OEE by Work Center
Availability × Performance × Quality per work center, rolled up to department.
Quality hold to release
How a failed inspection is contained, investigated and closed, and how a held lot gets back into use or out of the building.
6 stages · 3 approvals
Roles and responsibilities
-
Step 2Contain
Work OrderOperation NumberWork CenterOperator
-
Step 3Disposition
Hold NumberHold TypeLotWork OrderGoods Receipt
-
Step 6Release
Work OrderOperation NumberWork CenterOperator
Process steps
Follow the process from start to finish. Select a step to see who acts and what changes.
Detect
An inspection fails a characteristic, an operator flags a defect, or a customer complaint arrives. A non-conformance report is raised with the lot, order, operation and quantity.
Contain
Quality Inspector places the affected lot, receipt or operation on hold. Nothing on hold can be issued, shipped or completed. Production Planner sees the hold on the schedule.
Approval required
Disposition
Quality Inspector records the decision: accept, use as is with the required approval, rework, reject or return to supplier. Buyer handles a supplier return, and Accountant reviews any credit or write-off required.
Root cause
For repeat or serious cases, an investigation records the method and the finding, so the corrective action addresses the cause and not the symptom.
Approval required
Corrective action
The assigned Quality Inspector verifies the completed action and records VerifiedBy and VerifiedDate. They must be a different person from its owner. Supplier-caused issues remain linked to the supplier for review.
Approval required
Release
Quality Inspector records the hold's disposition, ReleasedBy and ReleasedDate before it can move from OnHold to Released. Scrapped or returned material follows its own terminal status and does not become available stock.
Approvals and exception handling
3 approvals required in this process
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Disposition
Quality Inspector signs · root cause waits
QualityInspections, InspectionResults, QualityHolds, StockMovements -
Corrective action
Quality Inspector signs · release waits
CorrectiveActions, SupplierPerformance -
Release
Quality Inspector signs · closes the process
QualityHolds, Lots, WorkOrderOperations
When the process needs attention
-
reject
Detect
An inspection fails a characteristic, an operator flags a defect, or a customer complaint arrives.
-
hold
Contain
Quality Inspector places the affected lot, receipt or operation on hold.
-
reject
Disposition
Quality Inspector records the decision: accept, use as is with the required approval, rework, reject or return to supplier.
-
hold
Release
Quality Inspector records the hold's disposition, ReleasedBy and ReleasedDate before it can move from OnHold to Released.
Records and postings
| Stage | Records | Effect |
|---|---|---|
| 1 Detect | NonConformanceReportsQualityInspections | none |
| 2 Contain | QualityHoldsLotsWorkOrderOperations | stock frozen, operation blocked |
| 3 Disposition | QualityInspectionsInspectionResultsQualityHoldsStockMovements | Approved stock or production action recorded |
| 4 Root cause | NonConformanceReports | Investigation method and finding retained |
| 5 Corrective action | CorrectiveActionsSupplierPerformance | Independent verification and supplier review |
| 6 Release | QualityHoldsLotsWorkOrderOperations | Accepted stock and operations unblocked; scrap and returns remain unavailable |
If the Product's QC profile requires inspection, Status moves to PendingQC and a QualityInspection is auto-created.Receiving & Incoming QC
Quality Inspector dispositions (Accept, Reject, Rework, ReturnToVendor). Accept → StockMovement posts a Receipt into the destination Warehouse and auto-posts a JE (Inventory Dr / GR-IR Cr). Reject moves to Quarantine warehouse.Receiving & Incoming QC
Process reports
All reportsProduction Schedule Attainment
Orders completed on-time-in-full vs. planned, by product family and week.
Quality Summary
First-pass yield, reject rate, and top-10 defect codes for a period.
Supplier Performance
On-time delivery %, incoming-inspection reject %, and price variance per vendor.
Run by an agent
Agent support
The configured workflows must prevent an agent from approving its own drafts, authorising payments or releasing a quality hold. Approver signs the purchase and payment decisions; Quality Inspector signs quality release. Rehearsal must verify the audit record and refusal of unauthorised actions before the agent is allowed to write.
# Example after configuration
$ curl -fsSL https://www.erp.ai/skill.md | paste into your agent
› quality hold to release · detect on NonConformanceReports, QualityInspections
✓ An inspection fails a characteristic, an operator flags a defect, or a customer complaint arrives.
› quality hold to release · contain on QualityHolds, Lots, WorkOrderOperations
✓ Quality Inspector places the affected lot, receipt or operation on hold.
› quality hold to release · disposition on QualityInspections, InspectionResults, QualityHolds, StockMovements
⏸ approval · waiting for the quality inspector
# 3 more stages after approval: root cause, corrective action, release
Other processes
5 morePlan to produce
From a demand line to finished goods in stock: MRP, release, dispatch, execution and completion, with the gates where a person decides.
6 stages · 2 approvals
Procure to pay
Requisition, approval, purchase order, receipt, inspection, three-way match and payment authorisation, with segregation of duties built in.
6 stages · 2 approvals
Order to cash
Quote, sales order, promise date, reservation, pick and ship, invoice and cash, connected to the plan so the date you promise is one the plant agreed to.
6 stages · 1 approval
Engineering change
Changing an item, a bill or a routing without breaking the jobs already on the floor or the stock already on the shelf.
6 stages · 1 approval
Period close
Closing a manufacturing period: open labour, work orders, inventory reconciliation, accruals, variances and the lock.
6 stages · 2 approvals