Checks built in
What Hospitality ERP enforces at each step.
- A room reservation, guest stay or imported folio charge follows PMS ownership; this local goods path does not duplicate its billing or cash.
- Picks and reservations remain distinct from actual handover, and uncertain delivery outcomes remain blocked for reconciliation.
- Customer returns trace original issue and disposition. Physical return, credit and replacement authorization remain separate decisions.
- Credits first settle remaining eligible original-invoice debt; surplus becomes bounded available credit rather than a negative invoice balance.
- Returned payments preserve settlement history and reopen only the remaining valid debt; refunds require their own approved actual settlement.