve Properties, property PMS operational mappings, department policy, Accounts and commercial prices through MasterChanges
  • Review RoomDiscrepancies and authorize their exact evidenced resolution
  • MasterChanges
Sales Orders Awaiting ApprovalSalesOrders
Submitted
  • SO-67372 PRP-2729
  • SO-60676 PRP-1769
  • SO-77869 PRP-1183
  • SO-67634 PRP-8170
  • SO-72033 PRP-5657
SO-67372
Property
PRP-2729
Account
ACC-150
ShipmentMode
Carrier
NetTotal
740
CreditReview
CR-84855

Approval waits for the property manager.

Housekeeping Supervisor

Plans real service obligations and independently inspects room readiness.

Permissions and records
  • Manage HousekeepingPlans and HousekeepingTasks within current property/source scope
  • Approve HousekeepingPlans through independently reviewed MasterChanges
  • Accept HousekeepingInspections through RoomReadiness after actual checks, independently of actual cleaners and task preparers/material editors
  • Record and sign its own inspection packet only when independent of those task/cleaning contributors
  • MasterChanges
My Housekeeping WorkHousekeepingTasks
YouStatusAssignedInProgressMissedDeclinedBlocked
30 Sep RMS-8994 HT-90936, 23 Sep to 30 Sep, Assigned RMS-3044 HT-10577, 16 Sep to 21 Sep, InProgress RMS-4200 HT-77911, 16 Sep to 23 Sep, Missed RMS-1972 HT-85485, 16 Sep to 23 Sep, Declined RMS-3625 HT-13461, 17 Sep to 25 Sep, Blocked RMS-9114 HT-24062, 24 Sep to 30 Sep, Assigned HT-90936HT-10577HT-77911HT-85485HT-13461HT-24062 today · 17 Sep
  • RMS-8994: HT-90936, 23 Sep to 30 Sep, Assigned
  • RMS-3044: HT-10577, 16 Sep to 21 Sep, InProgress
  • RMS-4200: HT-77911, 16 Sep to 23 Sep, Missed
  • RMS-1972: HT-85485, 16 Sep to 23 Sep, Declined
  • RMS-3625: HT-13461, 17 Sep to 25 Sep, Blocked
  • RMS-9114: HT-24062, 24 Sep to 30 Sep, Assigned
Kitchen Manager

Independently controls recipes, accepted work, terminal output and bounded kitchen fitness.

Permissions and records
  • Manage BOMs, BOMLines, ProductionRoutings, RoutingOperations, WorkOrders, KitchenCheckPlans, KitchenCheckCriteria and KitchenDispositions drafts
  • Approve technical/safe-use/check/shelf-life masters independently through MasterChanges
  • Approve WorkOrders release with frozen recipe/material/cost prerequisites
  • Accept ProductionEntries, BatchMaterialAllocations, BatchReconciliations and ProductionCompletions independently of relevant actual producer, recorder, preparer and material editors
  • MasterChanges
Kitchen Production ScheduleWorkOrders
StatusReleasedInProgressPartiallyCompletedCompletedPendingClose
05 Sep06 Oct PRP-4515 WO-89076, 23 Sep to 02 Oct, Released PRP-9069 WO-40143, 13 Sep to 19 Sep, InProgress PRP-1442 WO-77444, 17 Sep to 22 Sep, PartiallyCompleted PRP-4832 WO-99413, 05 Sep to 09 Sep, Completed PRP-2652 WO-42982, 17 Sep to 26 Sep, PendingClose PRP-6003 WO-54494, 29 Sep to 06 Oct, Released WO-89076WO-40143WO-77444WO-99413WO-42982WO-54494 today · 17 Sep
  • PRP-4515: WO-89076, 23 Sep to 02 Oct, Released
  • PRP-9069: WO-40143, 13 Sep to 19 Sep, InProgress
  • PRP-1442: WO-77444, 17 Sep to 22 Sep, PartiallyCompleted
  • PRP-4832: WO-99413, 05 Sep to 09 Sep, Completed
  • PRP-2652: WO-42982, 17 Sep to 26 Sep, PendingClose
  • PRP-6003: WO-54494, 29 Sep to 06 Oct, Released
Purchasing Manager

Prepares supplier commitments and controls independently approved purchasing limits.

Permissions and records
  • Manage Suppliers, Requisitions, PurchaseOrders and lines
  • Approve Suppliers commercial activation independently through MasterChanges, with separate Kitchen Manager food requirements and Finance Manager bank/financial controls
  • Approve Requisitions and PurchaseOrders independently within finite current entity/currency limits, requesting Finance Manager otherwise
  • Prepare supplier return, commitment-amendment and bill evidence
  • MasterChanges
Purchase Approval QueuePurchaseOrders
Submitted
  • PO-52739 PRP-1395 50
  • PO-86562 PRP-5833 390
  • PO-24215 PRP-7006 320
  • PO-81512 PRP-4233 580
  • PO-50241 PRP-1222 700
PO-52739
Property
PRP-1395
Supplier
VND-038
CurrentTotal
90
ApprovalBasis
50
Currency
CRR-5742

Approval conditions.

Finance Manager

Independently controls money, source mappings, valuation and local period close.

Permissions and records
  • Approve Invoices and every credit revision independently of preparers/material editors
  • Approve CreditReviews exceptions, above-limit PurchaseOrders, Bills exceptions, PaymentRuns/Payments release, every Refunds and FinanceCorrections
  • Approve PMSFinancialBatches, PMSTenderSettlements and PMSReconciliations independently for exact finite source groups, mappings, claims, bank evidence, currency/current carrying and period
  • Approve monetary PMSRequests exceptions without claiming external execution
  • MasterChanges
  • MigrationBatches
Purchase Approval QueuePurchaseOrders
Submitted
  • PO-52739 PRP-1395 50
  • PO-86562 PRP-5833 390
  • PO-24215 PRP-7006 320
  • PO-81512 PRP-4233 580
  • PO-50241 PRP-1222 700
PO-52739
Property
PRP-1395
Supplier
VND-038
CurrentTotal
90
ApprovalBasis
50
Currency
CRR-5742

Approval conditions.

Related processes

Arrivals and Stay DeskExpected
Segment NumberReservationRoom TypeArrival Date

Booking to arrival

Prepare arrivals and follow booking changes through confirmed PMS outcomes.

7 stages · 1 approval

Arrivals and Stay DeskExpected
Segment NumberReservationRoom TypeArrival Date

Room turnover

Move from actual departure through inspected readiness and confirmed PMS updates.

7 stages · 2 approvals

Kitchen Production ScheduleReleased
Work Order NumberPropertyBatch NumberOutput Product

Kitchen to service

Follow kitchen preparation through accepted output and actual food service.

9 stages · 6 approvals

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